Do not use! Customer service is none existent, they give false and misleading information and then when you reply take ages to come back. Ask to raise a complaint and they delay it by sending a doc... Ver mais
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Leia as opiniões dos outros
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... Ver mais
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Had an issue with a delivery but once I contacted them it was resolved immediately. Good company and great clothing. Will definitely use again!
A empresa respondeu
Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
Informações de contacto
Reino Unido
- Info@Fadedstore.com
- www.fadedstore.com
4,2
Bom
1 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First time experiencing and purchasing…
First time experiencing and purchasing from this company and will never again after this. Received an item that didn’t fit as the description stated. Therefore I wanted to send it back. I’ve been told that I’m responsible for label / return parcels which was sent in the original packaging. But instead of £33.99 paid got a refund of £25. Such a cheeky way of companies taking money and ripping customers off.
11 de janeiro de 2026
Resposta da FADEDSTORE ©
Hi Dafina,
Thank you for taking the time out to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-DELRET310126 - Info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again we would like to thank you for your patience and cooperation.
Kind regards,
Team Fadedstore
Resposta da FADEDSTORE ©
Good morning Jules,
Thank you for taking the time to share your first time shopping experience with the FADED community.
We've taken a look at your account, and we can see that you ordered - Gothic 2.0 Full Zip Hoodie (Black) and Gothic 2.0 Loose Fit Open Hem Jogger (Black).
Thank you again for your positive 5 star review and for shopping with us.
Take care,
Adam
Team FADED
Quality!!
Quality of the clothes are so good for a good price! Quick shipping, easy to use website. Just overall so good my new favourite brand
5 de janeiro de 2026
Resposta da FADEDSTORE ©
Hey Reece,
We're happy to hear that you enjoyed the quality of our clothes and found our website easy to use. We appreciate you sharing that you are satisfied with the quick shipping and your overall experience. Thanks for the positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Resposta da FADEDSTORE ©
Hi Emma,
Hope you've had a great weekend!
Thank you for your support and loyalty.
We're delighted to hear that you're pleased with the fit of our collection. We've taken a look at your account, and we can see that you have recently ordered Faded Applique Jeans (Blue Washordered).
Thank you again for shopping with us.
Take care,
Adam
Team Faded
Still not received my parcel or a reply…
Still not received my parcel or a reply to my emails. Doesn’t fill me with confidence that this company is 100% legitimate. If there was an option too I’d have given them no stars at all.
11 de janeiro de 2026
Resposta da FADEDSTORE ©
Hi Katie,
Thank you for taking the time out to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-CSREP180126 - Info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again we would like to thank you for your patience and cooperation.
Kind regards,
Team Fadedstore
Great item
Never used site before, very easy, delivery good and my son loved his jersey
29 de dezembro de 2025
Resposta da FADEDSTORE ©
Hey Lynn,
We're happy to hear that you found our site easy to use and the delivery was good! It's great your son loved his jersey. Thanks for your positive feedback!
We are glad your son likes his Blackletter T-Shirt (Off White).
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Great web site and a slick transaction
Great web site and a slick transaction, quick on time delivery, really good quality products, excellent service thank you!
9 de janeiro de 2026
Opinião espontânea
Resposta da FADEDSTORE ©
Good Afternoon Robert,
We're delighted to hear that you had a positive experience with our website, the transaction, and the prompt delivery. We appreciate your kind words regarding our products' quality and service. Thank you!
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
Good quality clothing
The quality of the garments is still amazingly good. That is, what I find most impressive.
The delivery service has become very quick, which is also impressive.
Obviously, I have to pay taxes on the garments, since I do live in Europe, but that's okey, given the top points above.
I struggle a little with the sizes and fittings, since I am a tall woman (6'1") and buy only from the man's range.
But reading the description carefully helps.
5 de janeiro de 2026
Resposta da FADEDSTORE ©
Hey Marianne,
Thank you for your fantastic review!
We're glad you appreciate the quick delivery and garment quality of your Lucky 6's T-Shirt (Navy), Records T-Shirt (Burgundy), Box Chain Bracelet (Silver), Open Hem Pleated Jogger (Mid Grey Marl) and Denim Applique Jacket (Brown Wash). We acknowledge the sizing challenges for tall customers and are happy the descriptions help.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Extremely quick delivery
Order process was very straightforward and delivery of the item was very fast (next day!).
The item ordered seems to be of a good quality fabric. Bought as a present for grandson and he is happy with it.
29 de dezembro de 2025
Resposta da FADEDSTORE ©
Good morning Fiona,
Hope you've had a great weekend!
Thank you for taking the time to share your overall shopping experience with the FADED community.
We're so pleased to read that your grandson is happy with the fit and quality of our Box Fit T-Shirt (Black).
If you need any help in the near future, please don't hesitate to get in contact with our dedicated support team - info@fadedstore.com
Thank you for shopping with us.
Take care,
Adam
Team FADED
Fab quality t shirt. My son loved it
My son has a few of these t shirts they wash up really well. Great quality. Ans fairly priced
19 de dezembro de 2025
Resposta da FADEDSTORE ©
Good afternoon Lisa,
We're delighted to hear that the NSC Devil T-Shirt (Black) is great for your son. We appreciate you letting us know that they wash well and are of great quality and fairly priced.
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
Resposta da FADEDSTORE ©
Hey Richard,
We're pleased to hear that you consider our Regular Cotton T-Shirt (Walnut Brown) good value and quality, with prompt delivery. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Resposta da FADEDSTORE ©
Good afternoon Izabela and craig,
We appreciate your positive feedback and are happy you had a great experience with our service. We hope you love the Gothic 2.0 Full Zip Open Hem Tracksuit (Black) and the Good Gear T-Shirt (Black).
Thank you again for your support and loyalty.
Take care,
Paris
Team FADED STORE
Resposta da FADEDSTORE ©
Hey Matthew,
We're happy to hear that you enjoy the great quality and price of our Racing T-Shirt (Mid Grey). Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Emily
Team FADED STORE
Very poor quality mens Joggers
Item was delivered very quickly, sadly when it arrived I was very disappointed with the quality of the item,given these were not a cheap item the quality was poor,the description stated loopback material which it clearly was not.
Furthermore I had to pay for the return despite the issue with the quality, I tried in vain to find a contact for customer support.
Very disappointed
7 de janeiro de 2026
Opinião espontânea
Resposta da FADEDSTORE ©
Good morning,
Hope you're keeping well,
Thank you for sharing your latest shopping experience.
For our team to locate your account details, could you please send an email with reference TPFDSPrD8125 - info@fadedstore.com
This will allow our team to review your product and provide you with some additional support.
Thank you again for choosing to shop with FADED STORE.
Many thanks,
Team FADED
Great quality good price with the…
Great quality good price with the discount
2 de janeiro de 2026
Opinião espontânea
Resposta da FADEDSTORE ©
Good afternoon customer,
We're happy to hear that you found great quality at a good price with the discount. We appreciate your positive feedback and thank you!
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
fadedstore.com are an excellent and…
fadedstore.com are an excellent and outstanding site in every way I have been shopping there for a number of years now as fadedstore.com clothing is wonderful and all the purchases that I have made have been great with no problems at all I recently bought my son some everyday jeans mid blue wash they look fabulous the perfect fit and my son gets lots of great comments whenever he wears them which is great and also my son and I love all the great clothing at fadedstore.com and the clothing is second to none it's unique it's high quality and the workmanship is exquisite outstanding perfect in every way there's lots of choice which is great also there's discounts too which is lovely thankyou I really can't remember the date I received my parcel so what with xmas and everything so I've put 19th Dec 2025 hope this is okay lol! and everyone at fadedstore.com customer service if you have any problems or any questions etc they more than go the extra mile to help you thankyou fadedstore.com for all your hard work it's greatly appreciated and thankyou fadedstore.com for being SIMPLY THE BEST.😊👍💋
19 de dezembro de 2025
Opinião espontânea
Resposta da FADEDSTORE ©
Happy New Year, Kermit,
Hope you've had a good Christmas
Once again, we would like to thank you for your continued loyalty and support of the brand.
We can see that you've placed multiple orders with us dating back to February 2022. As always, if you need any support in the near future, please don't hesitate to get in contact with our dedicated support team here at FADED.
Thank you again for shopping with FADED.
Many thanks,
Paris
Team FADED
Website is easy to navigate and the…
Website is easy to navigate and the quality of their clothes is amazing.
15 de dezembro de 2025
Resposta da FADEDSTORE ©
Hello Stacey,
Hope you've had a good weekend!
Thank you for taking the time to share your overall shopping experience with the FADED community.
We're so pleased to read that you're happy with the quality of our collection. We've taken a look at your account, and we can see that you have recently purchased the Box Fit T-Shirt (Black) and Cross Pendant Necklace (Silver).
Thank you again for your loyalty and for shopping with us.
Take care,
Liberty
Team FADED
Easy to order & quick delivery
Easy to order & quick delivery. Items were bought as a gift grandson very 😊
15 de dezembro de 2025
Resposta da FADEDSTORE ©
Good morning Fred,
Hope you've had a good Christmas!
Thank you for sharing your latest shopping experience.
We're delighted to read that your grandson is happy with his Christmas gift - Box Fit T-Shirt (Vintage Black Wash) and Box Fit Hoodie (Grey Marl).
Thank you again for your support and for shopping with us.
Take care,
Sean
Team FADED
Amazing stuff!
Good quality stylish clothing and good value for price. Excellent and fast delivery.
15 de dezembro de 2025
Resposta da FADEDSTORE ©
Good Evening Lisa,
We're happy to hear that you find our clothing stylish and of good quality, and that you appreciate the value. We're also glad you received your order quickly!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Open hem women's joggers
Always fast delivery and kept up to date when my parcel is on its way . The ladies joggers are so comfy and warm the fit is perfect and the waistband isn't too thick overall very pleased with my purchase. I would like to see a few women's t shirts too
30 de dezembro de 2025
Opinião espontânea
Resposta da FADEDSTORE ©
Hey Mrs Collins,
We're delighted to hear that you had a fantastic experience with our fast delivery and updates. It's great to know you find the joggers comfy, warm, and a perfect fit. We appreciate the suggestion for our women's t-shirts!
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
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