I don't know what but this company is flakely. I have tried to follow there complicated cancellation process but to no avail they keep billing. If you want to give them $35.00 continually for nothing... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Immudi app has a cool concept: personalize your food journey based on inflammation reduction. The onboarding was smooth, but I think it assumes a bit too much knowledge or time from the user. If... Ver mais
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I downloaded Immudi on a whim after seeing an ad during a late-night scroll. I didn’t expect much, but within two weeks, my joint pain decreased noticeably and I was sleeping deeper than I had in ye... Ver mais
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After 60 days with Immudi, my inflammatory markers dropped significantly at my last check-up. My doctor actually asked me what I’d changed. It’s surreal. I followed the app’s recommendations closely... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re all about connecting people with similar wellness challenges. Our goal is to simplify the process and help individuals achieve their wellness goals with our expert guidance, personalized meal choices, and innovative use of an AI chef that generates recipes tailored to the unique dietary needs of each user. Immudi will help you feel healthier, happier, and more confident in your body, with our plan guiding you every step along the way. AI-based weight loss plans and tracker, custom food choices, user-friendly activity log, and educational content will help you learn more about your body and health, avoid mistakes, stay accountable, and achieve your goals faster.
Informações de contacto
Estados Unidos da América
- www.immudi.com
3,6
Aceitável
510 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cannot log into app; no help from support
Cannot log into app and support has been no help whatsoever. Initially, tried to cancel because it was not at all what I was expecting based on the ads. Then they said no and I have not had any luck trying to sign in at all. Based on other's experiences that have been similar, I wonder if this is a scam. Wasted $67 completely!
26 de abril de 2024
Opinião espontânea
Resposta da Immudi
Hi Heather,
I’m very sorry to hear about your experience.
We definitely want to help you get this sorted. Could you please email us at hello@immudi.com so we can assist you directly with your login issue and account?
We truly value your trust and would love the opportunity to make this right.
Thank you,
The Immudi Team
Older adult symptoms
It addressed a lot of symptoms I'm experiencing.
26 de abril de 2025
Opinião espontânea
Resposta da Immudi
Hi Kelly,
Thank you for sharing your feedback!
We’re happy to hear that the program is addressing the symptoms you’re experiencing.
If you ever have any questions or need additional support along the way, feel free to reach out — we’re here for you!
Best regards,
The Immudi Team
Resposta da Immudi
Hi Robin,
Thanks so much for your feedback! We’re really glad to hear that you found the program easy to follow—simplicity and ease are exactly what we aim for.
If there’s ever anything we can do to support you further on your journey, just let us know!
Best regards,
The Immudi Team
Resposta da Immudi
Hi Robert,
Thank you for the kind words! We’re thrilled to hear that you found Immudi simple and easy to use. That’s exactly what we hope for all our users.
If you ever have any suggestions or need assistance, feel free to reach out—we’re here to help!
Warm wishes,
The Immudi Team
I was not able to use this application…
I was not able to use this application at all! I am American, and need to be able to log my food in ounces and pounds, and everything is in grams. Also, I couldn't find any of the foods that I can find on other weight loss programs.
After going back and forth with their support, nothing has been done. I have asked 3 times for them to cancel my plan and give me a refund, but nothing. They keep saying "your satisfaction is important to us" and "we will send this over to the relevant team"... but hear nothing back.
Such a waste of money!!
Now I'm trying to cancel. We shall see how that goes.
24 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi PV,
We sincerely apologize for the frustration you’ve experienced with Immudi. Your concerns about the unit measurements and food database are completely understandable, and we regret that you haven’t received a resolution yet.
We’re reviewing your ticket now and will follow up with a response and a resolution as soon as possible. Your satisfaction is important to us, and we truly appreciate your patience.
Please expect an update from us shortly.
Best regards,
The Immudi Team
Happy little experience
Easy filling out and easy to read and good knowledge
22 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Michael,
We appreciate your feedback! It’s great to hear that you found the process easy and the information clear and valuable. If there’s anything we can do to enhance your experience further, feel free to let us know.
Best regards,
The Immudi Team
It was easy and straightforward
It was easy and straightforward. I will know when I get my weight loss month plan if I am totally happy.
17 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Heather,
We appreciate you taking the time to share your experience with Immudi! We’re glad to hear that getting started was easy and straightforward for you. We hope that your weight loss month plan meets your expectations and helps you achieve your goals.
If you have any questions or need any assistance along the way, feel free to reach out. We’re here to support you!
Best regards,
The Immudi Team
I like the printables idea
I like the printables idea. Looking forward to seeing what the plan involves.
16 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi KP,
Thank you for sharing your thoughts! We’re glad you like the idea of printables and are excited for you to explore the plan. We designed them to make your journey even easier and more enjoyable.
If you have any questions or need assistance, feel free to reach out. We’re here to support you every step of the way!
Best regards,
The Immudi Team
Like what I see but am uncertain
15 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Susan,
Thank you for taking the time to share your thoughts. We understand that starting something new can come with uncertainty, and we’re here to help. If you have any questions or need more clarity about the program, feel free to reach out.
We’re confident that once you dive into the plan, you’ll find it beneficial for your journey!
Best regards,
The Immudi Team
I could read sincerity thru your…
I could read sincerity thru your marketing materials
14 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Janet,
We truly appreciate your feedback! Our goal is to provide a transparent and trustworthy program that genuinely helps people, so it’s wonderful to hear that you could sense sincerity through our materials.
If you ever have questions or need support, we’re always here for you!
Best regards,
The Immudi Team
How would I know yet
How would I know yet. I haven't even received the package
13 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi KM,
Thank you for your patience! We understand that you’re eager to get started, and your program should be sent to your email. If you need any assistance in the meantime or have any questions once you receive it, don’t hesitate to reach out.
We look forward to hearing about your experience!
Best regards,
The Immudi Team
Excited
So far, I am excited about the clarity of the program and the information i have received to get started.
10 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Tina,
We’re thrilled to hear that you’re excited about the clarity of the program and the information provided! Our goal is to make your journey as smooth and effective as possible.
If you ever need support or have any questions along the way, we’re always here to help. Wishing you great success!
Best regards,
The Immudi Team
Easy to follow
11 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Jodie,
We’re so happy to hear that you find the program easy to follow! Simplicity and effectiveness are at the core of what we do, and we’re excited to support you on this journey.
If you ever need assistance or have any questions, feel free to reach out. We’re always here to help!
Best regards,
The Immudi Team
Resposta da Immudi
Hi Germaine,
We’re glad to hear that you find Immudi simple and easy to follow! Our goal is to make your health journey as smooth as possible. If you ever have any questions or need guidance, feel free to reach out—we’re here to help!
Best,
The Immudi Team
Easy straight forward
8 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Lisa,
Thank you for sharing your thoughts! We’re happy to hear that you found the sign-up process easy and straightforward. If you have any questions as you get started, don’t hesitate to reach out—we’d love to support you on your journey.
Best,
The Immudi Team
HAVE NOT STARTED PLAN YET SO NO REVIEW…
HAVE NOT STARTED PLAN YET SO NO REVIEW AS OF YET
6 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Charlene,
We appreciate you checking in! Whenever you’re ready to start your plan, we’re here to support you every step of the way. If you have any questions before getting started, feel free to ask!
Best,
The Immudi Team
Love this app!
Love this app!
I just started this program and I am absolutely loving it! I love each recipe I have tried and it makes it so easy to know what and what not to eat!
4 de março de 2025
Opinião espontânea
Resposta da Immudi
Hi Kathy,
We’re thrilled to hear that you’re enjoying the program and the recipes! Making healthy eating easy and enjoyable is exactly what we strive for. If you ever have questions or need more meal ideas, we’re happy to help!
Wishing you success on your journey!
Best,
The Immudi Team
Speedy and user friendly.
25 de fevereiro de 2025
Opinião espontânea
Resposta da Immudi
Hi Margot,
Thank you for your kind words! We’re glad to hear that you find the Immudi plan speedy and user-friendly. Making healthy choices should be easy and enjoyable, and we’re happy to be part of your journey.
If you ever have questions or need any assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
The Immudi Team
End of membership not completed, Charged again
I requested to end my membership a year ago, and now a year later they charged my credit card $77.99. Customer service told me that I am supposed to let them know two days in advance before they charge my account to cancel my membership. I did not make that request because I already cancelled it a year ago! They are a rip off. I do not recommend this company.
19 de fevereiro de 2025
Opinião espontânea
Resposta da Immudi
Hi Dara,
Thank you for reaching out. We understand how frustrating this situation must be. Our subscription policy ensures continued access unless a cancellation request is confirmed prior to the renewal date. We’d be happy to review your account details and assist you in resolving this matter.
Please email us at hello@immudi.com with the details of your cancellation request from last year, and we will investigate this further. Our goal is to provide a smooth experience, and we appreciate the opportunity to assist you.
Looking forward to your email.
Best regards,
The Immudi Team
Resposta da Immudi
Hi Jose,
At Immudi, we are committed to helping our users achieve their health and weight loss goals with structured guidance and science-backed methods.
If you have encountered any issues or concerns, we would love the opportunity to address them. Please reach out to us at hello@immudi.com, and we’ll be happy to assist you in any way we can. We assure you that we are a legitimate service dedicated to supporting our users on their wellness journey.
Looking forward to hearing from you,
The Immudi Team
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