I don't know what but this company is flakely. I have tried to follow there complicated cancellation process but to no avail they keep billing. If you want to give them $35.00 continually for nothing... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Immudi app has a cool concept: personalize your food journey based on inflammation reduction. The onboarding was smooth, but I think it assumes a bit too much knowledge or time from the user. If... Ver mais
A empresa respondeu
I downloaded Immudi on a whim after seeing an ad during a late-night scroll. I didn’t expect much, but within two weeks, my joint pain decreased noticeably and I was sleeping deeper than I had in ye... Ver mais
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After 60 days with Immudi, my inflammatory markers dropped significantly at my last check-up. My doctor actually asked me what I’d changed. It’s surreal. I followed the app’s recommendations closely... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re all about connecting people with similar wellness challenges. Our goal is to simplify the process and help individuals achieve their wellness goals with our expert guidance, personalized meal choices, and innovative use of an AI chef that generates recipes tailored to the unique dietary needs of each user. Immudi will help you feel healthier, happier, and more confident in your body, with our plan guiding you every step along the way. AI-based weight loss plans and tracker, custom food choices, user-friendly activity log, and educational content will help you learn more about your body and health, avoid mistakes, stay accountable, and achieve your goals faster.
Informações de contacto
Estados Unidos da América
- www.immudi.com
3,6
Aceitável
510 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Rip-off!!
Apparently, even though you tell them after you view the $9.99 plan and state within 7 days you do not want Immudi, they automatically enroll you in the $35.99 plan. Watch out!!!!!
26 de julho de 2024
Opinião espontânea
Resposta da Immudi
We sincerely apologize for the confusion and frustration you've experienced with the billing process. It is not our intention to cause any inconvenience. We would like to look into this matter further to understand what went wrong and ensure it’s resolved.
Please email us at hello@immudi.com with your account details so we can investigate and correct any issues with your subscription. Thank you for bringing this to our attention.
Best wishes,
Immudi Reputation Team
The app is hard to navigate
The app is hard to navigate. The first day I was taken to simple exercises but now I get a huge menu of physical activity. Can you help?
25 de julho de 2024
Opinião espontânea
Resposta da Immudi
We’re sorry to hear that you’re finding the app difficult to navigate. We understand that a smooth and intuitive user experience is important. We’d like to assist you in getting the most out of the app and help you with any navigation issues you’re facing.
Please email us at hello@immudi.com with more details about the problems you’re encountering, and our support team will be happy to guide you through the app’s features and address any concerns you have.
Best wishes,
Immudi Reputation Team
Signed up for trial program and then…
Signed up for trial program and then realized I wouldnt follow it, so dont know if it works or not. Family medical crisis in November and December '23.. tried a few times to cancel on line. I dont have a microsoft account. am being billed $59.98/ month. Please help--at least cance or I will block my credit card.
24 de julho de 2024
Opinião espontânea
Resposta da Immudi
We deeply regret to hear about the issues you’ve faced, especially during such a challenging time. It’s important to us that we address your concerns promptly. We apologize for any inconvenience you’ve experienced with the cancellation process.
Please email us at hello@immudi.com with your account details, and we will make sure to assist you with the cancellation and resolve any billing issues as quickly as possible. Your satisfaction is our priority, and we want to ensure this situation is handled appropriately.
Best wishes,
Immudi Reputation Team
Stop harassing people.
You scam people and then use harassment tactics to get bad reviews taken down.
No one should take this scam seriously and hopefully people read reviews first.
Do not use this product.
21 de julho de 2024
Opinião espontânea
Resposta da Immudi
We’re truly sorry to hear about your experience and understand your frustration. We take such concerns very seriously, and it's disheartening to learn that you feel this way. Our goal is to provide a positive and transparent service, and it seems we missed the mark in your case.
Please email us directly at hello@immudi.com with your details so we can thoroughly investigate what happened and work towards a resolution. Your feedback is invaluable in helping us improve.
Best wishes,
Immudi Reputation Team
Easy to maintain and provides…
Easy to maintain and provides incredible insight to adjust as needed. Great app!!
18 de julho de 2024
Opinião espontânea
Resposta da Immudi
Thank you for your positive feedback! We’re delighted to hear that you find Immudi easy to maintain and that it provides valuable insights. If you have any suggestions or need further support, please don’t hesitate to reach out. We’re here to help!
Best wishes,
Immudi Reputation Team
Don’t waste your money!
Beware! They promise to give you a plan for any diet you may follow. I am vegan and they said they have a vegan plan.
After three emails, they sent me a menu with none of the recipes. The app did not have the vegan plan at all.
Complete waste of money!
17 de julho de 2024
Opinião espontânea
Resposta da Immudi
We deeply apologize for the inconvenience you've faced regarding the vegan plan. We understand how important it is to receive a plan that aligns with your dietary needs, and it's clear we fell short in this instance.
This is not the experience we intend to provide, and we want to make it right. Please reach out to us at hello@immudi.com with the details of your situation. We’ll look into this issue immediately and ensure that you receive the appropriate support and resources you were promised.
Best wishes,
Immudi Reputation Team
Buyer beware
Buyer beware. I wonder how many of these reviews are real. This is really a scam save your money.
Be careful folks. Now that I realize they have been taking my money without authorization - lets see how honest they are to stop what they call a subscription.
14 de maio de 2024
Opinião espontânea
Resposta da Immudi
We’re sorry to hear that you’ve experienced issues with unauthorized charges. This is certainly not the experience we want for our customers. We understand how concerning this must be and want to address this situation promptly.
Please email us at hello@immudi.com with your account details so we can investigate and correct any issues. We appreciate your patience and want to ensure that your concerns are resolved as quickly as possible.
Best wishes,
Immudi Reputation Team
I left a 1 star (wish it was 0 star)…
I left a 1 star (wish it was 0 star) review due to them charging me when I had cancelled which is obviously something that happens a lot….and over the past year they have literally tried to get my review taken down at least 4 different times. They have terrible customer service and will NOT help you… it took me writing a negative review just to get my money back when I had literal proof I had already cancelled but they wouldn’t refund until I left a review on here…. Now… instead of them asking me to prove my review is legit which I’ve had to do 3 times now …. This time they reported it as some kind harmful or illegal content haha WHAT?! They are desperate to scam people apparently so much so that when we express that they were taking our money without permission or after cancellation …. They don’t like it!
16 de julho de 2024
Opinião espontânea
Resposta da Immudi
We sincerely apologize for the difficulties you’ve faced, especially regarding the cancellation and subsequent charges. It’s clear that we did not meet your expectations, and we regret the frustration this has caused you. We’re committed to improving our customer service and ensuring that such issues are addressed effectively.
Please contact us at hello@immudi.com with the specifics of your case. We will review it thoroughly and work to provide you with a satisfactory resolution. Your feedback is crucial in helping us improve, and we appreciate your patience as we resolve this matter.
Best wishes,
Immudi Reputation Team
Great App
I have enjoyed this app. I tried the week sample first and choose to continue the program. I love the educational information on inflammation and how it is related to food. I also enjoyed the AI recipe maker. What a cool addition.
8 de julho de 2024
Opinião espontânea
Resposta da Immudi
We’re glad to hear that you enjoyed the week sample and decided to continue with Immudi! It’s great to know you’re finding the educational information on inflammation and the AI recipe maker helpful. Your feedback is much appreciated, and we’re excited to support your journey with us!
Best wishes,
Immudi Reputation Team
I’ve only been using your system a few…
I’ve only been using your system a few days, but can feel the difference already. I don’t know if it’s the food choices or the simple exercises, but I feel better already.
16 de julho de 2024
Opinião espontânea
Resposta da Immudi
Thank you for sharing your experience! We’re thrilled to hear that you’re already feeling a difference after just a few days. Whether it’s the food choices or the simple exercises, we’re glad you’re noticing positive changes. Keep it up, and let us know if you need any support along the way!
Best wishes,
Immudi Reputation Team
I feel motivated
I feel as though losing weight, feeling healthier and stronger is achievable with Immudi … it seems manageable and doable and I’m happy so far 😊 Reasonably priced for the first 12 weeks.
16 de julho de 2024
Opinião espontânea
Resposta da Immudi
We’re delighted to hear that you find Immudi achievable and manageable for your goals! It’s wonderful to know you’re feeling healthier and stronger. We appreciate your feedback on the pricing and are here to support you throughout your 12-week journey and beyond.
Best wishes,
Immudi Reputation Team
Not for me, but have a refund!
Whilst this was not for me, and they originally refused to give me a refund, after explaining my issues with the app, the food (being a diabetic) and various other things, Immudi are giving me a full refund - definitely NOT a disreputable company.
14 de julho de 2024
Opinião espontânea
Resposta da Immudi
We're truly sorry to hear about your experience and understand how frustrating this situation must be, especially given your circumstances. Our goal is to provide valuable and effective solutions, and it seems we missed the mark in your case. We sincerely apologize for any inconvenience caused.
To make things right, please email us at hello@immudi.com with your details so we can thoroughly investigate the issue and work towards a satisfactory resolution for you. Your feedback is important to us, and we want to ensure that we address your concerns appropriately.
Best wishes,
Immudi Reputation Team
It's a No Diet, Diet!!
So far, so good. I haven't been on it that long, but it seems very manageable and not really like a diet at all!
10 de julho de 2024
Opinião espontânea
Resposta da Immudi
Thank you for your review! We’re glad to hear that your experience with Immudi Plan has been positive so far. It's great to know that you find it manageable and not overly restrictive. We're here to support you as you continue on your journey, and if you have any questions or need assistance, feel free to reach out!
Best wishes,
Immudi Reputation Team
Bad App
Immudi offers some good recipes plans. The app is pretty useless. I prefer tracing on My Fitness Pal or a journal. Certainly not worth cost of plan
12 de julho de 2024
Opinião espontânea
Resposta da Immudi
We're sorry to hear that you found the app to be less useful than expected and that it didn’t meet your needs. We appreciate your feedback and would like to understand more about your experience.
Please reach out to us at hello@immudi.com so we can discuss your concerns in detail and explore possible solutions. We value your input and are committed to improving our service based on your suggestions.
Best wishes,
Immudi Reputation Team
Good recipes
Lots of resources available outside the app as well.
12 de julho de 2024
Opinião espontânea
Resposta da Immudi
We’re thrilled to hear that you’re finding the additional resources outside the app helpful! At Immudi Plan, we strive to provide comprehensive support and valuable information to enhance your wellness journey. Thank you for your feedback, and if you have any more questions or need further resources, we’re here to assist you.
Best wishes,
Immudi Reputation Team
Don’t waste your money, it doesn’t give the information upfront
Doesn’t give the information upfront, you have to wait and each day they give you a little more. Three recipes and one requires cassava flour which is not sold anywhere near me! There is an AI recipe generator but everything I enter comes up “not recommended”, but doesn’t give alternatives. I knew I would hate it after the first day due to lack of information, asked for a refund and they denied it saying I had access to all the digital content, which I only had one day and three lame recipes!! So, I’ve had it for several weeks and I’ve tried to make use of it…still only three recipes, still lacks information and maybe if this was ALL I had to do it might work. But I have a full time job and a busy life outside of work. This is extremely time consuming, frustrating to say the least and frankly nothing new! I ordered cookbooks for anti inflammatory recipes and wished I had done that in the first place! DON’T WASTE YOUR MONEY!!!
12 de julho de 2024
Opinião espontânea
Resposta da Immudi
We apologize for the frustration you've experienced with our service. We understand how disappointing it can be when things don’t go as planned, especially when you’re looking for something to fit into your busy life. It’s important to us that our customers have a positive experience, and it seems we didn’t deliver in your case.
Please contact us at hello@immudi.com with your details so we can review your situation and work towards a resolution. Your feedback is crucial for us to improve, and we want to ensure you are heard and assisted appropriately.
Best wishes,
Immudi Reputation Team
Resposta da Immudi
You’re very welcome! We’re glad that the information provided by Immudi Plan has been useful to you. If you have any further questions or need additional support, don’t hesitate to contact us. We’re here to help you every step of the way!
Best wishes,
Immudi Reputation Team
Please be aware …
Please be aware that if you sign up for a 45 day trial with this company, that there are subsequent recurring payments.
I really wish companies would not do this. Please ASK your customers if they wish to continue their subscription with you instead of applying automatic payments. I find this practice of doing business very underhanded.
26 de junho de 2024
Opinião espontânea
Resposta da Immudi
We apologize for any frustration caused by the recurring payments. Your feedback is valuable, and we are committed to improving our service. Please email us at hello@immudi.com with your details so we can investigate and address your concerns.
Best regards,
Immudi Reputation Team
Scam alert
Scam alert. I tried to cancel the subscription as I was suspecting that its not a worthy product. They took forever to get back to me and they said they would not refund my initial pending charge, even though I tried to cancel before it had not even gone through. Run a mile from this product. poor customer service.
2 de julho de 2024
Opinião espontânea
Resposta da Immudi
We're very sorry to hear about your experience with canceling your subscription and the delay in our response. We take your concerns seriously and want to resolve this issue promptly. Please contact us at hello@immudi.com with your account information so we can investigate and provide a resolution.
Best regards,
Immudi Reputation Team
Resposta da Immudi
Thank you for sharing your positive experience with Immudi! We're delighted to hear that you're well pleased with your interactions. Our team is committed to providing excellent support and resources to help you on your wellness journey. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Immudi Reputation Team
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