Easy to order and arrived within the given timeframe. I love my 100% cotton dressing gown especially as it was in the sale ! 😃
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Leia as opiniões dos outros
Excellent experience Very very high quality bedding I had an issue with the size and they supported big time with great follow up Staff are very friendly and supportive 💛💛 Thank u will definit... Ver mais
So, my original order for some reason didn't arrive 😔.. Yes I was sad and unhappy... No idea why EVRI didn't deliver it ? However thanks to Nagham at Babylon customer service, a new dressin... Ver mais
I will say I was sceptical about ordering from here just because I'd never heard of the brand before, but the quality is GREAT, I'd looked at other waffle robes, and they were all very thin; these are... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Affordable luxury homeware brand - London, United Kingdom
Informações de contacto
270 Pentonville Road, N1 9JY, London, Reino Unido
- admin@housebabylon.com
- www.housebabylon.com
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I brought x 5 luxurious Oxford pillow…
I brought x 5 luxurious Oxford pillow cases £25 each with a discount, I expected them to be luxury soft but after washing inc fabric conditioner, they was a mixture of 600 count Egyptian cotton saying it gives you an even silver feel this is completely untrue I brought the Green/ Teal Luxor and x 2 silver white, they are shockingly scratchy uncomfortable on my face, there is nothing silky comfortable luxurious at all, I contacted house of Babylon who was not prepared to refund me send them back, even though that description of their pillows are completely misleading, I spent almost £100 on pillows that are rough scratchy I cannot use as much main pillow, I am very upset stuck with them, no help from them at all, very bad advertising when the pillow cases are not of luxury quality at all, am very disappointed.... won’t be buying from them again...
Nothing but GREAT things to say
Nothing but GREAT things to say. There was a mix up on my order for a US KING instead of a UK KING ( which is smaller) . This company caught the mistake and fixed my order without increasing the price. Delivery does take a little bit, but so worth it when you open the box and your order is exactly what you need and it’s beautiful. Perfect 🤩 stars for company and customer service. I will definitely buy from them above all others... 😘👏🥰👏
Delayed delivery and then refused to exchange
I ordered a bath robe on a next day delivery for a birthday present. After 2 days it still had not arrived so I chased it up and was told the 'wrong' order was sent to the warehouse and it had to be reordered. The delivery finally arrived 4 days after ordering and past the date of the birthday.
The really disappointing bit was they refused to exchange it for another size. I requested the exchange 14 days after delivery but they said their policy was 14 days from date of order. I explained the previous delay and my disappointment and asked for the exchange to be permitted given it was 14 days from the date of the delivery. They refused and offered a 20% discount off my next purchase. I was left with no choice but to buy a second bath robe. Very inflexible and a shame they couldn't rebuild the goodwill from the previous error.

Resposta da House Babylon
Quick and easy purchase experience
Quick and easy purchase experience, I bought a duvet which is really high quality for the price paid.
Amazing customer support!
I do not believe I have experienced such great level of service EVER.
The bed linen set I had ordered somehow was out of stock but the website hadn't registered. Within minutes of making my order, someone contacted me to let me know my options and upgraded my order for free. I ordered today and the item got shipped on the same day. I cannot wait to try the bed set.
Fast delivery beautiful products
We got the Cairo collection
We got the Cairo collection. Loved it so much we got another set. Just gets softer with every wash.
Fantastic brand!
I got a set of Cairo Collection sheets, a duvet and four pillows and couldn’t be happier. My bed definitely looks and feels more luxurious. I will definitely be purchasing another set soon!
Fantastic sheets!
Bedding from heaven.
The sheets are butter smooth
The sheets are butter smooth. Great buy!
Such amazing sheets and a great price
Such amazing sheets and a great price. Really easy to order and arrived in a beautiful box. I look forward to getting into bed every night, only problem is that it’s really hard to get out of bed...
Great bedding quality at reasonable…
Great bedding quality at reasonable prices. Pillows are perfect for stomach sleepers!
Super soft sheets
Super soft sheets. I’ve been using them and they get softer with time! Love them. Highly recommend.
Excellent quality at a competitive price
Was happy to be introduced to House Babylon products through a friend. I bought a classic grey set and the quality is excellent, especially given the price tag- I almost spent 30% more on a similar set from another retailer. The cotton is ethically sourced and that’s always a plus.
Very happy with the linen I purchased
Very happy with the linen I purchased. Lovely feel and launders beautifully...
Housebabylon deliver immediately…
Housebabylon deliver immediately anywhere.
Their prices are more than competitive with quality products.
We are more than satisfied.
I am a retired dancer with worn discs on my neck. The House Babylon pillows helped me sleep like a baby.
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