Brilliant service second time i ordered form hmv both times have a great experience very easy to pre order brilliant for when tings arnt available in stores
A empresa respondeu
Localização
Alterar localização20-22 The Mall, NP44 1PX Cwmbran, GB
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Leia as opiniões dos outros
Easy to order and collect Did not wait too long for delivery Collection made at Cwmbran store where the 2 members were very helpful and friendly
A empresa respondeu
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Ver mais
A empresa respondeu
The staff at the Cwmbran store are excellent. My ASD daughter can sometimes be in the store a LONG time if she doesn't know what to choose or wants to re-look at things, she can also sometimes be frus... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Cwmbran
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
20-22 The Mall, NP44 1PX, Cwmbran, Reino Unido
4,7
Excelente
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy, convenient
Easy to order and pay on click and collect. Notifications came on time, product arrived in time for Xmas. Staff in the shop were friendly and efficient (Cwmbran)
21 de dezembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful and attentive
Staff were very helpful and attentive. Offered to check for a DVD for me which was possibly upstairs in stock. DVD purchased although out of stock, but HMV e mailed me when the order came into the shop and I collected it. Having never been in this branch before, I found it very friendly and helpful. I am 80 years old and no whizz kid on DVDs, CDs.Blue Ray etc. So I found the young staff very helpful.
21 de dezembro de 2024
Resposta da hmv (UK) - Cwmbran
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cwmbran
Hi Denise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Usually go to the Cwmbran store and the…
Usually go to the Cwmbran store and the staff there are always friendly and if you can’t find something you want/need the staff always go above and beyond to help you, fabulous staff.
27 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hello Danielle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cwmbran
Hi Rhonwen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good all round
Easy ordering
Quick delivery of item on release date
Excellent staff member on collection in shop
11 de dezembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi SHEILA
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and supportive when I felt…
Very helpful and supportive when I felt uncomfortable by a man in the store. My order was taken and arrived whr they said it would. Well done staff .
7 de dezembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Carla
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Straight forward click and collect
I ordered for collection from a local store. I received an email when the items were despatched and when they were available for collection from the shop. When I arrived at the shop the items were behind the counter awaiting collection. Totally hastle free service from start to finish.
6 de dezembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cwmbran
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service dvd ready for …
Excellent service dvd ready for pickup when expected.
5 de dezembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Gary,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great prices for what I wanted
29 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Handley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV Cwmbran: Best store in town.
As usual, very helpful staff & a great selection of products. Cannot recommend them enough.
20 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Cwmbran
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The website is easy to use and my…
The website is easy to use and my vinyls came exactly as advertised
20 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Steve,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very prompt with delivery.,
14 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi R.Williams
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cwmbran
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I asked at the Cwmbran store if a…
I asked at the Cwmbran store if a certain vinyl was in stock in pink. They didn’t have one in store so she checked at the warehouse and ordered me one which arrived by post within 4 days! Amazing service!
13 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Juliet,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good range of stock
Good range of stock. Friendly knowledgable staff drew my attention to offers and similar titles. All good.
9 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Tomos,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Plain sailing
Ordered multiple items which were delivered to my local store.
I was kept informed of order process and when it was available to collect.
8 de novembro de 2024
Resposta da hmv (UK) - Cwmbran
Hi Phil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cwmbran
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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