Lots of information on website. Decided on the big one, only two of us but lots of veg and fruit peelings, also a big garden for grass cuttings and twigs. Ordering and delivery were faultless.
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Leia as opiniões dos outros
Good products . Not the cheapest , but with no moving parts (lid connection excepted) if looked after should last for a very long time . There is also a wealth of advice available from the company and... Ver mais
A empresa respondeu
Very happy with everything so far. Only problem was the instruction booklet that came with it - it looked like it had got wet and the pages were all stuck together. When I emailed I was originally s... Ver mais
A empresa respondeu
Everything arrived as expected, either on the same day, or possibly one day apart (I can't remember!). The instructions were easy to follow and installation went smoothly. The composter looks very sma... Ver mais
A empresa respondeu
Informações sobre a empresa
- Jardim
- também em
- Centro de jardinagem
Escrito pela empresa
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Escrito pela empresa
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Informações de contacto
Spennymoor, Reino Unido
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
4,7
Excelente
892 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Resposta da HOTBIN Composting
Thanks for the lovely words! Chelsea was a fun week, we’re chuffed you felt well looked after. Enjoy your HOTBIN and the quick composting.
Very Happy
I had a couple of questions, so I rang and they were answered promptly
Quick delivery
5 de maio de 2026
Resposta da HOTBIN Composting
Thanks! We’re really pleased you got the help you needed straight away and that your HOTBIN arrived pronto.
Exactly As Described.
The product was easy to identify and select from the web site making purchasing easy. It was easy to pay for and delivery was prompt. The instructions provided with the composter were easy to follow and set up was without issue.
5 de maio de 2026
Resposta da HOTBIN Composting
Easy on every front then! The HOTBIN composting process should prove quick and easy as well. That said, if you ever need any support please do get in touch!
Great help and advice from the team at…
Great help and advice from the team at the Chelsea Flower show and purchased one when we got home. Delivered quickly, set up following the instructions and we are away, temps up in the green zone and hopefully composting well on the way at the bottom of the hotbox
26 de maio de 2026
Resposta da HOTBIN Composting
That's fantastic to hear, glad the team at Chelsea were able to assist you. Also great to hear that your HOTBIN is already in the HOT Composting zone.
Just remember that your first batch of HOTBIN compost will always be the roughest batch as you've added the waste to a cold bin but you will start to good quality general purpose compost in your second and third batch's.
The HOTBIN Team
Not impressed with the straps
Not impressed with the straps, no instructions how to do them up correctly and isn’t possible to get them tight.
Don’t tell me to look at U tube! I have done that.
26 de maio de 2026
Resposta da HOTBIN Composting
We are sorry to hear that you have had some difficulties with the HOTBIN straps. Thank you for the feedback we will pass this information back to the team for future improvements.
If you are struggling to get the strap tight then you can always try wedging a piece of wood in-between the the HOTBIN and strap to fill the gap.
If you have any further queries then please get in touch with our customer support team.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
Easy ordering and information
Easy ordering and information, although delivery arrived whilst web still showed it as in process so not ready for delivery....and it was a present.
11 de maio de 2026
Resposta da HOTBIN Composting
Thanks for the feedback, glad ordering was easy.
Apologies about the tracking details lag though, that’s a little frustrating, especially when it’s a gift and you’re trying to time it properly.
Sometimes the courier status updates trail behind the actual delivery scan. We’ll feed this back to the team as it’s exactly the sort of thing we want to improve.
If you ever need a delivery to land on a specific day for a present, drop us a message before ordering and we’ll do our best to help.
Resposta da HOTBIN Composting
Glad everything was straightforward, and you found plenty of useful info to help get you going. 🙂
Very prompt delivery with great…
Very prompt delivery with great instructions on how to set up and everything I needed. A very positive experience.
11 de maio de 2026
Resposta da HOTBIN Composting
Thanks for the lovely review! Great to hear everything arrived promptly with clear setup instructions and all the bits you needed. Really pleased it’s been a positive experience - Happy Composting!
Resposta da HOTBIN Composting
Love it, quick and easy, just how composting should be!
Excellent and easy ordering process
Very good website
Very easy to order
Delivery was incredibly quick and efficient
21 de maio de 2026
Resposta da HOTBIN Composting
Thanks for the review! Delighted everything felt smooth from browsing to checkout and that it arrived so quickly.
The second one we have and all ordered…
The second one we have and all ordered and simply delivered, excellent as we are in the process of new recycling procedures in Suffolk!
28 de abril de 2026
Resposta da HOTBIN Composting
HOTBIN number two, you can never have too much compost! Thanks for the review, and we’re glad ordering and delivered went smoothly. Best of luck with the new recycling procedures in Suffolk, sounds like some serious composting.
Resposta da HOTBIN Composting
Delighted it arrived quickly and you’re impressed with the quality! Thanks for the review.
Resposta da HOTBIN Composting
A bit of a learning curve at first is totally normal - glad delivery experience was fast. Happy hot composting!
Swift and efficient delivery.
9 de maio de 2026
Resposta da HOTBIN Composting
You'll find the composting 'swift and efficient' too! 😉
Good communication
Good communication, prompt delivery, helpful information to get started.
15 de maio de 2026
Resposta da HOTBIN Composting
Great to know everything felt smooth from start to finish. 👍
Resposta da HOTBIN Composting
Love hearing this, thanks! “So far so good” is great… but “amazingly quick composting” is even better!
Happy composting and just shout if you ever need any HOTBIN help.
Resposta da HOTBIN Composting
Great to hear your HOTBIN arrived in record time — thanks for letting us know.
Good purchase
Thought I would do my bit for the enviroment, glad I did. It works extremely well and pleased with the liquid feed as a bonus.
15 de maio de 2026
Resposta da HOTBIN Composting
Fantastic to hear your HOTBIN was a good purchase. Doing your bit for the environment and getting liquid feed as a reward? Your next bonus will be the finished compost in around 90 days.
It’s one of those things I thought was…
It’s one of those things I thought was a good idea. However, I found the reality harder. We’ve had the hotbin for a couple of months and it first took a while to get it hot and that was only when grass was added. To keep feeding it is a great thing but it’s a struggle to keep also supplying the shredded paper and cardboard, and the wood chips that need adding are also expensive. The hotbin itself is expensive. Given all this to me it’s cheaper to put everting in the green bin and just buy compost. So I’m not sure it was a wise choice to get this.
23 de abril de 2026
Resposta da HOTBIN Composting
Thank you for taking the time to share your experience. We’re sorry to hear that getting started with your HOTBIN has been more challenging than expected, that’s never the feeling we want for our customers.
Always use the internal thermometer to measure the temperature as it can be up to 20 degrees hotter inside than the reading on the lid.
The ratios of paper and woodchips are only a guideline and you will find that you can vary these quantities based on the types of waste you are adding e.g. if adding leaves you can add less paper than if adding vegetable peelings. You can also use hard garden pruning's as a substitute for the woodchip
If you’d like, our support team can take a look at your setup and help you get the bin running efficiently.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
Love the bin but the door at the bottom…
Love the bin but the door at the bottom keeps coming open and I’m not able to tighten it up very easily. Some sort of easy to use catch would make it a five.
22 de abril de 2026
Resposta da HOTBIN Composting
Thanks for the honest review, and we’re really glad you’re loving the HOTBIN overall, point taken on the catch improvement!
The door straps can be a little fiddly. The simplest fix is to pull the strap as tight as you can while holding it steady as you fasten it. If you’re still struggling to get a snug fit, a handy trick is to place a small wedge between the bin wall and the strap to help take up the slack and tighten it down. Hope this helps!
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