One assistant in particular goes out of her way to help in everyday she can her name is caroline
A empresa respondeu
Localização
Alterar localização32B Newlands Centre, NN16 8JB Kettering, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Ver mais
A empresa respondeu
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Ver mais
A empresa respondeu
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Kettering
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
32B Newlands Centre, NN16 8JB, Kettering, Reino Unido
4,9
Excelente
131 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They were very helpful and informative…
They were very helpful and informative in keeping me informed about the order plus they let me know when it was ready for collection
29 de janeiro de 2024
Resposta da hmv (UK) - Kettering
Hi Stephen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Kettering
Hi Nadezhda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
On this occasion I ordered online and collected in store. My order was despatched very quickly and available in no time at all! The staff at the Kettering store are always very friendly and an exceptionally cool group of people!
10 de janeiro de 2024
Resposta da hmv (UK) - Kettering
Hi Will
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I appreciated the good manners
Courteous even though I needed to make a second visit to pick up item
25 de dezembro de 2023
Resposta da hmv (UK) - Kettering
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
5 de janeiro de 2024
Resposta da hmv (UK) - Kettering
Hi Susanne,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful staff and fast delivery
28 de dezembro de 2023
Resposta da hmv (UK) - Kettering
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is absolutely brilliant! 5*****
Ordered several CDs and from start to finish HMV kept me updated all the way. I went into my local store and the whole process from me showing my email to picking up my order was faultless. Thank you HMV you are brilliant!
20 de dezembro de 2023
Resposta da hmv (UK) - Kettering
Hi Jonny,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My film fix
They had what I wanted and delivered it toot sweet , even the pre order arrived on release day . I've used before & will use again , my go to store for my film fix .
11 de dezembro de 2023
Resposta da hmv (UK) - Kettering
Hi Mr Malsher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy online ordeeing
Easy online ordeeing, convenient free delivery to store, very polite and helpful instore staff.
7 de dezembro de 2023
Resposta da hmv (UK) - Kettering
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Kettering
Hi Rachel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
As always outstanding service from HMV and all there staff at there Kettering store. Graham
6 de dezembro de 2023
Resposta da hmv (UK) - Kettering
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Constantly being kept up to date on my…
Constantly being kept up to date on my orders . 10/10 . Superb
1 de dezembro de 2023
Resposta da hmv (UK) - Kettering
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff so friendly at Kettering store…
Staff so friendly at Kettering store and helpful. Always feel they love there music and film. Order vinyl and mail up dates excellent making purchase 5 stars.
25 de novembro de 2023
Resposta da hmv (UK) - Kettering
Hi Leigh,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers! :)
Really easy to order,item dispatched…
Really easy to order,item dispatched very quickly and easy to collect.
21 de novembro de 2023
Resposta da hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I got just what I wanted and very good…
I got just what I wanted and very good servicxe.
11 de novembro de 2023
Resposta da hmv (UK) - Kettering
Hi Mrs Burley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
5 Star service
Kept me informed by email and staff in store were very helpful.
Overall 5 Star service
11 de novembro de 2023
Resposta da hmv (UK) - Kettering
Hello Patrick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Went in Kettering branch three weeks…
Went in Kettering branch three weeks ago and placed order for the Stone's new CD. No probs.
Received E mail from HMV, my CD in shop. Visited HMV Kettering. staff first class as always. Put CD on in car. GREAT.
HMV v.good service as always.
24 de outubro de 2023
Resposta da hmv (UK) - Kettering
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Click and collect pre-order. Good communication via email and helpful member of staff in store.
24 de outubro de 2023
Resposta da hmv (UK) - Kettering
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
TGFHMV
Order arrived quickly and shop staff really helpful and friendly.
Really enjoy browsing a hmv store too.
7 de outubro de 2023
Resposta da hmv (UK) - Kettering
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy and comfortable collection
4 de outubro de 2023
Resposta da hmv (UK) - Kettering
Hi Cameron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.