Fishpools is our go to place for furniture and soft furnishings? The range is extraordinary! And for this Waltham Crosser , it cannot be beaten! It is clear to see why this family run business has bee... Ver mais
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As usual with Fishpools delivery was excellent. 2 hour window for delivery was sent the day before. Delivery team called to say they were on their way-with ETA-which was accurate, Two very profes... Ver mais
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Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me hel... Ver mais
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Thank you Fishpools for a perfect and smooth delivery of my two new sofas! The delivery team were two nice and friendly gentlemen, who did a great job with great care! They arrived exactly on tim... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Jardim
- Loja de mobília para quartos
- Loja de mobiliário de escritório
Sobre Fishpools
Escrito pela empresa
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Informações de contacto
115 High Street, EN8 7AL, Waltham Cross, Reino Unido
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent- on time
Excellent- on time, knew exactly what they were doing in handling large bed upstairs. Very clean, no mess or damage & so polite.
12 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team arrived on time and handled your large bed so carefully and professionally, particularly when taking it upstairs. It’s great to know that everything was completed cleanly, with no mess or damage, and that the team were polite throughout.
We’ll be sure to pass your kind comments on. We hope you enjoy your new bed!
Kind regards,
Fishpools
Great Service
Great communication and application of protective coverings. Prompt delivery and friendly team. Quality product.
12 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were kept well informed throughout and that our delivery team were prompt, friendly and took great care to protect your home during the delivery.
It’s also lovely to know that you’re pleased with the quality of your new furniture. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Great delivery team who took extreme…
Great delivery team who took extreme care throughout. Not only carrying in very heavy dinning room furniture they also fully assembled and took all packaging and tidied up afterwards.. Fantastic service...thank you
12 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that our delivery team took such great care when bringing your new dining furniture into your home. It’s wonderful to know that they fully assembled everything, removed all the packaging and left everything clean and tidy afterwards.
We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new dining furniture!
Kind regards,
Fishpools
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such helpful and attentive service from our team. We really appreciate you taking the time to share your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Excellent services by Paul Nicola
Excellent customer services by Paul Nicola. Very thorough and patient with us despite being very indecisive. Will definitely visit Fishpools again because of our experience with him.
6 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that Paul Nicola provided such excellent customer service and was thorough and patient while helping you make the right choice. It’s especially lovely to know that your experience with Paul has encouraged you to visit Fishpools again.
We’ll be sure to pass your kind comments on to Paul and look forward to welcoming you back in the future.
Kind regards,
Fishpools
Excellent Delivery Team as always
Excellent Delivery Team as always. 5 Star Service and what really sets Fishpools apart I feel. Will certainly shop again. Thank you!
11 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your fantastic feedback and continued support.
We’re delighted to hear that our delivery team provided another five-star service and that their care and professionalism continue to make Fishpools stand out for you.
We really appreciate your loyalty and look forward to welcoming you back again in the future.
Kind regards,
Fishpools
Güzel ilgelinildi tüm sorularımız…
Güzel ilgelinildi tüm sorularımız cevaplandı ilgilelenen tüm personel iyi 👍👍
3 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you were well looked after, that all your questions were answered and that you received such helpful service from our team.
Thank you for choosing Fishpools. We really appreciate your kind comments.
Kind regards,
Fishpools
Brilliant service and help from everyone at Fishpools
Brilliant service and help from Gary in the showroom (he actually left my wife and myself alone to talk about what we wanted rather than other showrooms where the sales guys stand over you like a starving hawk.
Outstanding delivery by Mark and Neil who went the extra mile to ensure everything was right and they were soooo careful when they delivered.
Just on service alone I would recommend Fishpools
11 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your fantastic feedback and recommendation.
We’re delighted to hear that Gary provided such helpful and relaxed service in our showroom, giving you and your wife the space and time to make your decision without feeling pressured.
It’s also wonderful to hear that Mark and Neil provided an outstanding delivery service, going the extra mile and taking such great care with your furniture and home. We’ll be sure to pass your lovely comments on to all three.
Thank you for choosing Fishpools. We really appreciate your recommendation and hope you enjoy your new furniture!
Kind regards,
Fishpools
Great delivery service from Mark and…
Great delivery service from Mark and team thank you!
11 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Mark and his team provided such a great delivery service. We’ll be sure to pass your kind comments and thanks on to them.
Thank you for choosing Fishpools. We hope you enjoy your new furniture!
Kind regards,
Fishpools
The service provided was fantastic
The service provided was fantastic - as always!!
Fishpools always providing and delivering first class seamless service. The team were very careful delivering the furniture into my home. The care taken was fantastic and I’m a very happy lady.
11 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your fantastic feedback and for continuing to choose Fishpools.
We’re delighted to hear that you received another first-class, seamless service from our team. It’s especially lovely to know that our delivery team took such great care when bringing your new furniture into your home.
We really appreciate your continued support and are so pleased to hear that you’re a very happy customer. We hope you enjoy your new furniture!
Kind regards,
Fishpools
The people that came to deliver
The people that came to deliver and assemble my dining set were very helpful,nice and organised. Thank you
10 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were helpful, friendly and organised, and that everything went smoothly when delivering and assembling your new dining set.
We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new dining furniture!
Kind regards,
Fishpools
Great service
Great service. Lovely table at a brilliant price. The company kept you up to date the whole process agreeing a suitable delivery day. The drivers on the day were great and kept me up to date on when they would be arriving. They also brought table up 4 flights of stairs set it up and removed all packaging and took with them. Thanks!!
10 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you’re so pleased with your new table and the value it offered. It’s great to know that you were kept well informed throughout the process, from arranging a convenient delivery day through to updates from the drivers on the day.
We’re especially pleased that our delivery team provided such great service, bringing your table up four flights of stairs, setting it up for you and removing all the packaging afterwards.
Thank you for choosing Fishpools. We hope you enjoy your new table for many years to come!
Kind regards,
Fishpools
First Class
First Class company that sells quality furniture in a varied price range. The salespeople are polite courteous and very knowledgeable. You are never pressed or hassled to make a decision, you are left to browse and choose at your leisure. The Delivery team are polite and professional. They treat your property with care, protection ia applied to doors and flooring. Everything is put exactly where you want it and all rubbish is removed. Overall very satisfied and would Highly Recommend this company.
9 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for such wonderful feedback and for your recommendation.
We’re delighted to hear that you’ve been so pleased with your experience from start to finish. It’s especially lovely to know that you appreciated the knowledgeable, pressure-free service from our sales team and were able to browse our showroom at your own pace.
We’re equally pleased that our delivery team treated your home with such care, protecting your doors and flooring, positioning everything exactly where you wanted it and removing all the packaging afterwards.
Thank you for choosing Fishpools. We really appreciate your support and hope you enjoy your new furniture for many years to come.
Kind regards,
Fishpools
Very good delivery service and the…
Very good delivery service and the staff is very polite and patient
10 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such a good delivery service and that our team were polite and patient throughout.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
A big thank you to Dave and Stewart…
A big thank you to Dave and Stewart from the Fish Pool team. They were very nice, helpful and kind today. They fixed my sideboard in just a few minutes, quickly and professionally. Really happy with the service. Thank you both!
9 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that Dave and Stewart were so friendly, helpful and kind, and that they were able to sort your sideboard so quickly and professionally.
We’ll be sure to pass your lovely comments and thanks on to them both. It’s great to know you’re so happy with the service you received.
Kind regards,
Fishpools
Nice guys who did a good job in the…
Nice guys who did a good job in the delivery. Respectful to the property - laid down matts etc.
Unfortunately a few issues with product quality but they acknowledged our concerns as valid and helped document/ photograph the issues and explained they would in visit report.
9 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for taking the time to leave your feedback.
We’re pleased to hear that our delivery team provided a good service and took care to protect your property throughout the delivery. It’s also great to know they listened to your concerns regarding the product, documented the issues and ensured these were included in their report.
We’re sorry that there were some concerns with the product quality and hope these can be resolved for you as quickly as possible.
Kind regards,
Fishpools
I wish i could give 6 stars
I wish i could give 6 stars ! Pleasant and professional. Made the job look easy when actually it was a 4 seater through a small door - the way they manoevered it, it never touched the sides. Thank you so much, well done to Mark and his team ! Fishpools forever !
9 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for such fantastic feedback!
We’re delighted to hear that Mark and his team provided such a professional and skilful delivery service. Getting a four-seater sofa through a small doorway without so much as touching the sides is certainly worthy of six stars!
We’ll be sure to pass your wonderful comments on to Mark and the team. “Fishpools forever” has certainly made us smile – thank you for your continued support, and we hope you love your new sofa.
Kind regards,
Fishpools
Very impressed with this company from…
Very impressed with this company from the sales assistant at Fishpools in Fenwicks Brent Cross, Azar, who had good knowledge about their products to the delivery men who were very pleasant and helpful and on time. Great table and chairs very happy customer. Will shop there again.
Susan. London
8 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you had such a positive experience from start to finish. It’s great to know that Azar at Fenwick Brent Cross provided knowledgeable and helpful service, and that our delivery team were punctual, pleasant and helpful too.
We’ll be sure to pass your kind comments on to Azar and the delivery team. We’re so pleased you’re happy with your new table and chairs and look forward to welcoming you back in the future.
Kind regards,
Fishpools
Excellent service
Excellent service, very polite, friendly, helpful gentlemen, covered my floors prior to entering. Would highly recommend
8 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that our delivery team were polite, friendly and helpful, and that they took such care to protect your floors during the delivery.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such excellent and punctual service. We really appreciate you taking the time to share your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
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