Ardie was wonderul and understood my issue and resolved it. Also Ardie had great customer service and is a value asset to your company. I’m addicted to your graphic tees and basic tees as well. Most p... Ver mais
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Leia as opiniões dos outros
Canada Post seemed to have lost my items. Reached out to support for intotheam and they resent the whole order with notes to deliver to person so not lost again.
Great shirts that fit perfectly! I have ordered multiple times and enjoyed them so much I decided to join their membership program. Whenever I have concerns, I am able to reach out via chat to Ardie,... Ver mais
Went into support with a super frustrating situation. Order was marked delivered by Ontrac with zero proof of delivery. Mind you I was there within minutes to check around and even asked my neighbors... Ver mais
Informações sobre a empresa
Escrito pela empresa
INTO THE AM is a men’s apparel brand that champions creativity and self-expression. We design high-quality, comfortable clothing for the modern man who pursues his passions day and night. Since 2012, our mission has been to empower men to express themselves with stylish, durable apparel at accessible price points, ensuring you feel confident and inspired wherever your journey takes you.
Informações de contacto
240 S Loara St, 92802, Anaheim, Estados Unidos da América
- +1 888 438 5443
- support@intotheam.com
- www.intotheam.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ardie was very helpful.
One of my favorite brands, I buy most of my t-shirts there!
One of my favorite brands, I buy most of my t-shirts there! They have really cool style, and the fabric quality is great! Since I live in Switzerland, I have to pay additional taxes, but it's worth it!
Ardie was very helpful and handled my…
Ardie was very helpful and handled my problem quick.
Amazing shirts with perfect fit
Their basic shirts comprise nearly my entire wardrobe. They fit amazingly well and incredibly comfortable. Highly recommend!
Satisfied despite issues.
I placed an order and paid for expedited shipping because of an upcoming vacation. The items did not arrive in time, but Into The AM quickly provided a refund for the amount of expedited shipping. I am grateful
for their quick action.
Anthony went above and beyond on…
Anthony went above and beyond on resolving my issue! Thankyou for outstanding service! High 5!!!
Great customer service from Ardie
Great customer service from Ardie
I shop with INTO THE AM regularly and recently needed help tracking an order. Ardie handled it quickly and professionally, got me the status right away with no runaround. It's rare to get support this responsive. Between the quality of the clothing and service like this, they've earned a repeat customer. Highly recommend.
⭐⭐⭐⭐⭐
Quick response, and polite too!
After emailing about a return on an order, I was pleasantly surprised not only at how quickly Joan responded, but also with such politeness. Such a refreshing change in my world of grumpy tech people!
Well I ordered the same shirts twice…
Well I ordered the same shirts twice and realized a little later. Contacted AI Sam and he canceled the order and I reordered. I have graphic tees, basic tees, button ups, all day pants and boxers. I love them all!! Great fit and comfortable!! Recommend trying. I think you will like them! Become a member it will pay off!!
Sam fixed my issue easily and perfect
Sam fixed my issue easily and perfect
Customer service excellence
Ardie helped resolve an issue that was totally my own fault. But he sorted through it and got everything straightened out. He did it quick too! Excellent customer service.
Awesome shirts awesome customer…
Awesome shirts awesome customer service. Ardie helped me out and even though my past order was beyond the return date he still gave me store credit.
Terrible quality/international returns are a nightmare
I bought a pack of 3 white men's shirts for my husband. The shirts were a very thin material and see-thru. My husband is not particularly dark skinned and I could see his nipples through the shirt. I am from Canada and I strongly discourage you from buying from them! The return process was an absolute nightmare. They do not provide return labels which means I needed to ship it back at my own expense and pay for customs again. Customer service was rude and not at all helpful. I am a pretty easygoing person and I did read that I would be responsible for returns, however they forget to mention all the extra fees that they charge for returns on top of you footing the shipping! After spending close to 200$, I will only be getting close to 50$ back. Huge disappointment!
Was charged shipping on tee club, fixed quickly
Was charged shipping on tee club, it was fixed as soon as I made contact and brought it up! Better result than I expected.
Great Customer Service
Great, customer service, responded quickly and took care of my questions/needs.
Great company and fantastic T-shirt…
Great company and fantastic T-shirt designs. Have used them multiple times now and the free shipping to the UK on top of the regular discounts / sales is fantastic. Staff have been friendly and quick to respond to email queries.
I just received three t/shirts I…
I just received three t/shirts I ordered here in Australia. I want to be as honest as I can be. The quality is very low. The t/shirts were made in Haiti and with US print. I feel cheated from their website. Please write an honest so customer’s are not misled. I’ve unsubscribed and also deleted all correspondence. The worst quality t/shirt I ever bought while in Australia
Probably bought 50 of their t-shirts
They are my favorite clothing company by far. I wear their t-shirts 99% of the time. I love getting new ones in the mail and watch for new styles and sales.
Great brand and customer service
Really love this brand, recently made an order however they had just sold out of the shirt I wanted. Their customer service agent Ardie was super proactive in reaching out with options to resolve the order and was able to fix it very quickly.
Ardie was very attentive to my concerns…
Ardie was very attentive to my concerns and help fix a I mistake made while placing my order. Ardie contacted the warehouse department to intercept my incorrect order and cancelled it in time. I was able to place a new order and become an AM member thanks to Ardie
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