In our area imend has such a good reputation, rightly deserved for the friendly service, compentence and advice. I wouldn't bother going anywhere else! I know what they say is genuine and suited to... Ver mais
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Leia as opiniões dos outros
My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Ver mais
A empresa respondeu
My wife's I phone became wet due to a leaking water bottle. I took it in to iMend in Upper Beeding about 10.30 am. At around 3pm I had a call to say that it had been checked and was now OK. I also ha... Ver mais
A empresa respondeu
Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Ver mais
A empresa respondeu
Informações sobre a empresa
- Reparação de telefones
- Loja de telemóveis
- Loja de computadores e acessórios
- Assistência técnica de informática
- Loja de Informática
- Suporte e serviços para computadores
Escrito pela empresa
iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information
Informações de contacto
3 Hyde Square, BN44 3JE, Upper Beeding, Reino Unido
- 01903 899545
- contact@imendltd.co.uk
- www.imend.com
I’m really happy with the job tonight…
I’m really happy with the job tonight fast and really great I can’t say anything bad about the service. Absolutely worth the money
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Jamie,
Wow, thank you for appreciating our service!
Please know that we really value you as our customer.
Again, thanks for booking with iMend.
Kindest Regards,
iMend Team
excellent service again
excellent service again - emailed Sunday - new battery in by close of business Monday - have repaired screen in past and wouldn't hesitate to use again
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Michael,
Excellent review!!!!
This is such a great prize-to read great and positive feedback from our customers.
Thank you for using iMend.
Kindest Regards,
iMend Team
Screen replace and screen protector
Does what it say it will. Quick and efficient service. A good system that seems to work well. Adrian is always attentive and polite and does a good job. And cheaper than a walk in iSmash service. Can ask no more.
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Paul,
Amazing feedback from you!
Thank you for choosing iMend. I am sure iTech Adrian will be very happy
reading your comments.
Cheers :)
Kindest Regards,
iMend Team
Phoned iMend at 3.00pm on Friday and…
Phoned iMend at 3.00pm on Friday and the phone was fixed by 7.00pm. What more could
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Robert,
Thank you for the positive review!
Reading this kind of feedback makes us feel very proud as everyone from the
iMend team are just doing what they were trained to do- Provide the Best Customer
experience and a Quality repair.
A million thanks for booking with us!
Kindest Regards,
iMend Team
Called IMend yesterday at about 5pm
Superb service. Called IMend yesterday at about 5pm. Had a call back within 5 minutes to say the Engineer would call to make an appointment, 10 minutes later he called and asked if he could come today at 3pm. All booked, he called again at lunchtime and asked if he could come earlier. He has been, repaired the phone beautifully, no fuss, no hassle. I would absolutely recommend IMend, they are professional, courteous, very competitive and their fitter was excellent. Five starts - all day long.
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Tara,
WOW:) What a Superb feedback from you!
Please know that it is our pleasure to be of service to you
and so glad that you are happy and contented with the repair.
Thank you for using iMend!!!
Kindest Regards,
iMend Team
Second time I've used iMend
Second time I've used iMend - this time on my daughter's phone which I thought was beyond repair as the screen was so smashed parts of it were falling off! Looks like new now.
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Shona,
Firstly, thank you for being a valued and loyal customer of iMend.
It is our pleasure to have served you in small ways.
iMend is committed to provide a reliable and quality repair.
A million thanks for choosing iMend.
Kindest Regards,
iMend Team
Resposta da iMend Ltd
Hello John,
Awesome review!
A million thanks for choosing iMend.
Kindest Regards,
iMend Team
Amazing
Called on the Wednesday to ask about the next day, offered to come the very same day. Fixed my screen in front of me under 30 minutes, very quick and easy. Tech was really nice and talkative. Amazing for people with little time spare, very good value for money :)
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Jade,
This is the very reason why iMend was created- to provide the fastest
repair service in the UK!
We are happy that you liked our service and the technician has done his part
in giving and leaving the best impression.
A million thanks for booking with us!
Kindest Regards,
iMend Team
This is an amazing company!
This is an amazing company who provide an amazing service! They keep in touch with you at every stage and are so accomplished at what they do, that repairs are completed in minutes. I have no hesitation in giving them a 5 star rating.
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Melanie,
Fantastic review from you!
Glad to be able to assist you on this. Our mission is to provide the quickest
and an amazing service.
Thank you so much for the 5 Stars!!!
Kindest Regards,
iMend Team
great job and really polite person
11 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Nuala,
Good day!
It's nice to know that our technicians are doing what they should be doing-
to provide a quality repair and the best customer experience.
Thank you for leaving a great review!
Kindest Regards,
iMend Team
No Show
Paid extra for a technician to come to my home to replace my broken screen. When he called and I booked it for a week or so later he asked why. What does it matter, he didn’t need to know this. When I told him I was waiting for payday he said he ‘wasn’t trying to pry’, then why ask? Anyway I waited in for a 10:30am appointment which came and went. No show. Rang iMend who got the technician to call me direct. He’d forgotten all about it apparently! Tried to offer coming by in the afternoon but I was busy hence why I’d booked it for the morning! He then started to get annoyed when my signal dropped out. Told him to cancel it and hung up. I’ve now received an email from them regarding payment! They must be joking! Not great that their employees can’t even keep simple appointments.
10 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Claire,
On behalf of iMend, we sincerely apologise for this inconvenience.
We will definitely flagged your technician about this so this issue will not happen again.
We are now investigating this report and rest assured that this will be handled accordingly.
This issue will be escalated as the technician has failed to follow the right process.
Please just disregard the Payment Form you have received as this job was cancelled.
Again, we are sorry for this trouble.
Kindest Regards,
Michelle
0333 014 4262
hello@imend.com
Resposta da iMend Ltd
Hello Shar,
It is great to know that you liked our service.
Thank you for booking with us!
Cheers! ☺
iMend.com Team
Very good company
Very good company. Great price, prompt and hassle free. Well packed on return and phones working as new 😊
10 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Jess,
Fab day to you!
Really appreciate your review.
Our teams work hand in hand to always provide a seamless repair experience for you.
We also ensure our price points to be always at a competitive edge.
This makes our customers happy and our business thriving!
Cheers! ☺
iMend.com Team
First time of use and very impressed.
The first time I have used iMend and I was very impressed. The ordering process was easy. Then very quickly (within around 30 minutes) had confirmation of the order and also spoke to the technician to arrange a time. On the day had a message warning me he was stuck in traffic and arrived ten minutes late. Battery replaced quickly and checked then paid by card and he was off. Very quick. Very tidy, very pleasant and very well organised. OK you pay a bit (£15.00) for the visit, but that's better than having to do without your phone for several days. I will use again.
10 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Arthur,
Good day to you and many thanks for this fantastic feedback!
When they say first impression lasts, we take it to heart. And we work hard to take that until your last impression. ☺
All the very best,
iMend.com Team
I would recommend iMend
I have used iMend on about 5 occasions now and each time the service has been quick and well priced.
9 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Mrs Abethel,
Thanks for being a valued and loyal iMend customer.
Your feedback is a source of inspiration for us to continue doing what we do best - prompt, valuable service!
Cheers,
iMend.com Team
Kept to plan and arrived on-time
Kept to plan and arrived on-time. Very pelased to have phone complete again.
9 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello,
Thank you for leaving a nice review!
We are also very pleased knowing that we made you a satisfied customer.
Thanks for booking with us!
All the best,
iMend.com Team
Resposta da iMend Ltd
Hi Mark,
Fab day to you!
We know how time is essential especially in this modern world.
Hence, our ultimate goal is to provide prompt service always.
All the best,
iMend.com Team
Brilliant
Brilliant, swift service. Nicolae was prompt and friendly. I always use imend, they are the best price I can find and with a service that comes to me it’s perfect. Thank you!
8 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hi Anna,
Grateful for the Brilliant feedback!
iTech Nicolae just proves he is one of the best technicians here in iMend.
Please know that our mission is to provide the best repairs and glad that our technicians
are committed in providing what is expected of them.
Thanks for using iMend!!!
All the very best,
iMend.com Team
What a reliable company
What a reliable company Thomas the repair man was so professional and helpful
Trustworthy and reliable company thank you
8 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Margaret,
What a happy Monday with a great review from you!
iTech Thomas will definitely be glad reading this comment.
Thank you so much for liking our service.
Cheers!
All the very best,
iMend.com Team
Good Outfit!
Very satisfied with very high level of service and communications. Thank you,
8 de julho de 2019
Opinião espontânea
Resposta da iMend Ltd
Hello Donald,
Fantastic review from you:)
Surely, this what makes iMend the number one phone repairs in the UK.
Rest assured that we will do our best to maintain the quality of service.
A million thanks!
All the very best,
iMend.com Team
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