Couldn’t recommend this company more highly. Very healthy plants & excellent customer service. What more could you ask for ?!
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Leia as opiniões dos outros
Four pelargoniums ordered last year - two of which were ridiculously small and weak and were obviously not going to do anything that summer. However, I did let them know and they explained that they'... Ver mais
A empresa respondeu
The ordering process online was really straightforward and easy. My pelargoniums arrived in perfect condition having been very carefully packed. Very clever packaging I must say, as the plug plan... Ver mais
Ordered three pelargoniums. I often order plants online, but these were by far the healthiest specimens I’ve ever had from any supplier. One was wven in flower! Planted up straight away and now looki... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Specialist growers of Pelargoniums, Ferns, Hedera, Begonias & Tropical Hibiscus for Mail Order. Home of the National Collections of Pelargonium & Hedera.
Informações de contacto
Reino Unido
- www.fibrex.co.uk
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Respondeu a 50% das suas opiniões negativas
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Pelagoniums: Online Order.
My first experience dealing with Fibrex has proven to be a good one so far.
I've bought four pelagoniums, all of which arrived in good order, they seem healthy and are already clearly responding to being planted out.
They arrived wrapped in paper: 'thank you' for using less plastic! Besides which, paper is better at cushion the plants and at retain moisture.
Online order of ferns
I ordered a selection of ferns from their extensive online range. The order was dispatched on time, was well packaged and there was good communication (via email & text) to advise that they had been dispatched and the date they were being delivered.
When received, the plants were all of a good quality and were in good condition.
Exactly what you want from an online nursery. I would happily shop there again and recommend Fibrex to others.
Best mailorder plants I've received in years !
Lovely plants packed with obvious care and attention, these people really care about their plants. Looking forward to growing on these Regal Pelargoniums using the very good info enclosed. Will not hesitate to use this company in the future.
Thank you Fibrex !
Top class plants and great customer…
Top class plants and great customer service as always.
Poor products , poor service
I bought a batch of pelargonium,they were much smaller on arrival than I expected and I thought at the time they were poor value. However, I cared for them in my greenhouse, but they quickly deteriorated and died. I got back to Fibrex but was rudely dismissed as obviously a nuisance. I would never deal with this company again.
Healthy fern
We have been looking for a Ray Smith fern for sometime. We sourced one at Fibrex and it arrived on time and was well packaged looks a robust and healthy plant.
Thank you
Avoid & Save Your Money
The plants were wrapped in newspaper. [Not impressed considering how much money l paid for the plants] As soon as l received them they were handled with care and planted straight away.. in new compost. I bought 6 Geraniums from this company and only 1 survived..
Last year l bought 4 plants and only 1 survived [Do you notice the pattern -_- ] I will not be buying plants from this firm again.
Brilliant quality of plants at affordable price
I took up my old habit of gardening during the lockdown and came across this company in RHS (The Royal Horticultural Society ) website last weekend.
I placed an order and the expected delivery date was 12th October and my plants arrived within 3 working days. They are strong and had been carefully wrapped up in compostable bags with plant tags.
I guess the bad reviews about this company must have been related to the disrupted supply chain during the lock down. I came across some reputable companies that are a lot worse than what has been described here.
Responsible companies don’t sell out sub-standard goods. You will understand it if you order food from ethnical companies like Abel & Cole.
One happy customer.😁
3 months wasted
If only their customer service, communication and integrity were as impressive as their beautiful plants. Sometimes they'll send plants in a timely fashion, sometimes they won't, and getting a word of sense from them is near impossible (even before the lockdown). After almost 3 months of being led a merry dance over a plant that never arrived, I just gave up and requested a refund, which they did quickly but with no apology, no explanation, nothing. The lady running this nursery literally doesn't know what day it is. 3-months waiting for a plant is just unacceptable, yet they made me feel like a nuisance for asking. One of the rudest companies I have ever dealt with and shall never do so again.
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