I found Fyfo quite by accident. The site was very easy to use and the prices keen - particularly like the photo magnify - allows you to get a close look before ordering that was a mahoosive help in... Ver mais
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Leia as opiniões dos outros
I bought 2 pairs of shoes here, arrived quickly, all in order. One pair had o be returned after 4 months as they were getting leaky, a manufacturing problem. Martin and Monica were very helpful and pa... Ver mais
Placed order & paid online, received no correspondence whatsoever to confirm my order. 3 days later I received an email advising 1 of the items I had ordered was out of stock, even though it stated... Ver mais
Ordered 2 pairs of shoes totally just under £100, received an order confirmation email but a week later still hadn't received a dispatch notice. Contacted the company who sent me 2 emails, the first... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Based on 20+ years of expertise in the footwear industry, FYFO (Fit Your Feet Online) has grown from a small family-run business into a leading independent footwear retailer. We are dedicated to providing a comprehensive selection of shoes for men, women, and children, with a special focus on hard-to-find sizes and comfortable fits. We offer a diverse range from everyday essentials to specialist outdoor gear. We stock top global brands including Clarks, Skechers, Hush Puppies, Merrell, and Vionic. We pride ourselves on being "the destination for every foot," offering a wide variety of wide-fit options (E and EE), half sizes, and large men’s sizes (UK 13–15). As a technology-driven, research-focused company, we leverage innovative solutions to ensure a seamless shopping experience, competitive pricing, and fast delivery. We partner with brands that prioritise environmental responsibility, whilst we offer our own "FYFO" signature line, hand-picked by experts. At FYFO, our mission is to fit your fashion aspirations by delivering the right products at the right time. Whether you’re looking for seasonal style or practical comfort, we’ve got you covered.
Informações de contacto
The Enterprise Centre, University Of East Anglia, NR4 7TJ, Norwich, Reino Unido
- sales@fyfo.co.uk
- www.fyfo.co.uk
Pede aos clientes que escrevam opiniões
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The product was stopped at customs and…
The product was stopped at customs and we have not receive it yet
Sent item back for refund lack of…
Sent item back for refund lack of communication
Never reply to texts and refunds portal…
Never reply to texts and refunds portal doesn't work.
The pumps were for my husband
The pumps were for my husband, he was very pleased with them
Boycott Amazon
The product was great and delivery was fast HOWEVER they came in Amazon Fashion box - Amazon is a company I intentionally boycott due to their unethical practices so to order via a seemingly totally separate website and receive the product via Amazon felt disingenuous
Easy to order including one of the…
Easy to order including one of the simplest payment processes I have seen. 2 days later the shoes arrived. Quick and easy, what's not to like?
Great boots with the width which I need
Avoid avoid Them.
Avoid avoid Them.
Sad that zero stars is not an option. They don’t deserve one. Maked an order. They took the money. No confirm mail. Mail Them packet has not arrived. They Said it was on returner because I did not Pick et up . Had not Got Amy information about a Pick up. Ask for refound. They wrote. Money will be returned when the returned order are back at there place. I doubt.
Iv been waiting on a refund since…
Iv been waiting on a refund since October!!! Nobody’s answers e mails or calls..iv ended up paying double for the item I wanted!! Will no be using again unless resolved
F Y F O
So the old saying "if it's to good to be true it probably is" , this company sells goods at over half the rrp that it doesn't have and why you ask? Simple, the more you go to their Web site to check your order status (my order status was processing for over 10 days) you create more hits for them on the search engine which in turn moves them up the to the same level as reputable high Street online stores, Joe blogs is looking for an item and types said item into a search engine and hey presto Fyfo appear, for every 10 items they sell they may actually have 1 they can dispatch, leaving the other 9 customers creating more hits trying to find out what's going on with their order, you can't get hold of there customer services as they are non existent, but apparently pride themselves with excellent customer services, AVOID AVOID AVOID!!!!!
I bought a pair of shoes to be told a …
I bought a pair of shoes to be told a couple of days later that they weren't in stock. When I emailed in response I was told that there was a problem with the system. I should have been told in my first email not afterwards.
Looks like a scam…
I placed an order and payment was taken but the goods were never dispatched. 8 days later and my order status on the FYFO website is still sat at 'Order Placed'. I have emailed FYFO twice, to Sales & to Admin, to ask for an order update but have received no reply. I will have to go via PayPal to make a claim for a refund. Won't be using FYFO again! Looks like a scam - they just take money and do nothing.
Took my order & money when no stock!
I ordered & paid online and was informed delivery would be 3-8 days.
After 15 days no delivery so rang to chase only to be told they had no stock & would arrange a refund!
Why take an order & my money if the shoes were not in stock?
If I hadn't chased up, would they have contacted me to tell me?
Totally let down as required for a holiday.
Disappointed
I had been serching for a pair of shoes by ruby shoo for weeks i wanted them for a wedding in September so was really excited when i found them on FYFO i ordered the shoes paid by paypal only to be emailed a few days later to say they were out of stock and they had refunded my money i then had to wait nealey a week to get my money back from paypal so not really a first good experience
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