I had a sales person called Zakari Ainger and he was so helpful and patient. it took me two hours to make my mind up and he patiently politely guided me through the process. I just wanted to get it ri... Ver mais
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Leia as opiniões dos outros
Thank you Jamie F, a great experience from start to finish. Having never ordered Cabrio Velux before Jamie was really helpful sending images, install video links etc Kept up to date with delivery tra... Ver mais
A empresa respondeu
Jamie was an absolute star! I called for advice on packs of felt shingles for a gazebo. Talked me through the whole ordering process whist he drew up my order and the delivery was made next day.... Ver mais
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Ordered 40 coping stones, 4 weeks later still no sign of delivery. Not once has anyone from JJ roofing contacted to confirm any details of order or delivery. I have called 5 times. Initially told w... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JJ Roofing Supplies
Escrito pela empresa
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Escrito pela empresa
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Informações de contacto
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Reino Unido
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4,3
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Goods as per advertised
Goods as per advertised, arrived within a few working days. Delivery a bit expensive
4 de outubro de 2026
Resposta da JJ Roofing Supplies
Dear Marco
Thank you for your review. We're delighted to hear your order arrived quickly and was exactly as advertised.
We appreciate your feedback regarding delivery costs, and while we work hard to keep both our product and delivery pricing competitive, we value all customer feedback.
Thank you for choosing us.
JJ Roofing Supplies
I had a sales person called Zakari…excellent
I had a sales person called Zakari Ainger and he was so helpful and patient. it took me two hours to make my mind up and he patiently politely guided me through the process. I just wanted to get it right. He also was very helpful in choosing the options and checking my decisions on options.
14 de outubro de 2026
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Kathy
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear that Zakari provided such a positive experience. Choosing the right product can be a big decision, and it's great to know that he was patient, knowledgeable, and able to guide you through the options without any pressure.
We'll be sure to pass your kind comments on to Zakari, as he'll be very pleased to hear that his help with selecting the right options and checking everything made a difference.
Thank you again for your custom, and we're glad we could help you get exactly what you needed.
JJ Roofing Supplies
Good price and product availability.
14 de setembro de 2026
Resposta da JJ Roofing Supplies
Dear PJ
Thank you for sharing your great feedback!
We're delighted to hear you were happy with both our pricing and product availability.
Thank you for choosing JJ Roofing Supplies.
Website easy to use
Website easy to use. Good prices for what I was looking for. Had some problems with being notified about deliveries. When I experienced some problems which were due to the manufacturer / supplier the customer service team were very helpful and arranged refunds snd compensation
27 de setembro de 2026
Resposta da JJ Roofing Supplies
Dear Tony,
Thank you for taking the time to leave us a review.
We're pleased to hear you found our website easy to use, our prices competitive, and that our customer service team was able to help when issues arose.
We're sorry there were some difficulties with the delivery notifications, and we appreciate you bringing this to our attention and are glad we were able to help put things right.
Thank you for your feedback and for recognizing the support provided by our team.
The delivery was cancelled on me twice…
The delivery was cancelled on me twice and then when it was delivered I asked if they could bring the big sheets to the back through the side entrance and they left it right infront of the house and just left
7 de setembro de 2026
Resposta da JJ Roofing Supplies
Hi Akash
Thank you for your feedback.
We cannot see that we were contacted regarding the failed delivery attempts, which would have allowed us to investigate further on your behalf. We are sorry to hear this.
With regard to the unloading of the sheets, deliveries are fulfilled on a kerbside basis by both our suppliers and courier partners. For health and safety and insurance reasons, drivers are generally unable to move goods through side access points or onto private property and must leave deliveries in a safe kerbside location.
We appreciate your frustration and are sorry that your experience did not meet expectations. Thank you for taking the time to share your feedback.
Excellent product at best price
Excellent product at best price. Good communication and quick delivery
15 de setembro de 2026
Resposta da JJ Roofing Supplies
Dear Catherine
Thank you for your feedback.
We're delighted to hear you found our product to be competitively priced and that you were pleased with both the communication and speed of delivery.
Providing quality products, clear communication, and a reliable service is what we strive for, so it's great to know we delivered on all three. We appreciate your custom and look forward to serving you again in the future.
Great experience and great quality
Easy to find what I needed, easy to order, really quick delivery with great tracking and the product is excellent quality. Overall a great experience ordering something I’d not usually need and I’d have no hesitation in recommending JJ Roofing to others as well as ordering from them again
8 de setembro de 2026
Resposta da JJ Roofing Supplies
Dear Carole,
Thank you for your fantastic feedback. We're delighted to hear that you found our website easy to use, the ordering process straightforward, and that your delivery arrived quickly with clear tracking throughout.
It's especially rewarding to know that the product met your expectations for quality and that we could make purchasing an unfamiliar product a smooth and hassle-free experience. We appreciate your recommendation and look forward to assisting you again with any future roofing projects.
Thank you for choosing JJ Roofing Supplies.
Resposta da JJ Roofing Supplies
Dear Kyle,
Thank you for your feedback.
We're delighted to hear that Elena provided such a positive experience. I'll be sure to pass on your kind comments, which I'm sure will mean a lot to her.
We appreciate your support and look forward to assisting you again in the future.
Great Service
Thank you Jamie F, a great experience from start to finish. Having never ordered Cabrio Velux before Jamie was really helpful sending images, install video links etc Kept up to date with delivery tracking, and delivered on time which is a rarity these days. I would happily use JJ Roofing again for future order.
18 de setembro de 2026
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Caroline,
Thank you so much for your fantastic feedback.
We're delighted to hear that Jamie was able to make your first Cabrio VELUX purchase such a positive experience. Providing clear product information, installation guidance, and regular delivery updates is something we strive for, so it's great to know this helped give you confidence throughout the process.
I'll be sure to pass your kind comments on to Jamie, who will be thrilled to hear them.
Thank you again for choosing JJ Roofing Supplies. We appreciate your recommendation and look forward to assisting you with any future projects.
Would highly recommend recommend
Would highly recommend recommend, very quick delivery, the tiles look great.
3 de agosto de 2026
Resposta da JJ Roofing Supplies
Dear Carol
Thank you for your review and recommendation.
We're delighted to hear that your order arrived quickly and that you're pleased with the quality and appearance of the tiles. Providing reliable delivery and quality products is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you for choosing JJ Roofing Supplies, and we hope to be of assistance again in the future.
service and ordering the product was…
service and ordering the product was good but unfortuanatly the product came damaged.
27 de agosto de 2026
Resposta da JJ Roofing Supplies
Dear Stephen
Thank you for your feedback. We're pleased to hear that you were happy with the ordering process and service provided. However, we're sorry to learn that the product arrived damaged.
Please contact our customer service team if the issue remains unresolved, and we'll be happy to review the situation and see how we can help.
Kind regards,
JJ Roofing Supplies
Roof tiles
Products delivered quickly and in good condition. Communication with JJ was always helpful and pleasant.
2 de setembro de 2026
Resposta da JJ Roofing Supplies
Dear Paul,
Thank you for sharing your feedback. We're delighted to hear that you are pleased with your recent order. It's great to know that our helpful and friendly communication made your experience even better.
Thank you for choosing JJ Roofing Supplies. We look forward to assisting you again in the future.
Alvydas L
Nice and polite staf,well organize and fast delivery.Thanks a lot.
11 de setembro de 2026
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Alvydas
Thank you for your kind feedback. We're delighted to hear that you found our team polite and helpful, and that your order was delivered quickly. Providing efficient service and a smooth customer experience is always our goal, so it's great to know we met your expectations.
Thank you for choosing JJ Roofing Supplies.
Kind regards,
The JJ Roofing Team
everything good
21 de agosto de 2026
Resposta da JJ Roofing Supplies
Dear David,
Thank you for your review. We're delighted to hear that everything went smoothly, from the easy ordering process and helpful service to the prompt delivery.
We appreciate your feedback and look forward to assisting you again in the future.
Easy ordering
Easy ordering. Helpful staff. Delivered promptly when required. Great allround service
15 de agosto de 2026
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Peter,
Thank you for your review. We're pleased to hear that you found the ordering process straightforward, our team helpful, and that your delivery arrived promptly when needed.
We appreciate your feedback and look forward to assisting you again on future projects.
Jamie was an absolute star!
Jamie was an absolute star!
I called for advice on packs of felt shingles for a gazebo.
Talked me through the whole ordering process whist he drew up my order and the delivery was made next day.
Probably the best customer support I've ever experienced.
Thanks Jamie.
26 de agosto de 2026
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Mr G Burgess
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that Jamie was able to provide clear advice, guide you through the ordering process, and arrange next-day delivery for your felt shingles.
Providing knowledgeable support and making the ordering process as straightforward as possible is exactly the level of service we strive for, so it's especially rewarding to receive feedback like yours.
Thank you for choosing us, and we look forward to helping with your future projects.
Excellent service from the Winchmore…
Excellent service from the Winchmore Hill depot sorted web order issues out - made the process painless.
20 de agosto de 2026
Resposta da JJ Roofing Supplies
Dear Cinsta
Thank you for your review. We're pleased to hear that our Winchmore Hill team were able to assist.
Providing reliable support and making it easy for our customers to do business with us is a key priority, so it's great to know the team delivered on that occasion. We appreciate your feedback and look forward to assisting with your future projects.
Coping stones arrived quicker than expected…
Stuff arrived quicker than expected although it came a day before the estimated date,which could have caused a problem if no one had been in. The pallet delivery driver was very good with an awkward drop
17 de agosto de 2026
Resposta da JJ Roofing Supplies
Dear James,
Thank you for your 5-stars!
We're pleased to hear that your order arrived quicker than expected and that the product met your expectations. We appreciate your feedback regarding the delivery arriving ahead of the estimated date. While we're glad it reached you promptly, we understand that early deliveries can sometimes be inconvenient if no one is available to receive them.
It's great to hear that the pallet driver handled what sounds like a challenging delivery so well.
Thank you for choosing JJ Roofing Supplies. We look forward to helping you again in the future!
Whilst I appreciate clay ridges can…
Whilst I appreciate clay ridges can vary slightly the ones I ordered were not the same coluur match and several the angle was different as well. Now in place you can see the colour variation as they were not all from the same batch.
23 de julho de 2026
Resposta da JJ Roofing Supplies
Dear J Muss
Thank you for taking the time to share your feedback.
We're sorry to hear of your concerns regarding the products received. Having reviewed our records, we cannot see any clay ridge tiles on your order. The items supplied were Redbank chimney pot spigots/flue vents.
That said, we appreciate your comments regarding the colour variation and appearance of the products received. We understand the importance of consistency, particularly where products are visible once installed, and we're sorry if they did not meet your expectations.
If you believe there may have been an issue with the products supplied, please feel free to contact our team directly with further details or photographs, and we will be happy to review the matter and assist where possible.
Thank you again for your feedback and for choosing JJ Roofing Supplies.
Reliable supplier
Reliable supplier, excellent post sales service
28 de agosto de 2026
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Accounts PD
Thank you for your 5-star review.
We're delighted to hear that you found us to be a reliable supplier and that our post-sales service met your expectations. Providing excellent support throughout the entire customer journey is something we take great pride in, so it's rewarding to know this was reflected in your experience.
Thank you for choosing JJ Roofing Supplies. We appreciate your business and look forward to assisting you again in the future.
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