hmv (UK) - Yeovil Opiniões 

198
TrustScore: 4.5 em 5

4,7

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de música
  2. Loja de CDs
  3. Loja de DVDs
  4. Loja de discos
  5. Loja de aparelhos de som
  6. Loja de t-shirts

Sobre hmv (UK) - Yeovil

Escrito pela empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito pela empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informações de contacto

  • Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

198 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(198)

30 006 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

I have paid for a copy of the The…

I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all

13 de março de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards

Classificada 5 em 5 estrelas

Quick & easy

They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.

11 de março de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Sherwood, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 5 em 5 estrelas

Yeovil branch staff are always…

Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.

14 de fevereiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hello PIP

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 1 em 5 estrelas

DVD wouldn’t work all my other dvds…

DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke

6 de março de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Donna, 

Thank you for your feedback. 

We are very sorry to hear of your disappointment following your recent experience with us, please be advised that our hmv stores are exchange only and we unfortunately do not offer postal replacements. 

We certainly appreciate your comments and please be assured that they shall be passed to the relevant team for review.

Classificada 5 em 5 estrelas

Staff are always lovely and I've never…

Staff are always lovely and I've never had any problems there. Ordered a t-shirt from online to store pickup and it was ready super quick :)

5 de janeiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Bee

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

My order was processed quickly and…

My order was processed quickly and efficiently and I was kept informed on both despatch and arrival at the Yeovil store My order arrived sooner than expected so a first class service and experience all round

15 de fevereiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Stephen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Comedically good

Checked online to see if stock was at the Yeovil store. When I got there I couldn’t find the vinyl I was after, asked one of the staff took me straight to the record. It was almost comedic how well he knew where everything was. Great service, would recommend.

16 de fevereiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Matt

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 5 em 5 estrelas

Birthday present

Two great staff helped me over and above with two separate queries excellent customer service.
One man in particular he may be the manager he has been in the Yeovil branch for absolute years I wanted a certain cd for my Dads birthday he went through songs on his phone to help me and realised it wasn’t available yet but he recommended a different album which my Dad loved.
Nothing is ever to much for this member of staff he is always helpful & knowledgeable I will find out his name.
Elle 🙂

6 de fevereiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Elle

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Super helpful staff as always

Super helpful staff as always

14 de fevereiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Mr

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 5 em 5 estrelas

Great Customer Experience

Team were very helpful in helping me locate an exclusive vinyl, the last of which was held back by a member of staff. Annabel kindly let me buy the one she had reserved which I was very thankful for :) very good customer experience!

13 de fevereiro de 2026
Opinião espontânea
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Nathaniel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Really helpful everyone in shop

Really helpful everyone in shop, go out of there way to help as much as can , and find any news about your ordered item .

11 de fevereiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Mrs

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Yeovil store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

HMV customer service

Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt.
Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that wasn’t in the store. This got delivered promptly via post. Very helpful and empathetic. Will shop there regularly. Great team.

18 de janeiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hello Jules,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 5 em 5 estrelas

Wanted a specific vinyl which was…

Wanted a specific vinyl which was ordered in store and delivered to my home. Very happy with the service provided in store.

Thanks

4 de fevereiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hello Customer

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 4 em 5 estrelas

Recently ordered a vinyl record from…

Recently ordered a vinyl record from the site, coming from this store. Well packaged and somewhat quick delivery, small bend on top right of cardboard but I’m sure not the teams fault.

18 de janeiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Tom

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Classificada 5 em 5 estrelas

Quality service

Everything from ordering to collection was made simple.

11 de janeiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Ges

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 4 em 5 estrelas

Reliable supplier of numerous CDs / DVDs

Reliable supplier of wide selection of CDs / DVDs. Earlier availability would be welcome, but not essential. Great store.

7 de janeiro de 2026
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hello Steve

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Great friendly helpful service

Great friendly helpful service

30 de dezembro de 2025
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Very polite staff and quick to help

Very polite staff and quick to help. An amazong experience! I recomand with confidence! Keep it like this!

20 de dezembro de 2025
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hi Marian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Excellent service by sales person

Excellent service by sales person. Assisted greatly trying to find a certain EP. Subsequently ordered from store and collected within a couple of days. Great service.

20 de dezembro de 2025
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hello Richard

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 5 em 5 estrelas

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Click and collect was straightforward.

14 de dezembro de 2025
logótipo da hmv (UK) - Yeovil

Resposta da hmv (UK) - Yeovil

Hello James

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais