Iglu Cruise Opiniões 

Last minute cruise booking. Luckily, my desired cruise was still available. Agent was patient and efficient. Secured booking in same call. Good service.

Very efficient response to my booking query,

Everything was explained in detail. We we aware of the total cost before we were presented with the bill and the Iglu operative was extremely pleasant throughout.

Millie was brilliant, very helpful. Great service and staff

Good info about available cruises and easy to look at itinerary and ship.
Friendly helpful staff replied quickly to answer any questions.

From the moment I got in touch I was guided with impressive knowledge and most helpful assistance from Matthew. I was lead through the process with ease and the consultant was patient with my varied questions and changes. Making the whole process enjoyable, clear and professional. I will definitely be using Iglu again and recommending others do too.

Very friendly and helpful customer support team member. Able to answer all my questions and tailor the booking to meet my specific needs.

The actual booking experience is very good , however trying to get in touch with iglu to make any amendments is very difficult. After chatting with in line chat option they said I would get an email regarding my query , however that never happened. I then tried to phone numerous times , eventually I spoke to a very nice lady to resolved my query.

Very concise with info. Informative as necessary. Good service and very pleasant to talk to.

Booking was easy. I knew what I wanted, so that helped. Spoke to 3 different agents. On checking the details I needed to verify something. Rang, was on hold for over 20 minutes, no answer. Rang again,same. Tried using the manage my booking to ask my question and still not had a reply. Easy to book and take my money, but terrible after service to check it’s all correct. And it still isnt

Great friendly professional service

As a first time cruise I wanted to go see the Northern lights and celebrate my birthday under the stars. Lucie was really patient and so helpful in finding exactly the right trip and the right cabin. There was a system booking issue but Lucie was open and honest and found a solution that we were happy with. Communication has been good and I would happily use Iglu in the future... as long as Im not too sea sick 😁

Dan was very helpful and informative. Great service thank you

Great service. Very quick and responsive and a good price.

Prices good value . Easy booking online

Very helpful and friendly, knew his stuff

The booking process went smoothly and flights and transfers added to save us the trouble of arranging these independently.

Matthew knew what he was talking about and offered some good options.

Danielle was professional and helpful, guiding us through from initial phonecall to completing the booking. She made the booking process a pleasure and also helped to secure a great price.

First class service, as is usual with Iglu Cruises