En tant qu'artiste nous avons eu de bonnes années avec Jamendo mais depuis quelques années les paiements sont fait dans des délais aléatoires... et maintenant j'attends un paiment depuis presque un an... Ver mais
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Leia as opiniões dos outros
There has been such a decrease in royalties and payments quality. For example: as a netlabel, one of our artists is waiting since May 2025 for a payment, which stays forever in pending state. Wh... Ver mais
Bin seit 14 Jahren bei JAMENDO mit ca. 10 Millionen Streams und über 500 Tsd. Downloads. Leider werden seit einem Jahr keine Umsätze mehr ausbezahlt. Regelmäßige Anfragen zum Zahlungsstatus werden imm... Ver mais
We have been using Jamendo services in our store since 2023. We make shopping more enjoyable for our customers with background music. Jamendo offers thousands of songs divided by musical style. A year... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Listen and download over 700,000 exceptional tracks from over 45,000 independent artists across the globe. Whatever your musical tastes, you'll discover exciting new music at Jamendo. All content is Creative Commons licensed.
Informações de contacto
Luxemburgo
- www.jamendo.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jamendo still is an wonderful…
Jamendo still is an wonderful experience in support and publishing sound on the internet. Got a very fast and professional help with my login-data and now my account is up-to-date within a few hours.
Cheating on the author's share.
I've been working with the company since 2015. Everything used to be fine, I even wrote a good review of it a few years ago, but starting this spring Jamendo started to cheat with payments. They are evasive and don't give full answers through the support. I have been waiting for a response to one of my requests for 3 months now. Every time they ask you to wait a little longer and it drags on forever.
Toujours professionnel et réactif
Toujours professionnel et réactif. Je suis sur Jamendo depuis 10 ans environ. Aucun souci. Merci à vous. Et que vive la musique.
If all customer care was like that, world would be better
They are so kind even a music rejection doesn't makes you care about it. They are quick and fast answering any doubt, they are educated, website works perfectly, user experience is magnificent. Highly recommended.
Everything's great
Everything's great! I am collaborating as an author with Jamendo.
Great tunes and great support.
Really great!
Really fast email reply, and helpful!! What an incredible customer service
Jamendo offers not only a great selection of music but also exceptional customer support. Their team is quick to respond and highly effective in resolving issues, ensuring a smooth and satisfying user
Excellent Support and Problem Resolution
I recently had an issue with downloading tracks from Jamendo, and I was impressed by the quick and efficient support I received. The team, especially Kathie, Martin, and Arimbi, was very responsive and provided detailed instructions that resolved my issue completely.
Their dedication to ensuring customer satisfaction and their prompt communication made a significant difference. I highly recommend Jamendo for their outstanding support and commitment to helping their users.
Thank you for the excellent service!
Je compte sérieusement les emmener en justice.
Très déçus! Je suis l'artiste Timesequencers, J'ai téléverser en 2007 sur le site Jamendo 6 albums de 13 musiques chaque albums. Se sont mes compositions. Il y a eu 36 000 téléchargement de mes musiques. 2 commentaires seulement, J'ai récupérer 0$. Perte de travail énorme. J'ai perdu accès a mon compte d'artiste. Je leur est écris plusieurs fois dans leurs drôle de boite de courriel sur plusieurs année a ce sujet sans aucun retour. Comment leurs faire confiance? En plus selon les avis je ne suis pas le seule a faire des plainte de ce genre. Il ne réponde qu'au avis positive, les avis négative sont omis de leur commentaire. Je compte sérieusement les emmener en justice. Vont t'il me répondre et m'aider un jour?

Resposta da Jamendo
Great Selection, Great Support
Pretty great selection of music and a very fast support team in case of any issues (which were largely due to very rare UI errors).
Realy good support ! and the service himself is really top
For the service:
Great music and numerous playlists. We have been using it for several years with only a few bugs in the web radio playlists. There are plenty of playlists suitable for everyone.
For the support:
Quick and clear responses.
Great selections and great customer…
Great selections and great customer service!
Best Support!
"I received a prompt response and a…
"I received a prompt response and a resolution of the issue."
Great customers support
Refund experience
After market research I decided for Jamendo's products. Due to the bug I unfortunatelly wasn't able to log in the account to use their product and that got me decited to ask for a refund.
Even though Jamendo doesn't offer refunds the team, after some discussion, decided to make an exception.
Very fast customer support.
Great support team!
Quick reply from their support team! Solved my query right away.
A Experiência Trustpilot
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