Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Ver mais
A empresa respondeu
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insura... Ver mais
A empresa respondeu
I went on Go Compare they promoted your company. The only thing I will find difficult because I am in my 80's I have to download all the details of the policy, other companies have been able to send... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Informações de contacto
Reigate, Reino Unido
- www.firstalternative.com
4,5
Excelente
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Straight forward to explore and access…
Straight forward to explore and access the site
5 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Resposta da First Alternative
Thank you for the review!
Resposta da First Alternative
Thank you for the review!
1st time experience
from taking out the insurance to speaking to the agent regarding the issue which is resolved within moments
4 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Resposta da First Alternative
Thank you for the review!
Fantastic saving on car insurance
Fantastic saving on car insurance, quick and professional with no fuss
5 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Resposta da First Alternative
Thank you for the review!
Car Insurance!
Very simple website - very clear and most competitive price - and such a smooth transaction - very pleased!!
3 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Very high fee
Actual site wasnt that user friendly, option to opt out of renewal payment hidden. Cancelation fee very high meaning i would not renew with insurer, only purchased this time as was cheapest
5 de abril de 2026
Resposta da First Alternative
We appreciate your feedback and apologise that you found our site difficult to use. We value your feedback, so that our services can be improved.
Price very good and as an 75 year old…
Price very good and as an 75 year old found it quite easy to do.Any chance of having a hard copy of policy
4 de abril de 2026
Resposta da First Alternative
We're happy to hear that you found our prices good and the process easy. If you send us your review and policy information to trustpilot.feedback@esure.com and we can send your printed documents. Thank you.
Excellent insurance provider
Excellent insurance provider, really please with the overall service.
5 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Easy to setup after moving insurers
Easy to setup after moving insurers. Reasonable price compared to previous insurers new quote.
4 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Friendly website
Friendly website, easy to find the right insurance, really good value for money.
4 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Resposta da First Alternative
Thank you for the review!
Easy to navigate and get online quote…
Easy to navigate and get online quote no hassle.
4 de abril de 2026
Resposta da First Alternative
Thank you for the review!
Easy website to use
Easy website to use, low prices and completed in no time at call.
4 de abril de 2026
Resposta da First Alternative
Thank you for the review.
Exeptionaly well priced
Exeptionaly well priced , having been recomended by Go Compare . . .got the basics of needing to be insured by law done . . .for someone who doesnt drive a Rolls Royce a million miles a year . . .
And hasnt had to make a claim ,since the X wife had a bump ,nearly 30 years ago . . .
Hopefully we all stay safe . . .and dont have to speak again before renewal next year . . .
And your price remains competative . . .to be awarded my fee for another year . . .
4 de abril de 2026
Resposta da First Alternative
Thank you for the review.
Excellent experience with easy to…
Excellent experience with easy to follow instructions and terrific price at the end
4 de abril de 2026
Resposta da First Alternative
Thank you for the review.
Fast, easy and straightforward.
Fast, easy and straightforward.
The cost was half of my current insurance and has the same cover.
Highly recommend. 😎👌
3 de abril de 2026
Resposta da First Alternative
Thank you for the review.
Resposta da First Alternative
Thank you for the review.
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