I have 2 Airmotos, just under 2 years old, and 1 stopped inflating. I contacted customer service this morning and received a response within minutes! The response had great suggestions to try, but unf... Ver mais
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Leia as opiniões dos outros
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Ver mais
Even though it was a Saturday, support responded quickly to me by email and gave me a list of things to try that was very clear. I tried those very carefully and when they failed and I sent proof of s... Ver mais
Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Informações de contacto
Dallas, Estados Unidos da América
- 888-855-6433
- support@getairmoto.com
- www.getairmoto.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Airmoto makes a great product but the…
Airmoto makes a great product but the customer service is what stands out. The company encourages feedback and responds quickly to any questions or concerns. I’m very impressed and satisfied with the entire experience!
I had a same day response that was…
I had a same day response that was superb and very knowledgeable!! Thanks.
Super helpful and understanding.
Great service!
The rep was responsive and thorough. It became apparent that the item had stopped recharging, no matter what was attempted. A replacement item was immediately sent to my address.
Great customer service for a great product…
Great customer service for a great product. I had a slight issue with my Airmoto product. Called customer service and she kindly took immediate action. Incredibly helpful. Took a short video and sent it in and within an hour a new one was being processed to replace it and being sent free of charge. Great company to deal with. Great warranty and quick resolution.
My First Experience Was Exceptional Service
Answered my call immediately, sent email summarizing my problem, another email asking for more information followed by a third email with the solution all completed in less than 15 minutes. Pure satisfaction for me. Unusual customer service like Amazon. Wow
Processing refund on part of order made…
Processing refund on part of order made in error was expedited and efficiently great customer service
Legendary Customer Service
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated.
This morning, Lyn from customer service kindly helped me troubleshoot and realized I was using the wrong charging block (a 5V/3A instead of the required 5V/2A). I had no idea there was a difference. Now every single unit works perfectly!
Airmoto went way above and beyond for me. I just wish the real problem was identified the first time around. I highly recommend Airmoto.
I highly recommend the Airmoto
I highly recommend the Airmoto! It works fantastic! It's small, powerful, and reliable! Get yours today!
The company responded after business…
The company responded after business hours to my request. Very caring and promptly honored my request
Very responsive customer support
Very responsive customer support
Overall it is a good product
Overall it is a good product, and when I connect with their support with an issue they were helpful, friendly and fast. Also the issue was resolved!
My contact directly help fro Lara with the company…
My contact directly with the company was with Lara. Awesome. Kept me informed and helped me all the way through my inquiry. Very pleased with the help from Lara. Thank you.
Quite impressed with the support
Quite impressed with the support. Prompt and they solved the issue I was having.
When I contacted the company they were…
When I contacted the company they were quick to respond and take care of my problem. Not questions asked , great customer service and support.
Outstanding Support experience
I sent an email to Support and got a reply in under two minutes with assurance that a replacement part would be shipped immediately. This was the best support experience I've had in a very long time.
Go to the website directly
After a very frustrating experience with your company on Amazon, I contacted your web site directly via Chat, In a few minutes, Ria took care of the problem and promised to send me a replacement. Thank you so much Ria.
Instant response that addressed my issue
I'm impressed with the excellent…
I'm impressed with the excellent service that I received from Airmoto (Ria).
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