Globe Telecom Opiniões 701

Every Week globe robbery over 450 MB from customer nothing globe have no money Entwickler sich

I have made many attempts to solve the issues with Globe Telecom both in person and by phone.
Their c/s is the WORST I HAVE EVER SEEN!!!
In person the story keeps changing so you NEVER KNOHOW TO GET YOUR PROBLEMS SOLVED.
I am now seeking a good, reliable cell phone.
IT IS NOT THESE GUYES FOR SURE!!!
Miller White

My experience with Globe Telecom is honestly a mix of good and not so good. Most of the time, the signal and mobile data are reliable and work well for everyday use like browsing and messaging. But there are moments when the connection slows down or drops, especially during busy hours. Overall, it's a decent service, just not always consistent.

You need to wait an hour just get a live chat representative and a very long moment for the representative to answer your que!
Very Bad service!!!!

dude im the only 1 using MY internet, and then i cant even use it properly because of lag like fix your servers. we pay u million eveyday and u cant even fix ur goddamn servers

Always no internet, but they still charge the full bill. The customer service is bad and just bots, and the technicians never repair the internet. They are always good at making excuses.

I would just give 0 star not good internet regret of using globe on/off network even disrupting works for education fix your service and performance
and make it better

Compré una Esim para mi viaje a filipinas, lo hice desde España, la instalé y nunca pude usarla porque no le llegaban ni señal ni datos, ponerte en contacto con ellos es horrible, tardan horas en responder. Volví a comprar otra e instalarla por si acaso y de nuevo sin señal. Por fin pude hablar con ellos a los días, después de gastarme cerca de unos 25 euros, normalmente la recarga está por unos 4€ para mantenerte conectado una semana. Y en vez de solucionarme, me cerraron la conversación. No se han responsabilizado ni del dinero ni del fallo

No customer service at all.

Globe phone service is ok. Don't get internet through them. Seriously it never works and getting customer service hahaha.

Globe is complete garbage. I missed a payment and they disconnected my line without so much as a heads up. I’m overseas which means I can’t receive OTPs for online transactions. I had someone pay my bill at a Globe location in the Philippines. I needed help getting connected to a chat rep to set up data roaming but no one came online from 7am until 6pm. I’ve always preferred Globe over Smart, but it’s definitely time to switch.

Your system automatically deactivates accounts without notice. Users going abroad such seafarers is greatly affected. Especially the registered number is connected to other banking accounts which needed OTP.

Absolutely the WORST experience I had in the Philippines. Most retailers refused to issue register a SIM I got at the airport upon landing. I found one who supposedly was able to get it registered and it never worked. When i sought help from the Globe help desk in a mall as recommended none of the adolescents working there refused to acknowledge me (seriously... no eye contact as if I was invisible). I went to a Smart store (their competitor) had them yank and toss the SIM and install, register and load theirs and viola... it worked. Wow.

BEWARE!!!!! ZERO Customer service. They only provide BOTS that don't address your issue. I could not use the esim card on my phone. There was no way to contact anyone and the Bot just sent me in circles. Had to cancel the charge thru credit card company!

I am a postpaid user, I cant open my Globe app since morning. My data was already consumed and I need to open the Globe app to purchase a load since you can't buy from outside. I was outside for 10 hours and I dont have any data. Please improve your services.

Escalated my concern on January 22, 2026 about a load I didn’t receive through. Used Globe customer service chat. They made several tickets but they close it without resolving it. Still unresolved. Bad customer service useless and they’re not trained well. It was so bad, I wanna give you a zero, but it’s not possible. So, I give you a one

WALA BANG 0 STARS? WORST SERVICE EVER! WALANG PAKE SA CUSTOMER. ANG HIRAP PA MKAUSAP NG TOTOONG TAO. SA BOT KA LANG IPPAKAUSAP NA HNDI NMN MAKATULONG SAYO. MAGSARA NA KAYO GLOBE! SAYANG BAYAD SA INYO

Long time disconnection internet 3days and still messages was sorry only , but if the billing was come they message you 1week before or 2weeks or 3weeks mygod and if already 1-2-3 days your billing was nearly come they will call many times 😒what a shame