Excellent customer service. Helen was phenomenal and made everything so easy. We had made an error our side with builders timings and not realised a product lead time. Helen resolved everything, found... Ver mais
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Leia as opiniões dos outros
Ordered 40 coping stones, 4 weeks later still no sign of delivery. Not once has anyone from JJ roofing contacted to confirm any details of order or delivery. I have called 5 times. Initially told w... Ver mais
A empresa respondeu
I had a sales person called Zakari Ainger and he was so helpful and patient. it took me two hours to make my mind up and he patiently politely guided me through the process. I just wanted to get it ri... Ver mais
A empresa respondeu
Thank you Jamie F, a great experience from start to finish. Having never ordered Cabrio Velux before Jamie was really helpful sending images, install video links etc Kept up to date with delivery tra... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JJ Roofing Supplies
Escrito pela empresa
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Escrito pela empresa
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Informações de contacto
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Reino Unido
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4,3
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great communication fast delivery and…
Great communication fast delivery and very informative and very helpful good products
10 de agosto de 2025
Resposta da JJ Roofing Supplies
Dear Paul,
Thank you for taking the time to review us and for your lovely words!
We are delighted to read of your positive experience, and we look forward to serving you again in the future!
Brilliant company
Excellent telephone help from very experienced staff. Ordered 170mm pepperpots - great price on line. Very prompt delivery by a courteous helpful driver. Best company I've dealt with in a long time & would definitely use them again. Passed on their details to my roofer!
20 de agosto de 2025
Resposta da JJ Roofing Supplies
Dear Steve,
Thank you very much for your lovely words!
We are delighted to read of your positive experience, and we look forward to serving you again in the future!
Resposta da JJ Roofing Supplies
Dear John,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Delivered on time for a roofing repair
Delivered on time for a roofing repair
Whist a scaffold was still in place from a solar install
2 de agosto de 2025
Resposta da JJ Roofing Supplies
Dear Gillian,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Great experience
Great experience. Have used JJ roofing a number of times now and they have always been efficient and helpful. Dean - Kooka Develoments Ltd.
1 de agosto de 2025
Resposta da JJ Roofing Supplies
Dear Dean
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Great delivery and fast
Great delivery and fast. Wasn’t impressed with the product though.
13 de agosto de 2025
Resposta da JJ Roofing Supplies
Dear Mr Thomson,
Thank you for your review!
We'd love to hear more about the product, and we would appreciate if you contacted us directly on customerservices@jjroofing.co.uk to investigate this further.
We also look forward to serving you again in the future.
Had to fight for a refund
Ordered items for a chimney.
Never were delivered in the time frame stated. I had scaffolding up and needed it and was told I would receive the order on time.
Paid via bank transfer.
It took 3 weeks from payment and a lot of phone calls to get a refund.
Their sales person who sold me the items was plain rude to myself and my elderly client who had paid from her account for the items. He never put the return request through, I had to call to get this done after their 10 working day terms!
Seriously not good.
12 de agosto de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Mr Foster,
Thank you for modifying your original review.
We appreciate your experience has been frustrating, and we are working hard to take all learning opportunities.
We hope to serve you again more successfully in the future.
Excellent all round
Quick and efficient when I enquired about delivery times. Delivery team also excellent.
5 de julho de 2025
Resposta da JJ Roofing Supplies
Dear Joan,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Delivery of your velux roof lite
Delivery of your velux roof lite said 2 to 4 working days est. before I put my order in . Once ordered I get an email saying 10 working days at the earliest.
NOT A VERY GOOD ESTIMATE!!!!!!
To me that is poor service .
I have now got to fit the bathroom before the window!
3 de agosto de 2025
Resposta da JJ Roofing Supplies
Dear Mr Szydlowski,
Thank you for taking the time to leave this feedback.
As stated both on the website and on any order confirmation, sadly all delivery dates are estimates, as we cannot guarantee any delivery.
We apologise for the inconvenience.
Sorted a number of issues out for me
3 de julho de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Mr Pollard,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
zakari is professional and courteous
zakari is professional and courteous
22 de julho de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Mr Birne,
Thank you for taking the time to review us!
We are delighted to read your experience was positive and that Zak was supportive and helpful! We look forward to serving you in the future!
Resposta da JJ Roofing Supplies
Dear Mr Clarke,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
Took payment
Took payment, cancelled my order. Harassed me to review afterwards with multiple emails
14 de julho de 2025
Resposta da JJ Roofing Supplies
Dear Mr Campbell,
Thank you for your feedback!
As expressed by our Order Processing Team, in this instance the tiles were unavailable company-wide, and we could not order a full pallet of a non-stocked product. We offered alternatives, and agreed with you to a refund when no alternative was satisfactory.
If you wish to revisit the matter please do not hesitate to contact us.
Great friendly customer service
Great friendly customer service, prompt replies and quick delivery. There was a delay but that was a courier issue not JJ roofing and Dale was extremely helpful throughout to get the delivery sorted,
28 de julho de 2025
Resposta da JJ Roofing Supplies
Dear Rachael,
Thank you for taking the time to review us!
We are delighted to read your experience was positive and Dale was as usual a superstar! We truly hope to serve you again in the future.
Very helpful staff order arrived prompt…
Very helpful staff order arrived prompt hassle free order 👍
26 de julho de 2025
Resposta da JJ Roofing Supplies
Dear John,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
Resposta da JJ Roofing Supplies
Dear Beverley,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
Brilliant customer service
Cystomer service is excellent ordered coping stones lady called carlotta was dealing with my problem 2 of the stones were badly chipped carlotta was very helpfull even delivered free of charge to my home carnt thank her enougth would buy from this company again brilliant company thankyou carlotta and rest of team
18 de julho de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Mr Holland,
Thank you for taking the time to leave us such a lovely review!
I am happy to have helped and hope to serve you again in the future.
Resposta da JJ Roofing Supplies
Dear Tony,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
Jamie at JJ Roofing has been incredible…
Jamie at JJ Roofing has been incredible from the first moment I spoke with him. He could not have done more to help and make me feel valued. A very polite and considerate guy who was incredibly patient, and nothing was too much work. I would definitely use JJ Roofing again.
22 de julho de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear John,
Thank you for taking the time to review us!
We are delighted to read your experience was positive and Jamie was supportive, and we look forward to serving you in the future!
helpful team
14 de julho de 2025
Resposta da JJ Roofing Supplies
Dear Anthony,
Thank you for taking the time to review us! We are delighted to read your experience was positive, and we look forward to serving you in the future!
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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