eve sleep Opiniões 

15 416
TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

Love my new mattress! The delivery drivers who dropped it off I couldn’t fault at all. Extremely helpful and polite (can’t remember their names but they were from Newcastle so hopefully that narrows... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Massive thanks to Iain In the Dundee store for helping us find our ideal mattress and frame! Iain spent a lot of his time helping to share his expertise and helping us to narrow down our choices and g... Ver mais

Classificada 1 em 5 estrelas

Do not buy an Eve mattress. Wrong mattress was delivered by Bensons for Beds, had to wait 4 days for it to be collected that was after spending 5 hours on the phone over a period of 3 days. Awfu... Ver mais

Classificada 5 em 5 estrelas

After a quick look at various brands I decided on Eve Sleep as it was a firmer mattress compared to others and so far have no complaints! Delivery was quick and swift. They called ahead on the deliv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de colchões

Escrito pela empresa

We believe in the power of sleepwellness. And we're here to spread that amazing, 'anything is possible' feeling, that comes from a great night's sleep as far and wide as we can. So we set out to create a range of sublimely comfortable beds that guarantee a better night's sleep, and a better start each morning. And even though we've just started on our mission, we're pleased to say that 8 out of 10 people sleep better after buying an eve. From the full sized springs in our hybrid mattresses, to our patented cooling and award winning memory foam, via our amazing snuggly hybrid memory foam pillow we're obsessed with designing unbelievable beds that guarantee you'll wake up dancing each morning. Of course, all these lovely sleep goodies are direct to your door in a jiffy, with a 200 night trial on our mattresses to give you time to properly test it out. Eve. Rise. Shine.

eve Sleep

Escrito pela empresa

Every great day starts the night before
Total transparency
Before you get in bed with us, you really should have a chance to get to know us, warts and all. So whether it’s a ‘smashed it out of the park’ 5 star review or a ‘really should pull your socks up’ 1 star review, we invite every eve customer to leave us a Trustpilot review.
200 night trial
We give you 200 nights to make sure your mattress is just right, because sometimes it takes a little bit of time to get acquainted. We’re confident once you try it, you’ll want to keep it forever.
no-hassle returns
We believe that returning something should be as easy as buying it. If you're not happy with the mattress, we’ll pick it up straight from your bedroom and fully refund your purchase. You can return it in any condition (we know that it won't always look brand new once you've slept on it). And don’t worry about fitting it back into its original packaging either. Who's got time for that?
10 year warranty
We pride ourselves on the durability of our mattress, but if anything does go wrong we’ve got you covered. The warranty covers performance issues with the mattress, including loss of shape, as well as any of the components splitting or cracking – providing the mattress has been properly used and handled.

200 night trial

free delivery, free returns & pickup. 200 night trial and 10 years guarantee.

We send the eve to your home and give you up to 200 nights to make up your mind if it's right. - If you're not 100% happy, let us know and we pick up from your bedroom - You'll receive a full refund and if its within 40 nights, there will be absolutely no fees. After 40 nights, you can still return your product within 200 nights however we will ask for a small fee to cover our collection costs. Your eve sleep trial period starts from the day your sleep goodies arrive. Happy snoozing.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

15 mil opiniões

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4,1

Todas as opiniões

(15 416)

517 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I slept very well now i dont want to…

I slept very well now i dont want to get out of bed. Haveing lift up bed much easyer so put my bits in there too so my room my tidy now

1 de junho de 2026
logótipo da eve sleep

Resposta da eve sleep

We're so happy you're enjoying your comfortable new bed and the extra storage it provides! Thank you for your wonderful feedback.

Classificada 3 em 5 estrelas

Can’t actually rate it because it…

Can’t actually rate it because it hasn’t arrived yet!

7 de junho de 2026
logótipo da eve sleep

Resposta da eve sleep

Thank you for your feedback.
We can see that your order has now been delivered, and we hope everything is just as expected. When you’ve had a chance to use your new purchase, we’d love to hear your thoughts.
If there’s anything we can help with in the meantime, please don’t hesitate to get in touch.

Classificada 5 em 5 estrelas

Great product

Great product. Easy delivery collection of old mattresses. The delivery guys were so professional.

26 de março de 2026
logótipo da eve sleep

Resposta da eve sleep

We're so glad you had a great experience with our product and professional delivery team! Thank you for your kind words.

Classificada 5 em 5 estrelas

Only had the mattress for two weeks but…

Only had the mattress for two weeks but so far so good. Sleeping very well, nicely firm and keeps me pretty cool. Absolutely love the duvet, which has multiple options for two sleepers, having different togs. Also like how I can seperate the duvet which will make washing it easier. Pillows are very comfortable too and have had no neck pain on waking since using them. For around £400 for a king size mattress, pillows and two duvets, I am really impressed. Delivered smoothly, too.

2 de junho de 2026
logótipo da eve sleep

Resposta da eve sleep

We're so happy to hear you're sleeping well and enjoying the comfort of your new mattress, duvet, and pillows! It's wonderful to know our products are meeting your expectations for firmness and coolness, and that the duvet's design is convenient for you. Thank you for sharing your positive experience with us.

Classificada 5 em 5 estrelas

Treat it right and it will last 10 years

I already had the eve original mattress which I had had for 11 years so didn't hesitate in buying a replacement exactly the same .
Delivered in good time they took the old one and the other carefully laid out on the bed to settle which took 5 hours to get to size , this mattress is firm and helps my bad back so I'm getting a good night's sleep at last !

3 de junho de 2026
logótipo da eve sleep

Resposta da eve sleep

We're so glad to hear you're enjoying your new mattress and getting a good night's sleep! It's wonderful that it's helping your back. Thank you for your continued loyalty!

Classificada 5 em 5 estrelas

This is the second mattress that we…

This is the second mattress that we have bought from eve. The comfort is excellent, delivery was quick and on time and communication from the seller was spot on.

24 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We are so happy to hear you're enjoying your second mattress from us! We appreciate your kind words about our comfort, delivery, and communication. Thank you for your feedback.

Classificada 5 em 5 estrelas

Great service

Great service, quick effective and easy.

25 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We are so glad you found our service quick, effective, and easy. Thank you for your kind words!

Classificada 5 em 5 estrelas

My mattress was delivered by the most…

My mattress was delivered by the most friendliest delivery guys. Once ready I really did have the best nights sleep, like sleeping on a cloud. I also belive it gets better each night for the first three weeks. Very happy customer

12 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We are so glad to hear you're enjoying such wonderful sleep on your new mattress and that our delivery team provided excellent service! Thank you for sharing your positive experience.

Classificada 5 em 5 estrelas

Delivery was brilliant

Delivery was on time, and the men delivering the mattress were fantastic. This mattress was replacing our old Eve mattress. We are still impressed with the products.

1 de junho de 2026
logótipo da eve sleep

Resposta da eve sleep

We're so happy to hear you're impressed with our products and service! Thank you for your continued support.

Classificada 5 em 5 estrelas

Helpful delivery great product

Helpful delivery great product

30 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We're so glad you enjoyed your experience with our product and delivery! We truly appreciate your positive feedback.

Classificada 5 em 5 estrelas

Buying process very easy and…

Buying process very easy and straightforward. Delivery was on time and the guys were friendly and helpful. And as for the product, it is top class. I have used other manufacturers in the best and Eve is equal to or better in quality and definitely more competitive on price. 100% satisfaction

30 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We are so happy to hear about your positive experience with us! We truly appreciate your kind words regarding our buying process, delivery, and product quality. Thank you for your wonderful feedback.

Classificada 5 em 5 estrelas

Bought a second one

Got my original eve back in 2016 and it has lasted great. I hadn't even considered replacing it but a hard-to-ignore offer lured me back to their website. I went for the Eve Premium and am so happy with it.

I got a delivery date at checkout and I paid for my old one to be removed.

Everything went smoothly - would really recommend.

3 de junho de 2026
Opinião espontânea
logótipo da eve sleep

Resposta da eve sleep

We're so glad to hear you're happy with your new Eve Premium! It's wonderful that your original Eve mattress served you well for so long. We appreciate you choosing us again and are delighted everything went smoothly with your delivery and old mattress removal. Thank you for your kind recommendation!

Classificada 5 em 5 estrelas

Perfect

Perfect! We love it so much. We have both not had back pain since. Most comfy bed we’ve ever had. Firm and fab

15 de dezembro de 2025
logótipo da eve sleep

Resposta da eve sleep

We're so happy to hear you're enjoying your new bed and experiencing relief from back pain! Thank you for your wonderful feedback.

Classificada 4 em 5 estrelas

Excellent mattess and fair price

Overall, a very good experience, though not quite excellent due to a few issues that I understand can sometimes happen.

I first heard about EVE mattresses after my manager mentioned he had one and was very happy with it. I visited the website and found the Premium Hybrid mattress, which seemed ideal for my wife and me. I called EVE with a few questions and spoke to a very helpful member of staff. I ended up placing the order online while still on the phone, which was smooth and reassuring.

However, one day before the delivery date, I received a call informing me there was a delivery issue and that my mattress would be delayed by about a week. I was quite upset, as I had planned my move into a new apartment around the delivery date, meaning I would have had to sleep on the floor.

I called EVE to explain the situation, and although it took some time, the team eventually provided an airbed so I had something to sleep on while waiting for the mattress to arrive, which I appreciated.

Now that I have the mattress, I can say it is excellent. I am quite a picky person, and I was originally considering spending around £1,200 on an Emma mattress. Honestly, the EVE mattress feels just as good, if not better, and at roughly half the price. It also comes with the same 10-year warranty, which makes it even better value.

If it was not for the 1 week delay for the delivery, it would be 5 stars.

9 de abril de 2026
logótipo da eve sleep

Resposta da eve sleep

We truly appreciate you sharing your detailed experience with us. We are genuinely sorry for the delivery delay that impacted your moving plans and caused inconvenience. We are glad we could provide an airbed to help during that time. It's wonderful to hear how much you are enjoying your Premium Hybrid mattress and that it exceeds your expectations in comfort and value. Your feedback is invaluable, and we are always working to improve our services.

Classificada 5 em 5 estrelas

Delivery in 7 days

Delivery in 7 days, great delivery team. Comfortable mattress. Only thing was mattress really smelt we had to leave it in a spare room for a week to let smell go away!

23 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We're happy to hear you're enjoying the comfortable mattress and appreciate the positive feedback on our delivery team. We understand your concern about the initial smell.

Classificada 5 em 5 estrelas

EVE flip mattress

Ordering and delivery information was very good. The mattress feels fine, but to early to make a comment on the mattress, as only had for a week. The only down side to the mattress is the smell of the chemicals used in the manufacturing. Still there after a week, even with stripping the bed every morning. The information states that this can take up to three months to go. Which means a lot of bed stripping until it goes.

15 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We appreciate your feedback regarding the ordering and delivery process. We acknowledge your concern about the mattress odor and understand this is an inconvenience. We are always working to improve our products.

Classificada 5 em 5 estrelas

Eve is Fab!

Ordering and delivery process was simple and straightforward, pre-delivery communication was excellent. The care information that comes with the mattress has good detail and the mattress itself, well, we’re 3 weeks in and it has made such a difference to our sleep, it’s so supportive and comfortable. Highly recommend Eve.

15 de maio de 2026
logótipo da eve sleep

Resposta da eve sleep

We're so happy to hear our mattress has made such a positive difference to your sleep! Thank you for your kind words and recommendation.

Classificada 4 em 5 estrelas

good experience all round

I decided not to keep my mattress in the end, because it did not really work in the space it was for, but dealing with eve was very easy for start to finish.

No complaints and would buy again.

20 de abril de 2026
logótipo da eve sleep

Resposta da eve sleep

We appreciate your kind words and are glad our process was easy for you. We hope to welcome you back again!

Classificada 5 em 5 estrelas

Great all round

Very comfortable mattress that’s both supportive and not too firm, it’s the perfect happy-medium! (Eve Wunderflip Premium Hybrid Mattress). Came out of the wrapping hassle-free. The free delivery by Bensons for Beds was great with the courier bringing the mattress to my room.

50% off and high-quality free delivery on a great mattress, what’s not to love?

26 de maio de 2026
Opinião espontânea
logótipo da eve sleep

Resposta da eve sleep

We are so pleased to hear you are enjoying the comfort and support of your new mattress! It's wonderful that the delivery was smooth and hassle-free. Thank you for your kind words.

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