Gold Arts Sussex Opiniões 

Very helpful team and prompt service

Superb customer service.
Quality jewellery items.
Competitive pricing.
Alround great service and delivery.

They were great at helping me choose a ring today. They listened and advised me on the best ring to work with a ring I already had. Would recommend them.

Amazing service I bought a diamond bangle, had a great experience from start to finish and the bracelet is beautiful. I would definitely recommend and use again.

Slow postage
Poor quality - seemed second hand packaging
No information or helpful details

Having purchased a men’s Breitling Navitimer 1884 Ltd Edition in 2023 I had an issue recently. Having contacted Gold Arts, they were fantastic. A repair was completed on the same day of receipt of the watch and returned; a 2 day turn around.

It is rare to find this level of service anywhere these days and I cannot praise Gold Arts highly enough.

Not only was I granted a warranty on the item, which was pre-owned but the promise has been kept without question.

Thank you.

I used Gold Arts in Brighton to resize one ring and remodel another, very please with the results on both.

We took a 50 year old ring for repair, it was bent and very discoloured. The repair took just a couple of hours. The ring now looks brand new

Very impressed will be going back for any other repairs

What an amazing shopping experience we have just had in Gold Arts Brighton. Kim was the lovely lady that looked after us so brilliantly. She knew exactly what we were looking for and in fact the first ring we looked at was the ring we bought!! It was sized the same day which was fantastic. Michelle was wonderful too. Just wonderful personal service. Thank you all!!

The customer service was excellent a really personal touch to it .

Very responsive to query, helpful and informative. Would recommend

I don’t live anywhere near Brighton found the jewellers accidentally a few years ago and was looking for something special for my granddaughters first birthday and remembered Gold Arts who have Lovely items , super service and fast safe delivery service many thanks

Would highly recommend as they have really beautiful pieces and Laura was really fantastic. Very knowledgeable and helpful. Hopefully I'll be back again soon!

I had a gold bracelet that belonged to my grandmother. Had already taken to another jeweller who twice made mistake just to fix a safety change and clasp and chain came back twisted and clasp upside down!) So I decided to see if Gold Arts could fix - the customer service was friendly and efficient. They called me when my bracelet was ready to collect. AND most importantly the person who did the repair sorted it. It did cost me £50. I was fine as all I cared about at this point was someone who knew what they were doing.

Phoned first. Got there buzzed and was left with my daughter standing outside on a cold wet windy day. Finally they let us in after buzzing again and no acknowledgement at all. No hello, be with you shortly, sorry for the wait. Not even a smile! We asked to be let out! Was going to make a big purchase but took our business elsewhere. Why do some businesses employ staff that have zero customer service?

Took my late father’s ring in to have it re-sized to fit me. The result was amazing and fitted perfectly for a very reasonable price. They also polished an existing ring for free.

Will definitely go back for any jewellery alterations

I ordered a little enamel and silver puffin necklace as a gift for a friend's 60th birthday. The necklace is delightful and beautifully crafted. The item was swiftly dispatched after I made an enquiry. My emails were answered promptly. The recipient was thrilled with the gift. A lovely item from a family business which offers great customer service.

Always my first preference when choosing a jewellers in Brighton. Today Emma helped me knowledgeable and friendly. Gold Arts are always friendly and really helpful!

Excellent service and fast delivery. Kept up to date by email.

My Lalique arrived quickly and well packaged. I am very pleased with it. I did have a query and telephoned Gold Arts, they very quickly answered my query and put my mind at rest