Home Discount Opiniões 

I would never ever use them again. We ordered furniture via them. The first peice arrived damage. They agreed to send another, that item then arrived damage. They are refusing to give a refund unless I sit at home 8am-8pm Monday to Friday which involves taking a day off work so they can collect. AVOID AVOID AVOID

Wardrobe chest of drawers and bedside cabinet are excellent quality quick delivery, we need another chest of drawers soon so will be ordering again

It was received by the driver who rang me before he delivered the item and I ask him if he could straight in my car as the unit was for my granddaughter and it same him from going up 3 flights of stairs my granddaughter loves it as she is 11 years old

Poor customer service, staff are have no empathy item not received and no refund all they state is it was delivered but to who … very disappointed with the customer service I received.

Came within the days quoted

Wish i could put no stars. Absolutely shocking company. Ordered a black metal bed frame. When arrived i found out it was not as advertised, pictures show wooden slates, but are metal. It looks like i was palmed off with a return. Open packet of support legs and 3 moving around inside. The metal poles were bundled but lose and had caused damage to the headpost as handled. With metal components you'd expect polystyrene to protect parts but all had was a pathetic layer of bubble wrap. When a return was agreed my problems really started, they use a company called DX to deliver/collect, i wouldn't even trust this company to change a light bulb. I have been given multiple days for collection but a no show everytime. They seem a good partnership tbf incompetent together!! 🤬

Bought a bedroom set and received a damaged wardrobe asked for a replacement and was sent a previous customer returned item . No packaging in box to hold boards apart and boards subsequently cracked and damaged .
However 2 stars to the young lady who tried to deal with the issue,

Very poor customer service. Ordered furniture & colour was different go pictures. Colour was ok though. Ordered different jtem but same manufacturer, range & colour but colour was different and did match pictures. Dent this back & asked home discount if I purchased the item from them would it match the other two. They said they couldn't guarantee a match & if I the colour didn't match I would have yo pay to return it. I was also told I shouldn't have assembled the first two items. Customer blaming seems to be how they operate. Very poor service.

Easy to order and was pleasantly surprised to get notification the following day that parcels were arriving later that day

I am very impressed with Home Discount Ltd. Their delivery service was prompt and their customer service was exceptional. The 9-seater outdoor furniture I purchased is of top-notch quality and beautifully designed. I highly recommend Home Discount Ltd to anyone in need of high-quality outdoor furniture.

Absolutely appalling service and really poor quality products. Received the wardrobes and it was broken so new parts were sent which were all again broken! Now we have boxes of broken wood filling our room which the company won’t collect or refund us for! Their communication is shocking it’s been going on for nearly three weeks and we still don’t have a wardrobe or our money back.

DO NOT BOTHER I paid for a bathroom cabinet and after 3 weeks was still waiting for item to be delivered they blamed evri/Hermes but kept sending me the same messages day after day promising they would sort it then gave me a refund ABSOLUTELY HOPELESS now I have to order from someone else

Great product. Great Price and SUPER fast delivery

Refused to take responsibility for snapped wood planks, that were supplied and packaged directly from them, as stated in the original order confirmation email.
Now have 2 draws in a 4 draw set, will have to be scrapped.
£75 of my Money throw back in my face

Quick delivery, excellent service and price.
Thanks

Easy web page for ordering fast response and delivery

Speedy delivery first class service would buy from again

Purchased bookcase which had small dent, had already constructed so they offered part refund which I was very happy with. Very pleased

Would give zero stars if I could. Didn’t get informed of correct delivery day (wardrobe trio set) then bedside table not included in delivery. Only to be told it is not in stock. Paid £199.99 for trio set and said they would give 26.99 refund for bedside table. Now have to wait almost 2 weeks for it to be collected and processed so I can order from trusted supplier

I really didn't want to write this review as I was under the impression this company was really trying to help with the return of an item which I purchased over a month ago. After 4 separate confirmations that items would be picked, they have yet to be collected.
The agency this company uses for collections, XDP is probably the worst courier in the country check them out on trustpilot.
I cannot get a refund until item is collected and it looks unlikely that this will happen.
Looking at the reviews for Home Discount, it looks like there is a race to the bottom with 51% one star ratings, which highlights how bad the service is. What makes this worse is that many of the poor reviews relate to exactly the issue I'm having
Part of me thinks that this is a war of attrition and that this is a tactic to wear you down and give up!!