I had a sales person called Zakari Ainger and he was so helpful and patient. it took me two hours to make my mind up and he patiently politely guided me through the process. I just wanted to get it ri... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Thank you Jamie F, a great experience from start to finish. Having never ordered Cabrio Velux before Jamie was really helpful sending images, install video links etc Kept up to date with delivery tra... Ver mais
A empresa respondeu
Jamie was an absolute star! I called for advice on packs of felt shingles for a gazebo. Talked me through the whole ordering process whist he drew up my order and the delivery was made next day.... Ver mais
A empresa respondeu
Ordered 40 coping stones, 4 weeks later still no sign of delivery. Not once has anyone from JJ roofing contacted to confirm any details of order or delivery. I have called 5 times. Initially told w... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JJ Roofing Supplies
Escrito pela empresa
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Escrito pela empresa
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Informações de contacto
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Reino Unido
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4,3
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The company was very helpful and the…
The company was very helpful and the roof tiles arrived on the agreed date. Unfortunately, a large proportion of a relatively small order were damaged in transit, so I refused to accept the delivery. As the delivery was to the inner Hebrides, the company agreed to refund the money rather than risk the same thing happening again, and the money was promptly returned. I consider that JJ Roofing behaved very professionally.
8 de outubro de 2025
Resposta da JJ Roofing Supplies
Dear Nick,
Thank you for taking the time to review us!
It was unfortunate for so many breakages to have happened, but we are pleased to read this was dealt with promptly and with no fuss.
We look forward to serving you again.
Had a small problem it was sorted out…
Had a small problem it was sorted out straight away staff were very helpful and polite
21 de agosto de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Adrian,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Jamie was friendly and really helpful
Jamie was friendly and really helpful, assisting me with recommendations while I placed my order.
This was really useful, as the company do not hold every item, so some things, he arranged to delivered directly from the factory.
Me being a non-professional, Jamie's help was invaluable, huge thanks!
12 de setembro de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Andy,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Excellent merchant
Excellent merchant. Competitive pricing and fast delivery. Products arrived from 2 different suppliers. One was slightly damaged (courier damage), but customer support was excellent. 1:1 human exchange, and the damaged section was replaced quickly and without quibble. Would use again!
5 de outubro de 2025
Resposta da JJ Roofing Supplies
Dear Andy,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Exceptional customer service
We had a positive experience with JJ Roofing Supplies, primarily due to their outstanding customer service. Although we initially faced a discrepancy with the delivery times, Helen from customer service was exceptional. She quickly arranged a stock transfer and expedited the delivery to help us meet our urgent deadline. Their proactive communication and commitment to customer satisfaction turned a challenging situation into a successful outcome.
24 de outubro de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Customer,
Thank you for taking the time to review us, and for your lovely words - Helen is a true asset, we agree!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
I bought a sun tunnel from JJ Roofing.
I bought a sun tunnel from JJ Roofing.
It has transformed what was a very dark room. Definitely money well spent and very reasonable price.
2 de outubro de 2025
Resposta da JJ Roofing Supplies
Dear Michael,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Good service Fast delivery A1 would use…
Good service Fast delivery A1 would use the service again Good price would recommend A1
14 de outubro de 2025
Resposta da JJ Roofing Supplies
Dear Thomas,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Great communiction
I found the site easy to make a purchase with great communication afterwards when I have had to contact to chase my delivery.
I placed my order on 1 October but iam yet to receive the goods (currently 22nd October) but have been advised it's the fault of a 3rd party
1 de outubro de 2025
Resposta da JJ Roofing Supplies
Dear Darren,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Good delivery and helpful customer…
Good delivery and helpful customer service. Tha nkd
30 de setembro de 2025
Resposta da JJ Roofing Supplies
Dear Theresa,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Resposta da JJ Roofing Supplies
Dear Sandra,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
I didn’t receive my purchase yet
I didn’t receive my purchase yet, it was showing 3-5 days and I had to choose the colour that was in stock unfortunately when I called they said is taking 4 to 6 weeks. Misleading customers
28 de setembro de 2025
Resposta da JJ Roofing Supplies
Dear Bahidja,
We are sorry to read you are dissatisfied with the lead time.
All delivery timeframes given are estimations, and cannot be guaranteed as they also depend on suppliers manufacture.
Please contact us on customerservices@jjroofing.co.uk if you wish to discuss it further.
Resposta da JJ Roofing Supplies
Dear Jed,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
I will use JJ Roofing again
I will use JJ Roofing again in the future, it was a good experience, thanks.
6 de outubro de 2025
Resposta da JJ Roofing Supplies
Dear Andy,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Parcel looking like dogs had chewed it…
Parcel looking like dogs had chewed it and all the adges dented.
5 de outubro de 2025
Resposta da JJ Roofing Supplies
Dear Bruce,
We are saddened to read that your packages were not in good condition. Please reach out to the Customer Service Team at customerservices@jjroofing.co.uk to discuss what we can do to mitigate this issue.
Resposta da JJ Roofing Supplies
Dear Tom,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Very helpful sales and customer…
Very helpful sales and customer support. Prompt delivery.
17 de setembro de 2025
Resposta da JJ Roofing Supplies
Dear Paul,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Vistalux PVC Roof Sheets 3"
Great product and delivery service, but annoyingly supplier unable to amend my order when I called the day after which meant incurring an extra delivery charge.
30 de setembro de 2025
Resposta da JJ Roofing Supplies
Dear Philip,
Thank you for taking the time to review us!
We regret to see that your order was not amendable anymore, but we appreciate your kind words towards the team, and we look forward to serving you again in the future!
Excellent knowledge on the product…
Excellent knowledge on the product sold and always extremely helpful and prompt. Always been great prices also will be happy to use again
6 de outubro de 2025
Opinião espontânea
Resposta da JJ Roofing Supplies
Dear Paul,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Was looking for Felt shingles and they…
Was looking for Felt shingles and they had some on offer which worked out cheaper than anywhere else, easy ordering process and delivered as expected.
17 de setembro de 2025
Resposta da JJ Roofing Supplies
Dear Robin,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Helpful and friendly
Really helpful friendly guys, helped load my coping stones in my car.
Would definitely use London Colney branch again.
26 de setembro de 2025
Resposta da JJ Roofing Supplies
Dear Pauline,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.