I have 2 Airmotos, just under 2 years old, and 1 stopped inflating. I contacted customer service this morning and received a response within minutes! The response had great suggestions to try, but unf... Ver mais
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Leia as opiniões dos outros
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Ver mais
Even though it was a Saturday, support responded quickly to me by email and gave me a list of things to try that was very clear. I tried those very carefully and when they failed and I sent proof of s... Ver mais
Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Informações de contacto
Dallas, Estados Unidos da América
- 888-855-6433
- support@getairmoto.com
- www.getairmoto.com
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I bought an airmoto and I am shock how…
I bought an airmoto and I am shock how many times I have used it and not on a tire. I just re pressurized my water filter system with it. When I had a question their response time was faster than I expected. Great company.
The directions you sent solved the…
The directions you sent solved the issue thank you
Great company to deal with..
Works well however when you but their…
Works well however when you buy their product they automatically sign you up for a $31/month subscription. They did refund our money easily but just be aware

Resposta da Airmoto
Excellent customer service
Excellent customer service! Lyn, the representative I spoke with was awesome. Thanks Lyn! 👍
I made an error and double ordered
I made an error and double ordered. The problem was corrected and my refund for the duplicate order was processed immediately.
Quick customer service and return
Quick customer service and return. Very professional, quick and easy. Sent a replacement day of issues.
This is a complete scam
This is a complete scam. I don’t know why they would get any possible positive reviews. I am being charged for a membership that I was unaware that I was signing up for when purchasing the product. I have tried canceling the membership and getting a refund for past charges and keep getting told that they would fix it but nothing is being done.

Resposta da Airmoto
These pumps are wonderful
These pumps are wonderful, and the customer service can’t be beat. I own two, and always have at least one of them fully charged at all times.
Not long lasting
The product worked as intended at the beginning. After having it for about two years, even after a full charge, the battery will die after a few minutes and about 5PSI of refilling a tire. I guess it is as good as to how long the battery lasts. I did not use it frequently so I am disappointed that now it can only help me inflate 5 psi. I am ordering a similar priced unit with more capacity and a battery booster for the same price. A little bulkier but still fits easily in the rear of my SUV. No more airmoto for me.
Unit I received was not performing as…
Unit I received was not performing as advertised & RYAN resolved the problem immediately by stating they were sending me new unit & did not even require me to return original...now that's what I call GREAT CUSTOMER SERVICE
KUDOS TO RYAN & AIRMOTO
Attentive prompt customer service and great product
Attentive prompt customer service to my issue. Good follow through to ensure it is fixed and they replaced the product after troubleshooting. Great service.
Also I love the product and its ease of use. Cables are builtin compact and the deflate button is great for my motorcycle offroad use to reduce tire pressure accurately.
True to their word
The company was very supportive.They resolved my situation promptly without any issues.
Customer support is fantastic
Customer support is fantastic. Quick to respond and resolve my issues. Super responsive, thorough and professional. Lara is the best!!!
I had an issue with my order
I had an issue with my order. It was corrected within an hour.
Mixed feelings
I like that it's portable/small and easy to fit anywhere in the car. I don't like that it looses its charge quickly. In fact I tried putting some air in one of my tires just today and it died out in about 30 seconds even though it had a full charge. So I'm not sure what good it is if you were stuck needing to even bring your tire pressure up just a little. I suppose they want you to buy the car charger accessory? Charging it in your home and keeping it in your car for an "emergency" on the road won't work.

Resposta da Airmoto
Has some benefits and some shortcomings
Overall, I am fairly happy with the Airmoto Smart Air Pump.
Likes:
1) It stops when the preset air pressure is reached.
2) Their chat customer service was very quick in helping me today.
3) I like how compact the Smart Air Pump is.
4) It charges very fast on the USB charger.
5) I like the light it comes with.
Dislikes:
1) Was a bit pricy.
2) The flexible hose with schrader valve got stripped just yesterday.
3) It gets discharged relatively fast. I can't even inflate all of my car tires before it runs out of power.
4) I actually don't like how that female side of the schrader valve connects to car and bike tires. It lends itself to getting stripped after several uses, which happened to me yesterday. Wish it was the type of standard valve connection where it goes over the valve.
But because of all the Likes I listed, I recommend this product to others.
I am paying for something I never agreed to.
I just realized that I am paying monthly for "VIP Customer Benifits." It shows up on my original order, but the cost was nothing. I am now being charged once a month. For what? I never agreed to this. I have tried to log in to the website, but I keep going around in circles and can't cancel. I would like airmoto to stop charging me at once and I would like a refund for the VIP charges.

Resposta da Airmoto
They replaced the unit after over a…
They replaced the unit after over a year!
Truly great customer service
Very timely and helpful responses to my issue. . . . even over a weekend.
Issue was handled professionally.
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