Terrible customer service over a £4.99 refund I rarely leave negative reviews, but the service from Jigsaw24 has been incredibly frustrating. My order was supposed to be delivered ne... Ver mais
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Leia as opiniões dos outros
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Ver mais
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Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Ver mais
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I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Informações de contacto
The Old Mill, High Church Street, NG7 7JA, Nottingham, Reino Unido
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
4,0
Bom
549 opiniões
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Resposta da Jigsaw24
Glad to hear everything went well. We appreciate the feedback!
Amazing deal on refurbished MacBook
I bought a refurbished MacBook which looks like new and arrived the next working day. So far so good!
7 de setembro de 2025
Resposta da Jigsaw24
Thrilled to hear your MacBook arrived quickly – enjoy your amazing deal!
very efficient arrived promptly quicker…
very efficient arrived promptly quicker than apple could deliver
2 de setembro de 2025
Resposta da Jigsaw24
Thanks Stephen! Glad we could get your order to you quickly.
Always 5 stars… I’ve been using Jigsaw…
Always 5 stars… I’ve been using Jigsaw for many years and will continue to. Always good pricing, great service and no issues…
17 de agosto de 2025
Resposta da Jigsaw24
We’re so glad to hear that. Thanks for the continued support!
Always great
Always great, fast delivery. excellent advise and customer service. been using Jigsaw24 for over 10years
8 de agosto de 2025
Resposta da Jigsaw24
Amazing to hear! Thanks for sticking with us for over 10 years.
Resposta da Jigsaw24
Thanks, Anele! We're pleased to hear you were satisfied with our services.
Good Service
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to install our new machine had recommended Jigsaw24. He had in the past done some work on our old Mac and we were happy to go with his suggestion.
24 de julho de 2025
Resposta da Jigsaw24
Thanks for your review Dorothy – we're thrilled to hear your computer arrived earlier than expected and that our service lived up to the recommendation. Enjoy your new machine!
Great products in stock as usual
Great products in stock as usual, but you need to change your delivery service as DPD are completely useless!
10 de junho de 2025
Resposta da Jigsaw24
Thanks for the great feedback on our products! We appreciate you flagging the delivery service and will look into how we can improve the experience.
Always a great service and have used…
Always a great service and have used Jigsaw for about 40 years, Ed who dealt with my enquiry gave great support.
19 de junho de 2025
Resposta da Jigsaw24
Thanks for sticking with us all these years, Ed will be thrilled to hear this!
Resposta da Jigsaw24
Thanks Richard, glad we could deliver a good service!
Superfast delivery and great price!
Superfast delivery and great price!
Just a perfect example of fantastic customer service!
12 de junho de 2025
Resposta da Jigsaw24
Glad we could deliver an excellent service to you!
Resposta da Jigsaw24
Thanks for the review, glad we could be of service!
Don't bother. Might as well go to Amazon
I'll just share the interaction...
*Join chat on the site*
Hi, I am trying to help a customer with External storage options for an iMac M1 and I am no apple expert, will USB-C drives work? He wants large capacity (6TB and over) is that an option??
*Response*
-You have been transferred to: Jamie Barratt.-
-You have been transferred to: Craig Thompson.-
-You have been transferred to: Jamie Barratt.-
"I am afraid I would not be able to advise you here as I am not sure on the answer sadly.
We are part of the Customer Support/Logistics Team and do not have the expertise to best advise you. However our sales teams do. If you can provide the below details I will happily ask them to help advise here."
Makes sense that your team on live chat can't help with sales opportunities eh
19 de maio de 2025
Opinião espontânea
Resposta da Jigsaw24
Hello, we’re sorry to hear about your experience with our live chat. This is not the level of service we aim to provide, and our customer support team has reviewed our internal processes to make sure we improve moving forward. We are currently exploring better ways to streamline the handover to our sales team without disrupting the live chat experience. We understand how frustrating this must have been and truly appreciate your feedback. We hope to have the chance to serve you better in the future.
Brilliant fast service and very simple…
Brilliant fast service and very simple payment system
9 de maio de 2025
Resposta da Jigsaw24
Glad we could deliver a brilliant service!
Good people to deal with
Really helpful staff, knowledgable and always responsive. I wouldn’t go anywhere else.
25 de abril de 2025
Resposta da Jigsaw24
Thanks for the great feedback, glad we could help!
well packaged and speedy delivery
Excellent! I ordered the Mac mini M4 expecting a long processing wait as the price was so competitive, but just 2 or 3 days it arrived in an almost bomb proof recyclable box. This is the first time I have used this company but I am sure it won't be the last.
12 de abril de 2025
Resposta da Jigsaw24
Thanks for the great review Nathan! We're glad we could deliver quickly and exceed your expectations.
Quick efficient service
Quick efficient service. Arrived promptly. Well packaged.
28 de março de 2025
Resposta da Jigsaw24
Glad we could be of service!
Problems renewing Pro Tools subscription
An unusual and unknown anomaly of the Avid Pro Tools registration renewal process was dealt with professionally and efficiently, with good communications throughout.
28 de março de 2025
Resposta da Jigsaw24
Thank you, your feedback is greatly appreciated! We're glad we could help you efficiently.
Resposta da Jigsaw24
Thanks Peter! We're glad to hear you had a smooth experience.
Resposta da Jigsaw24
Thanks for your feedback! Happy to hear you had a hassle-free experience.
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