Always excellent service in Darlington store. Linz who placed order and Claire at collection. Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on web... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH Darlington, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Ordered the biffy cyro cd album , only revoutions the 2009 studio album . great quick delivery into local store (darlington) every other week i will purchase a cd from an artist that have gone unde... Ver mais
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Ordered the Beatles DVD 'A Hard Days Night' from the counter instore. The member of staff was really helpful and we chatted about favourite Beatles albums. The product was delivered in good time with... Ver mais
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The website is easy to use and there was good communication throughout the process. Regular progress updates via e-mail and item ready for collection within a few days. No problems when collecting fro... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Darlington
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH, Darlington, Reino Unido
4,8
Excelente
249 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Darlington
Hi Nicola,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy
Good price and very convenient to collect from my local store - great not to pay extra for delivery
14 de março de 2026
Resposta da hmv (UK) - Darlington
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always excellent service in Darlington…
Always excellent service in Darlington store. Linz who placed order and Claire at collection.
Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on website that these are produced by a UK company, Homespun, yes under licence, and are the genuine Carpenters.
10 de março de 2026
Resposta da hmv (UK) - Darlington
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent prompt service
Excellent prompt service. Advice give re appropriate choices of dvds.
13 de fevereiro de 2026
Resposta da hmv (UK) - Darlington
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Darlington
Hi Miss Allen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
10 de fevereiro de 2026
Resposta da hmv (UK) - Darlington
Hi Deborah
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
Very easy process of ordering
Very easy process of ordering, delivery and collection. Staff great, as always
23 de janeiro de 2026
Resposta da hmv (UK) - Darlington
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
really fast delivery
really fast delivery. Love my avatar dvd perfect condition
19 de janeiro de 2026
Resposta da hmv (UK) - Darlington
Hello Elle,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Darlington
Hello declan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good experience.
Made my purchase very easy, the service was excellent. Goods arrived on time. Very pleased.
13 de janeiro de 2026
Resposta da hmv (UK) - Darlington
Hi Audrey,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fab shopping experience
Easy to use website, fantastic availability, items were sent as they were available and were packaged really well.
1 de janeiro de 2026
Resposta da hmv (UK) - Darlington
Hi DHagster
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All very easy and efficient
All very easy and efficient. Pleasant and helpful staff at Darlington HMV store. Thank you.
26 de dezembro de 2025
Resposta da hmv (UK) - Darlington
Hi AEW
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
STAFF FRIENDLY EFFICIENT SORTED WHAT WE…
STAFF FRIENDLY EFFICIENT SORTED WHAT WE WANTED AND IT GOT DELIVERED ONE WEEK LATER
2 de dezembro de 2025
Resposta da hmv (UK) - Darlington
Hi Jadwiga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The best staff
The staff are very friendly and helpful. Always willing to help find what you are looking for. Always treat me as more than just “the next customer”. I always have a great experience shopping here.
7 de dezembro de 2025
Resposta da hmv (UK) - Darlington
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Darlington store is a cool store
Darlington store is a cool store. Always enjoy a look in. Music has always been a big part of my life and HMV are still one of the best highstreet music stores around.
26 de novembro de 2025
Resposta da hmv (UK) - Darlington
Hi Gavin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasant member of staff very helpful
26 de novembro de 2025
Resposta da hmv (UK) - Darlington
Hi Pat,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
First class service
First class service, when I collected my order i was served quickly the staff were friendly
24 de novembro de 2025
Resposta da hmv (UK) - Darlington
Hi Paula
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. DVD ordered everything explained when it would arrive. So easy no stress
21 de novembro de 2025
Resposta da hmv (UK) - Darlington
Hi Mrs Hunt,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Darlington
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady in Darlington store who served…
The lady in Darlington store who served me ( didn’t get her name)went above and beyond to help get me the purchase I wanted for my grandson. A big thank you for her help.
21 de outubro de 2025
Resposta da hmv (UK) - Darlington
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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