I wanted to thank you to a lovely retailer who works in Cheltenham HMV her name is Snow , wonderful service , so friendly and helpful. Witnessed her being verbally abused by another customer she hand... Ver mais
A empresa respondeu
Localização
Alterar localização28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... Ver mais
A empresa respondeu
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... Ver mais
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Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Cheltenham
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
28-29 Regent Arcade, GL50 1JZ, Cheltenham, Reino Unido
4,8
Excelente
280 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered online
Ordered online, collected at store from very helpful HMV assistant.
11 de abril de 2026
Resposta da hmv (UK) - Cheltenham
Hi Laurence,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They found the CD I wanted and it was…
They found the CD I wanted and it was available for collection from my nearest store. No problem with either
6 de abril de 2026
Resposta da hmv (UK) - Cheltenham
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cheltenham
Hi Victoria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Every one in the hmv store was amazing…
Every one in the hmv store was amazing and very knowledgeable
1 de abril de 2026
Resposta da hmv (UK) - Cheltenham
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales boy was extremely helpful
The sales boy was extremely helpful, nothing was too much trouble.
7 de abril de 2026
Resposta da hmv (UK) - Cheltenham
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very helpful staff
1 de abril de 2026
Resposta da hmv (UK) - Cheltenham
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really fast service with good products…
Really fast service with good products especially limited vinyl.
The website is super easy use (too easy given how much I spend).
2 de abril de 2026
Resposta da hmv (UK) - Cheltenham
Hi.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cheltenham
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cheltenham
Hi DAVID
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Recommend
Easy to order online and collect order. Helpful staff at the counter. Enjoy browsing in the local, well-stocked store.
9 de março de 2026
Resposta da hmv (UK) - Cheltenham
Hello Anna
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cheltenham
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cheltenham
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff.
Very helpful staff.
The process for ordering was explained fully and the obtaining of the goods was exactly as explained.
Everything was quick and I will certainly
Use HMV again.
28 de fevereiro de 2026
Resposta da hmv (UK) - Cheltenham
Hi Eric,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a DVD and it arrived in a…
I ordered a DVD and it arrived in a week. Staff were very friendly and helpful.
26 de fevereiro de 2026
Resposta da hmv (UK) - Cheltenham
Hello Wendy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cheltenham
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have always shopped in HMV where…
I have always shopped in HMV where possible since they launched in my home town in the 90s. I have never had a negative experience and the staff have always been knowledgeable and friendly. Long live HMV ! 🤟
26 de fevereiro de 2026
Resposta da hmv (UK) - Cheltenham
Hi Evan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The guy who served me was great with my…
The guy who served me was great with my wife and I and knew exactly what we wanted. Big thank you
23 de fevereiro de 2026
Resposta da hmv (UK) - Cheltenham
Hi Cpr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service
Brilliant service, sent emails informing me of when my delivery was expected , went to store for collection no hassle at all, well done HMV, also had second visit to store to grab something for a gift, Happy days 😀
6 de fevereiro de 2026
Resposta da hmv (UK) - Cheltenham
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always helpful in store.5 stars
25 de janeiro de 2026
Resposta da hmv (UK) - Cheltenham
Hi Allison,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order in store for home…
Easy to order in store for home delivery. Staff were helpful
3 de janeiro de 2026
Resposta da hmv (UK) - Cheltenham
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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