HomeLoft Europe 

your part was great my delivery delay was due to local post thanks

Arrived on time,

For my first order, it was a smooth and good experience of putting my order and having it delivered in a timely manner.

Terrific reactivity

Great customer service nice product

Customer service is excellent

Ordering was easy and the delivery was good. I was always informed about the status of my order. Due to shortage of the desired product it took some time to identify a replacement product.

After ordering my data was leaked and I have since then consistently received scam emails, according to their customer support it’s due to their third party partner. They use my order number, address, phone number, and email in these scam emails which come from different emails every few days. I’m apparently not the first person this has happened to.

The deliverance was just on time and with high credibility

They sent only 2 of 4 items of my order and the size of the items is not correct . They want me to send it back after many emails and I’m supposed to pay for the return according to their return policy and send tracking number and so on . It’s not my fault that they sent wrong items . Just pay back my money and take your responsibility please .

Well , your help doesn’t really help . You are just walking around the subject and it doesn’t matter what I do . A warning to other people! If your buy something from this company and they send you the wrong items, don’t be sure that you get your money back .

The goods met my expectations

The lady who noticed that I hadn’t received the item from mid November until the last week in January she tracked it down and I had it next morning really good customer care I’ve forgotten her name so well done to her

Homeloft supplied the place mats I've been searching for. I was so happy to receive they were exactly as shown on the website. They did take longer than expected, but shipped from the United States it stands to reason. I contacted Homeloft a couple of time to check on delivery and they were very responsive.

I'm very happy with my purchase, a Zojirushi Premium Thermal Carafe capacity 1 liter. It is made of good quality, the description was truthful and the package was well wrapped so that my product arrived in good conditions.

Just received the package yesterday, looks good! Delivery tracking was good as well!!

We ordered an expensive WMF fork to replace one that we lost from our wedding dinner service through this company. It took a long time to say it was out for delivery and then when the fork arrived it was from 'At home' with the price tag of $1.79 still attached!

Ordered from a swiss site for delivery to Switzerland. Only to find my item is being sent from the US which will mean extra Tax & shipping costs

Unfortunately, I can Not use the lights. The lights are not usable in Switzerland sind we have a different electrical system. To have is usable, I will Need to buy a transformer.

I have received an email from homeloft in regard to this topic. I appreciate that homeloft provides support to fix the issue.

Homeloft made me a good offer and assisted well on this matter

Thank you Homeloft

The product is as advertised and I am happy with the purchase. Works great.