2nd purchase of a double monk roll futon. Both purchases have been wonderful from start to finish. Peter is communicative through any issues, delivery is fast for a handmade item, and the quality is u... Ver mais
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Leia as opiniões dos outros
I bought the Japan bed by Karup and a mattress to replace the low futon bed I had previously. I love the design of the bed, it's efficiently designed from beautifully grained wood. The mattress is ver... Ver mais
Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Ver mais
A empresa respondeu
Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Futons 247
Escrito pela empresa
About Futons 247
Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.
Our Mission
Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!Informações de contacto
Unit 13 HQ Building, 237 Union Street, PL1 3HQ, Plymouth, Reino Unido
- 01752 662030
- sales@futons247.co.uk
- www.futons247.co.uk
4,8
Excelente
382 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
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Nice product
Nice product, single futon. fabric seems sturdy and durable. My teen son says it is much nicer to sleep on, his back feels better.
8 de agosto de 2025
Resposta da Futons 247
Hi Angelique - we're thrilled to hear your son is sleeping better. Hope he gets lots of deep nights' sleep.
Impeccable Customer Service
Absolutely impeccable customer service. Great communication and our mattress arrived on time. Mattress is premium quality and very comfortable. Can't recommend Futons247 enough. Great company. Will definitely be using them again.
8 de agosto de 2025
Resposta da Futons 247
Hi Michael,
Thank you for the recommendation and the 5-star review. Hopefully, we'll see you again soon.
Best,
Ellie
Lovely comfortable futon sofa bed
Lovely comfortable futon sofa bed, well made and worth every penny. Great communication throughout and would not hesitate to use this company again in the future.
8 de agosto de 2025
Resposta da Futons 247
Hi Kathryn, thank you for leaving such a lovely review
Pleasure to deal with and very helpful
Pleasure to deal with and very helpful. Great quality product.
8 de agosto de 2025
Resposta da Futons 247
Thank you for leaving such a lovely review!
Resposta da Futons 247
Thank you, Derek. We appreciate you taking the time to leave a review
We love our new tatami!
We love our new tatami!
Thank you so much for great service and great communication throughout the process! Super helpful team and really clear.
We love our new way of sleeping and really enjoyed the instructional videos about the changing colours of tatami etc.
Thanks for a great service and product!
26 de junho de 2025
Resposta da Futons 247
Hi Daryl,
Thank you for taking the time to leave such a lovely review. We're thrilled that you're enjoying your new tatami and appreciate your kind words regarding our team and services.
Best,
Ellie
Quality product and service
We are very happy with the quality of the Monk mattress we bought and the customer service from Peter can only be described as exemplary . We have no hesitation in recommending this company.
26 de junho de 2025
Resposta da Futons 247
Hi Eddie,
Thank you for your kind words about Peter - we think he's pretty exemplary too! Hope you enjoy your monk for years to come!
Best,
Ellie
great product and great customer service
26 de junho de 2025
Resposta da Futons 247
Thank you, Mark - we appreciate your 5-star review.
Friendly service, quality product
Very friendly service both on the phone arranging delivery as well as on taking delivery - helped bring it inside the house. Delivery was well within the stated time frame. Took the mattress on holiday and it made for super comfortable cosy nights' sleep in the awning. Thoroughly recommend.
26 de junho de 2025
Resposta da Futons 247
Hi Richard,
Thank you for taking the time to leave such a detailed review. We're thrilled you had such a comfortable trip and hope you enjoy many more in the future.
Best,
Ellie
Resposta da Futons 247
Thank you for 5 stars!
Perfect Product.
This company was great! I'd needed a new futon cover for ages and found them online.
There was a wide variety of sizes, fabrics and colours allowing me to have a cover custom made toy specifications.
Delighted with product and the first class service received.
7 de abril de 2025
Resposta da Futons 247
Hi Gail - thank you for taking the time to leave such a lovely review! Enjoy your futon cover.
Resposta da Futons 247
Thank you for 5 stars!
Built to last products with the ultimate comfort and wonderful service very pleased with all purchases from this company
A very efficient company with great products
23 de maio de 2025
Resposta da Futons 247
Hi Stuart - thank you for leaving such kind words!
Good quality product
We ordered a futon mattress and we are very happy with it. It is firm to sit on and the colour is lovely, though it hasn’t been slept on yet. The cover is well made and looks easy to remove for cleaning.
There were delays with the couriers, and Peter’s customer service was fantastic throughout. He kept us informed and we felt reassured that we would eventually receive the futon.
9 de maio de 2025
Resposta da Futons 247
Hi Yazz,
Thank you for taking the time to leave a review - we'll make sure to pass your kind words on to Peter.
Best,
Ellie
Excellent!
Good quality futon which arrived quickly. I had some questions about the delivery and was very pleased with the shop's assistance. Highly recommend.
23 de maio de 2025
Resposta da Futons 247
Thank you for your recommendation!
Great customer service
Great customer service, incredibly helpful, willing & friendly.
Wonderful products, couldn’t be happier!
Many thanks
23 de maio de 2025
Resposta da Futons 247
Thank you for taking the time to leave a review - we love that you're enjoying your product!
These guys are quality!!!!
Fabulous, well-made mattress. Customer service couldn't be better. Wonderfully reliable and considerate delivery. Some people make life better!!!
20 de maio de 2025
Opinião espontânea
Resposta da Futons 247
Hi Bess,
Personally, we think you make life better, just by leaving lovely reviews like this! Enjoy your mattress!
Best,
Ellie
Great experience with futons247
Great experience with futons247, after ordering a futon and it wasn't right they made a new one, took back the old one and replaced it with the new one with no extra charge and no fuss. Peter always friendly on the phone too. Thanks
12 de março de 2025
Opinião espontânea
Resposta da Futons 247
Hi Cat,
Thank you for taking the time to leave a review. We pride ourselves on rectifying any mistakes made and are glad we managed to resolve this for you. Enjoy your futon.
Best,
Ellie
Great product, great service
So pleased with my futon mattress and really glad I chose to buy from this company.
7 de abril de 2025
Resposta da Futons 247
Thank you Katharine - enjoy your mattress!
Futon mattress cover
Helpful owner (Peter) confirmed the dimensions
of the futon covers and assisted us with colour choice
and speedy delivery
7 de abril de 2025
Resposta da Futons 247
Thank you for leaving such a lovely review!
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