Joy Resolve Opiniões 107

TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This is horrendous device, I'm on my my 2nd coffee grinder within 18 months 😢 and the motor has failed again. No customer service from Joy Resolve.

Classificada 1 em 5 estrelas

Awful customer service. Pre-ordered the Barisieur grande. Website said expected 15th December and next day delivery. It didn't arrive until 23 December. It was too late by then as I bought it for a bi... Ver mais

Classificada 1 em 5 estrelas

Really disappointed- my parents ordered me the coffee maker for Xmas but it didn't arrive in time. They've tried to email for a solution but have been blanked by customer service. This appears to be a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

So far I’m not impressed. I did not receive a confirmation order but did receive se real emails regarding subscribing. Had to chase delivery … and now TRYING to get a RETURNS label!!! Anyone else had... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços para empresas

Escrito pela empresa

The makers of The Barisieur, the revolutionary coffee maker alarm clock that wakes you up with a freshly brewed tea or coffee.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

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Classificada 5 em 5 estrelas

Aesthetic and aromatic

I recently bought a coffee machine from Joy Resolve (barisieur), and it's been a game-changer. The sleek design adds style to my kitchen, while the precise brewing consistently delivers rich, flavorful coffee. Customizable settings cater to my taste preferences. Highly recommend for a premium coffee experience. Will recommend it to my friends as well.

7 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful Experience

The Joy Resolve Coffee Grinder is a game-changer, effortlessly transforming coffee beans into a perfect grind with its powerful and quiet operation.

Additionally, their customer service is truly exceptional, going above and beyond to address inquiries promptly and with genuine care. Their products not only meet high-quality standards but are backed by a support system that ensures a joyful and seamless experience.

15 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service from Joy Resolve

Joy Resolve's customer service have been amazing, from start to finish.

I was really excited to share this as a gift, but unfortunately needed to return the item. Emily was so helpful and very understanding of our circumstances, and managed the whole return from start to finish. I would quite happily recommend this company based on the positive customer experience I received!

2 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

NOT IMPRESSED

So far I’m not impressed. I did not receive a confirmation order but did receive se real emails regarding subscribing. Had to chase delivery … and now TRYING to get a RETURNS label!!! Anyone else had similar issues? I’d prefer not to give any stars tbh

23 de novembro de 2023
Opinião espontânea
logótipo da Joy Resolve

Resposta da Joy Resolve

Hi Jules, So sorry to hear about your frustration with the returns label. In terms of email conformations, sometimes they may go to spam, so just double check that folder. I've actually emailed you personally to see if there is anything I can help with, please respond when you have a moment :). Regards Josh.

Classificada 1 em 5 estrelas

Very bad

Very bad. No good support.

16 de outubro de 2023
Opinião espontânea
logótipo da Joy Resolve

Resposta da Joy Resolve

Hey There,
Thank you for your review. So sorry about the lack of communication over the past week, our customer service representative has been off ill. If you could. kindly let us know your order number we can make sure you have all the support you need. Again, thank you for your patience.

Classificada 5 em 5 estrelas

great compact grinder

i saw a creator on tiktok using the coffee grinder and purchased it immediately. i’ve owned larger burr grinders and smaller handheld grinders and this one is the best of both worlds: it is consistent and well-made but also doesn’t take up much space. i owned it for a month and a small piece of the plastic shell came off but the company replaced it immediately. would recommend for anyone, especially those with limited storage space.

27 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and outstanding customer support!

I got my Barisieur more than a year ago and its a beloved part of my morning routine. When I had an issue and reached out to the customer service I experienced a service how you wish it to be: fast, super friendly and willing to help! The Barisieur and Joy Resolve are 100% recommended.

5 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service is awesome

Customer service is awesome. Shoutout to Emily for helping us resolve the issue with the machine. Sadly, the machine was defective but we were able to get the replacement parts easily through our correspondence with the Joy Resolve team.

15 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have just purchased my first…

I have just purchased my first Barisieur and it is just wonderful.
I was very lucky to buy it from someone who had been given it as a gift and didn’t even try it out. Crazy!

The whole thing looks like a wild science experiment but the teeny milk fridge (whisper quiet btw) and the little drawer for the coffee remind me of being a child with a fascination for miniature things.

Waking up to the smell of the coffee brewing is lovely and I’ve ordered the separate brew chamber so I can try tea!

Not only is it a great practical alarm/coffee maker but it looks really cute in my Deco inspired bedroom!

I definitely recommend to buy but also the wonderful customer service team go out of their way to be friendly and helpful. I’m waiting to get the larger version so I can have a pot of coffee or tea and even though I bought mine through a third party they have been excellent.

10/10 all round x

5 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

A beautiful product

I have been impressed by the tenacity of customer services in resolving my problem and appreciate them finding a resolution. Many thanks for this and congratulations on the design of a beautiful product.

18 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome product, awesome customer service

I bought one of the Barisieur alarm clocks and it changed my life. I've never been a morning person but with it, I've stood a fighting chance. Great products, attractive and well-built.

My alarm clock actually malfunctioned after about a year and a half, but I was rapidly sent over a minimal-fuss sparkling new replacement. Excellent customer service (Emily has been great!)

Highly recommended!

24 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

in love with my purchase

in love with my purchase, this was a christmas gift coming from uk to us!!! the delivery took more than usual but the customer service was always on top of everything. this product is totally worth it if you are a coffee lover, please do yourself a favor and get this barisieur.

10 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a Manual Brewer

I ordered a Manual Brewer, which perfectly meets my request. It is very easy to use, with a discreet design.

Joy Resolve has always answered my emails efficiently.

25 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Joy Resolve have provided an excellent…

Joy Resolve have provided an excellent level of communication and assistance throughout the buying process and are doing a fantastic job of growing a startup from an idea into a business. I wish them every success, they deserve to do well.

26 de janeiro de 2022
Opinião espontânea

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