My decision to find a hotel was last minute during my drive across country. Hotel planner provided multiple options that made it quick and easy to find an awesome location close to my route of travel.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy check in. Friendly staff. Clean rooms. The location is right across the street from the American Airlines Center. I wasn't attending anything there but now I know where to stay when I do!... Ver mais
A empresa respondeu
1st hotel twice what showed on line then hotel they recommended next booked found out after on review had bed bugs so called back to cancel and booked with Beat Western (had great reviews) almost same... Ver mais
A empresa respondeu
I informed representative my price range as "lower end". Stated I was visiting a friend in Norridge. Asked if he had other recommendation since Loew Ohare had 0 availability. He referred me to "sister... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Informações de contacto
11780 U.S. Hwy 1 N N600, 33408, Palm Beach Gardens, Estados Unidos da América
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4,2
Bom
11 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Anthony was very kind, professional and informative! Probably the easiest process to book a room, if I could give more than 5 stars I would.
3 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
absolutely useless
absolutely useless, all i get are phone numbers which are not recognised . when i do find a uk number i spent ages on the phone and he was supposed to send me an email , which never arrived. the chat bot was supposed to get back to me , didn't happen. all i get from support is an automated email with no information only different phone numbers which are not recognised . stating to think this is one big scam
doesn't surprise me in the least that you can't find my information 504966. par for the course
3 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Greetings,
We’d love to help! We have searched our system, but we are having difficulty finding your reservation with the information you provided. Please provide the itinerary number for your reservation, beginning with H. Feel free to contact us at Reviews@HotelPlanner.com. We look forward to hearing back from you and assisting!
Kindly,
Melanie P.
Booking process
The ease in extending out stay and the great attitude by the nite staff
28 de agosto de 2026
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Good job from Mark who was making my…
Good job from Mark who was making my reservation at La Quinta inn suit hotel in Florida Lauderdale FL
2 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
They gave me a military discount.
1 de setembro de 2026
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Rip off
Rip off. Third party site. Way over priced. Will never use again.
2 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for taking the time to reach out and providing us with valuable feedback!
Kindly,
Briana S.
Gave us lots of options for a wedding…
Gave us lots of options for a wedding with one month’s notice.
1 de setembro de 2026
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
The staff member was very patient
The staff member was very patient, calm, and kind.
2 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Very nice voice and knowledgeable.
2 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
I liked the planning for local eating…
I liked the planning for local eating and walking places.
1 de setembro de 2026
Resposta da HotelPlanner.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
Booking process was great and smooth…
Booking process was great and smooth found a great hotel nearby because the one I wanted was full up.
1 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
She was very polite and went the extra…
She was very polite and went the extra mile to help me.i wanted to meet her in person to thank her for doing a great job
1 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Chyna was graceful and immediately went…
Chyna was graceful and immediately went to look for my needs. Great service!
1 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
My needs were met in a timely manner
My needs were met in a timely manner, questions answered, no complaints. She was also quite easy to understand.
31 de agosto de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Very professional ..speaks well..easy…
Very professional ..speaks well..easy to understand..thank you
1 de setembro de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Resposta da HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Thank you for your great help and…
Thank you for your great help and quickness. Your great
31 de agosto de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Ayushman was outstanding
Ayushman was very helpful and patient. He listened carefully to my request, and (after a few unforeseen mis-haps with my credit card’s fraud alert) was able to make everything work out exactly as I had hoped. His knowledgeable customer service skills were very much appreciated!
31 de agosto de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Everything was handled perfectly.
31 de agosto de 2026
Opinião espontânea
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
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