Futons 247 Opiniões 

382
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

2nd purchase of a double monk roll futon. Both purchases have been wonderful from start to finish. Peter is communicative through any issues, delivery is fast for a handmade item, and the quality is u... Ver mais

Classificada 5 em 5 estrelas

I bought the Japan bed by Karup and a mattress to replace the low futon bed I had previously. I love the design of the bed, it's efficiently designed from beautifully grained wood. The mattress is ver... Ver mais

Classificada 5 em 5 estrelas

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de camas
  4. Loja de Futon
  5. Loja de sofás
  6. Oficina de móveis em pinho

Sobre Futons 247

Escrito pela empresa



About Futons 247

Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.

We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.

Our Mission

Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!

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Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

382 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(382)

46 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very happy experience

Very happy experience from first viewing website to delivery.
2 lines of advice for new buyers. If you need to fold the matress in 2 places, buy a matress that has built in folds. I should have done that, so had to struggle with the bulky folds. Also, check your Spam folder if no timely emails arrive at your in-box.

7 de abril de 2025
logótipo da Futons 247

Resposta da Futons 247

Hi Peary,
Thank you for taking the time to write such a thorough review, and for your advice to other buyers. We really appreciate it.
Best,
Ellie

Classificada 5 em 5 estrelas

wool/cotton mattress

I ordered a wool/cotton mattress - exceeded my expectations. Great quality, extremely deep and supportive, and awesome customer service thank you!

28 de fevereiro de 2025
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Resposta da Futons 247

Hi Elaine - thank you for 5 stars! Enjoy your mattress.

Classificada 5 em 5 estrelas

Sprung Futon

Guy on the phone helped greatly with the selection of mini sprung futon; it is fantastic!

7 de abril de 2025
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Resposta da Futons 247

Hi Mike, thank you for such lovely words!

Classificada 5 em 5 estrelas

Had a wonderful experience with Peter…

Had a wonderful experience with Peter and Futons 247. I ordered a futon mattress in November 2024, but unfortunately it wasn't quite firm enough for me as I have a lower back issue and needed a mattress with greater support.

Peter arranged to have another one made up for me, and even delivered it to my home in person! The mattresses are great and the customer service is out of this world - such a rarity in this day and age. Thank you, Peter!

27 de fevereiro de 2025
Opinião espontânea
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Resposta da Futons 247

HI E.V.
Thank you for your kind words regarding Peter - we love to see them!
Enjoy your futon!

Classificada 5 em 5 estrelas

Peter really cares about his work

Peter really loves his work and is passionate about the craft. Had a chat with him about how he sourced the products sold on his website and I felt how much he cared about design and furniture architecture.

Can't reccomend the website enough

11 de fevereiro de 2025
Opinião espontânea
logótipo da Futons 247

Resposta da Futons 247

Hi Andy,
We think Peter is pretty great too! I'll be sure to pass on your kind words.
Best,
Ellie

Classificada 5 em 5 estrelas

Very happy with my futon

Very happy with my futon - it has already been used for unexpected guests. I went for the deluxe 5 layer version and it feels comfy.

29 de janeiro de 2025
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Resposta da Futons 247

You made a great choice, Graham, and glad to hear it's already coming in handy! Thank you for leaving a review.

Classificada 5 em 5 estrelas

Professionals☺️

This company was friendly & professional from start to finish. And futon is like sleeping on a cloud, I love it & I am enjoying the best sleep I've had in a long time. Highly recommended, thank you ever so much🙏

29 de janeiro de 2025
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Resposta da Futons 247

Hi Amanda,
Great to hear you're getting some good sleep!
Thank you for 5 stars,
Ellie

Classificada 5 em 5 estrelas

I have ordered 2 different mattresses

I have ordered 2 different mattresses, one for a sofa-bed and one for a bed from Futons 247 in the last 4 years and each time, the communication was excellent. Peter answered my questions and followed my requests. They delivered on the booked day. I am very pleased with my purchases, the mattresses are of excellent quality and craftsmanship. Thank you very much!

29 de janeiro de 2025
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Resposta da Futons 247

Hi,
Thank you for writing such a thorough review - it means a lot to us! We hope you enjoy your purchases for years more to come.
Best,
Ellie

Classificada 5 em 5 estrelas

Kind friendly service

Kind friendly service, actively took an interest in my purchase. Also the company chased the delivery service on my behalf & kept me up to date with all information

29 de janeiro de 2025
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Resposta da Futons 247

Thank you for 5 stars, Jaki!

Classificada 5 em 5 estrelas

Happy with the tatami mats and futon…

Happy with the tatami mats and futon mattress; thanks Peter! The mats help absorb heat during the night, which otherwise gets trapped when the futon is directly an the wooden floor. Perfect combo :)

3 de janeiro de 2025
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Resposta da Futons 247

Hi Paul - we're thrilled to hear you're loving your tatami/futon combo. And thank you for taking the time to leave us a review.

Classificada 5 em 5 estrelas

Hands down easily the best customer…

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contacted Futons 24/7 about the Grab more than several years ago but only now in a position to purchase. Each time I made contact Peter's commuication has been superb. Thank you very much indeed!

3 de janeiro de 2025
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Resposta da Futons 247

Wow Sue - what lovely words! I'll be sure to pass them onto Peter who will be thrilled to hear what you have to say.

Classificada 5 em 5 estrelas

Peter excels in customer service

Peter excels in customer service. Great experience and I love the new mattress. Would definitely recommend and will be buying from them again!

3 de janeiro de 2025
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Resposta da Futons 247

Hi Jo,
Thank you for your kind words regarding Peter - I'll be sure to pass them onto him. Your recommendation is greatly appreciated.
Best,
The Futon Shop Team

Classificada 5 em 5 estrelas

Excellent staff and product

Peter at Futons 247 was so incredibly helpful. He answered all our questions and assisted us to make sure delivery went smoothly. The mattress itself is extremely comfortable and cozy. Highly recommend!

13 de dezembro de 2024
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Resposta da Futons 247

Hi Karli,
Wow - what kind words! I'll be sure to pass your lovely feedback onto Peter. I'm positive he'll be thrilled to receive such a sincere review.
Best,
Ellie

Classificada 5 em 5 estrelas

Well made UK made Futon

We had a problem with delivery not Futon247 fault but it was sorted
The Futon is lovely and would and have recommend this company

3 de janeiro de 2025
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Resposta da Futons 247

Hi Elizabeth,
Thank you for writing such a honest review - your recommendation is highly appreciated.
Best,
Ellie

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