Fibrex Nurseries Opiniões 

72
•
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Couldn’t recommend this company more highly. Very healthy plants & excellent customer service. What more could you ask for ?!

Classificada 2 em 5 estrelas

Four pelargoniums ordered last year - two of which were ridiculously small and weak and were obviously not going to do anything that summer. However, I did let them know and they explained that they'... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The ordering process online was really straightforward and easy. My pelargoniums arrived in perfect condition having been very carefully packed. Very clever packaging I must say, as the plug plan... Ver mais

Classificada 5 em 5 estrelas

Ordered three pelargoniums. I often order plants online, but these were by far the healthiest specimens I’ve ever had from any supplier. One was wven in flower! Planted up straight away and now looki... Ver mais

Informações sobre a empresa

  1. Casa e jardim

Informação fornecida por diversas fontes externas

Specialist growers of Pelargoniums, Ferns, Hedera, Begonias & Tropical Hibiscus for Mail Order. Home of the National Collections of Pelargonium & Hedera.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

72 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(72)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Buy with confidence…

Couldn’t recommend this company more highly. Very healthy plants & excellent customer service. What more could you ask for ?!

26 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Four pelargoniums

Four pelargoniums ordered last year - two of which were ridiculously small and weak and were obviously not going to do anything that summer. However, I did let them know and they explained that they'd recently taken over this company and were just getting started and so I waited to see if the plants would make any real growth. Although all four plants managed to survive the winter under cover, once again the two small ones haven't grown much or flowered this year. I got in touch with Fibrex and someone called Ed emailed to ask for images, which I sent - and have heard nothing since despite follow-up emails. This used to be a reputable if expensive source of pelargonium plants so this is all very disappointing. I see that Ed has now replied.....and yes, you can tell me how to get these recalcitrant plants to flower (strange how all my others don't need special treatment but hey!).

16 de julho de 2026
Opinião espontânea
logótipo da Fibrex Nurseries

Resposta da Fibrex Nurseries

Hi Christina,

Thank you for taking the time to leave your review. We’re sorry to hear that you’re still disappointed with your purchase.

We reviewed the photographs you sent us last year and, after assessing them, concluded that the plants supplied were of an acceptable size for the stage of the growing season. We explained this at the time, and as there was no fault with the plants, we were unfortunately unable to offer a replacement or refund on that occasion.

We appreciate that expectations can sometimes differ when ordering live plants online, particularly with specialist pelargoniums, which naturally vary in size and growth rate depending on the variety and the time of year.

Having looked at the photographs you’ve shared with us this year, it appears that the plants are now growing well, which is encouraging to see. If they’re not flowering as you’d hoped, I’d be more than happy to offer some advice and growing tips to help get the very best from them.

We always stand behind the quality of our plants and, if there is a genuine issue or a mistake on our part, we will always replace or refund where appropriate. However, after carefully reviewing your plants last year, we did not believe that was the case on this occasion.

If you’d like some help encouraging more flowers, please do get in touch and I’d be delighted to assist.

Ed
Fibrex Nurseries

Classificada 5 em 5 estrelas

Prompt delivery of my order

Prompt delivery of my order. Plants were in excellent condition & very well packed . Will certainly consider ordering from this nursery in the future.

10 de junho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

When things go wrong

No complaints about the plants. Everything ordered has been in good condition and well packaged. Latest order should have included a particular specimen for a special birthday gift to a 100 year old lady with the same name. That was the only plant missing. I accept errors happen (we're all human). What i didn't get however was any support to ensure the plant arrived in time for me to pot it up and take it when I visited. No one ever answers the phone and no option to leave a message. Copious emails sent with no response. Plant sent out and the first I knew was a royal mail email saying they would deliver after I had left so I turned up to the celebrations empty handed. Plant hasn't actually been delivered yet and still no response from Fibrex. I am so disappointed. There were a couple of easy fix options that they chose to ignore which has soured my previously happy experience. Maybe writing this review will prompt some action as I am at a loss. A phone call could have sorted this in minutes.

31 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Better than expected for an online plant order

This was my first time ordering pelargoniums online, as I could not find these variegated varieties locally, and I have to say I am genuinely impressed.

I was honestly expecting smaller plants, but what I received was actually better than expected. The pelargoniums arrived in very good condition, were a great size and clearly well rooted.

The packaging was excellent and everything arrived safely without any damage during transit.

Overall, I am really happy with my order and would definitely purchase from Fibrex again.

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service and fantastic quality plants!!

The ordering process online was really straightforward and easy. My pelargoniums arrived in perfect condition having been very carefully packed. Very clever packaging I must say, as the plug plants are packed on their sides facing one another. Quite brilliant.
As importantly, I really didn’t want any substitutions on my order and Ed was really reassuring about making sure that was the case.
My plants are now thriving in my garden and I’m looking forward to seeing them bloom.
Thank you Ed and the whole Fibrex team. I’ll definitely be ordering from you guys again.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Top Service

Royal Mail lost my order and I called Fibrex to see if they could help and if they knew anything about it. With in an hour they had sent my full order out again!! The plants were packed perfectly on arrival which I’ve had issues with in the past with similar companies. Will use again, order 2 going in shortly, thanks again.

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very satisfied customer

The 3 pelargoniums I ordered were lovely plants in good condition and well packaged. I am very pleased with them. I sent an email with some enquiries about how to care for them and got a prompt and helpful reply.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great plants and service.

Great plants and service.
I have made multiple orders and have been really pleased with the size and health and packaging of all the plants. Love their large collection of scented pelargoniums.

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very healthy new season pelargoniums…

Very healthy new season pelargoniums just arrived! 😃
Great communication from Fibrex from order to delivery and excellent new packaging. NO PLASTIC!
Plants were completely and safely protected, and it was very easy to unpack the parcel with no spillages of earth or anything.
Have been a customer of Fibrex for over 20 years.

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful pelargoniums

Wonderful pelargoniums, and a very good selection on their website. Order early as they are popular!

I've been buying from Fibrex for years.

23 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you for my lovely plants

Thank you for my lovely plants, rooted pelargonium cuttings but bigger than l expected. Beautifully packed too, they arrived in good order despite the heat. So far so good, my turn now!

25 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Service

I had a query and sent an email to Fibre Nurseries. They responded very quickly with a fantastic personal service.
I absolutely love the plants I have received from them, all so well packaged, super healthy and have grown into mighty thriving plants just in one season.

I have the bug now and will be looking forward to picking out my new bunch of babies in spring. They are my new obsession.

12 de agosto de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais