JML Opiniões 

15 133
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

When i phoned to place my order the lady was very polite and very helpful. The item, an articulated, powered, floor sweeper was despatched same day and delivered 2 days later. Unfortunately the cove... Ver mais

Classificada 2 em 5 estrelas

The couriers are getting more and more LAZY they cant even be bothered to bring our parcels to us they leave them in the lobby which is not a safe place the parcels get STOLEN and we do not get them b... Ver mais

Classificada 4 em 5 estrelas

Received my wall heater in days of ordering it, easy to fit in my workshop, but no remote control was in the box. Contacted customer service and told them and they said one will be sent out, hopefully... Ver mais

Classificada 5 em 5 estrelas

Ordederd a new iron .Bit of an exspensive 1 but well worth it .Smooth glide didnt stick to the clothes like other irond ive purchased. Stem was like a pressure cooker going off .ironing took shorter t... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. também em
  3. Loja de cosméticos
  4. Loja de eletrodomésticos
  5. Loja de equipamento fitness
  6. Loja de lembranças
  7. Loja de utensílios de cozinha

Sobre JML

Escrito pela empresa

DISCOVERING GREAT IDEAS FOR OF 30 YEARS

We love discovering new ideas at JML and, for over three decades, our passion has been seeking out clever ideas to solve some of life’s little problems.

Founded in 1986 by John Mills, JML was run from the basement of his family house in Camden. Today, JML is still a family-owned and run business, with the same guiding principles of quality, value, and innovation that we had when we launched our first product, as we have now with over 2000 products sold across 50 countries, worldwide.

Our team of product developers search the globe for great ideas and creative solutions. From problem-solving gadgets to time-saving tools, our products help make everyday tasks, in and around the home, easier. All our products are rigorously tried, tested and developed in the UK to ensure they meet our exacting standards and surpass all British safety regulations and compliance standards.

From clever cookware and speedy-cleaning equipment to smart storage ideas and beauty hacks – we’ve got a product that is sure to surprise and delight anyone. And, with around 12,000 points of purchase across the UK, you can find some of our most popular products in your local Asda, Boots, Tesco, Wilko and Robert Dyas, as well as in many more stockists up and down the country's high streets and retail parks. Sold alongside our iconic video screen demonstration stands, JML products have been loved and trusted by retailers and shoppers alike for over 30 years.

Whether you shop with us in-store, on JMLdirect.com, or via our pioneering home-shopping channel and infomercials, we’re confident you’ll love your JML product. So much so, all our products are backed with a 30-day, no-quibble, money-back guarantee. If you don't love the product as much as we do, we'll give you your money back, no questions asked. What’s more, for peace of mind, all our products come with a one-year warranty.

Customer satisfaction is at the core of what we do. From finding products we think you’ll love, to helping answer your questions and resolving your problems, we're dedicated to offering superb service. It's one of the many reasons we have gained such a loyal customer following over the years and why we are still here today.

Our UK-based customer care team are on-hand 24/7 to help with customer queries. The nice ladies and gentlemen, (no automated call centres or bots here) in our South Shields' Contact and Distribution Centre, know our products inside out and they love a good chat too so if you need us, we are always here to help make shopping with JML, and using our products, as easy as possible.

We hope you enjoy shopping with us.

 

Shop Now: Kitchen | Health & Beauty | Home & DIY| Pets | Gift Ideas | Offers | 

 


Contact

  • Customer.Service@jmlgroup.co.uk
  • Freephone 0808 206 0600
  • JML Customer Services
    • Unit 1 East Side
      Port Of Tyne
      Tyne Dock
      South Shields
      Tyne & Wear

      NE33 5SP

 


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

15 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 19% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(15 133)

833 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience after being let down by another company!

Josh & Jake from the roofing team attended our property today to conduct a roof inspection as we had some concerns about a major leak. They ended up just fixing the roof on the spot for us which was a HUGE relief as another company had quoted a 6 month wait to complete the work (after we had to pay them a fee to inspect the issue). The final bill also came in SIGNIFICANTLY cheaper than the other company. We are so relieved to have the roof fixed so quickly and in only one visit. Josh & Jake, thank you so much! We have nothing but good things to say about JML as previous customers from the plumbing side can confirm their roofing branch is just as great.

2 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bought the double zapper

Bought the double zapper, absolutely useless. Customer service ignore you when trying to organise returns and don’t let you leave a review on the product page. Terrible company and product

20 de julho de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive. This is a good indicator on where we can improve as a company and will use your feedback to help with the service we provide moving forward.

Classificada 1 em 5 estrelas

Avoid this company

Avoid this company. Purchased sunglasses and paid for postage. Definitely not as advertised Everythingsbout the advert was misleading and smaller than advert. When I requested a return and refund was advised to return at my own cost and via Royal Mail 2nd class and I was told in the post office this woud be £4.85. Don't waste your time. RN RMA183656....

1 de setembro de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive. This is a good indicator on where we can improve as a company and will use your feedback to help with the service we provide moving forward.

Classificada 4 em 5 estrelas

Didn’t know if these glasses would be…

Didn’t know if these glasses would be any benefit but tried them out yesterday as it was sunny and I was really Pleased with them.There was a lot less glare from the sun reflecting off other cars and made driving a lot better.Well worth the money.

1 de setembro de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you so much for taking the time to share your experience with us

Classificada 5 em 5 estrelas

PolaOptics HD…

I bought a pair of PolaOptics HD bifocal sunglasses from this company and they are truly brilliant I really cannot believe how good they are the company itself delivered their goods in good time and in good condition and I'm very pleased all round.

24 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for your lovely comments and continued support. We will make sure these are passed on to the whole team!

Classificada 5 em 5 estrelas

Easy ordering

Easy ordering, I love the shower mat ( 2nd one ) and prompt delivery

21 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for sharing your 5 stars with us.

Classificada 1 em 5 estrelas

Rubbish

Double zapper I purchased was returned as the only thing it caught was a layer of dust. Also had to pay for the shipping which I begrudge.

1 de setembro de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for your review regarding the Double Zapper.
For flying insects, we recommend hanging the unit approximately 4 to 6 feet above the floor. You may also find it helpful to bait the trap, as this can improve its effectiveness. While not all types of flies are attracted to UV light, many are attracted to strong smells. Placing a small piece of banana skin near or in the unit may encourage flies into the trap, allowing them to be zapped.

Classificada 5 em 5 estrelas

Ordered the PolaOpticsHD sunglasses on…

Ordered the PolaOpticsHD sunglasses on a Friday afternoon, and received them at lunchtime the following Wednesday. They seem to be of good quality, plus cutting-out 'glare' very well. I was also pleased that I could 'track' delivery of the parcel, via "Royal Mail".

26 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for sharing your 5 stars with us.
We really appreciate the feedback.

Classificada 2 em 5 estrelas

Check out with JML what you actually get

Order extra filter for Chillmax Air Pure Chill v2.0 what I got didn’t match what was on display on their site.

14 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive

Classificada 5 em 5 estrelas

I bought a hero duster and the small…

I bought a hero duster and the small duster broke after one use I rang customer services spoke to a lovely lady who was very helpful and they sent me a new one love the product easy to use would recommend

27 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for sharing your 5 stars with us.
We really appreciate the feedback

Classificada 1 em 5 estrelas

I bought the zen feet unit from Amazon

I bought the zen feet unit from Amazon, it worked OK for 2 days.
The battery life was about 10 minutes.
The unit then failed, I could hardly feel it on full power although fully charged.
I contacted Amazon who told me that I had to pay to return it, also I would only recieve a partial refund.
This left me feeling "What's the bloody point?"

13 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for leaving us a review.
We do appreciate all types of feedback, positive & constructive. This is a good indicator on where we can improve as a company and will use your feedback to help with the service we provide moving forward.

Classificada 5 em 5 estrelas

Very good value

Very good value. Highly satisfied and very quick delivery

20 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for sharing your 5 stars with us.

Classificada 5 em 5 estrelas

I have had one of the solar security…

I have had one of the solar security lights before it lasted years and I could not fine any in stores so jml direct came to the rescue so easy to order and very quick delivery and the light is fantastic great value for money

22 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for sharing your 5 stars with us.
We really appreciate the feedback

Classificada 5 em 5 estrelas

Replacement Item

I ordered a replacement cover for a Dribuddy.
The website was very easy to use and navigate.
Delivery was very quick and efficient.
Will definitely use JML online again .

14 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you so much for taking the time to share your experience with us.

Classificada 4 em 5 estrelas

I have bought several items from JML…

I have bought several items from JML and as yet not received a bad item and the delivery has been very good too I am sure I will purchase more items in the future

15 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for your lovely comments and continued support.

Classificada 1 em 5 estrelas

Very poor item

I have brought 2 of the zappars .for catching flies etc only tried one total waste of money doest do what it's meant 2 do can't send them back because ive thrown away the larger box that they originally came in

14 de agosto de 2026
Opinião espontânea
logótipo da JML

Resposta da JML

Thank you for taking your time to leave feedback for us as we really appreciate every customer to help grow our business.

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