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kate & tom's Opiniões 

944
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Everyone at Kate and Toms were very helpful from stat to finish. I had never booked a holiday online before and they guided me through everything which was very helpful. When we arrived at Star... Ver mais

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Classificada 5 em 5 estrelas

Wonderful location aided by wonderful weather. Amazing property with lovely rooms. Beautifully decorated and amazing gardens. We loved it. Lots to see and do locally. A couple of minor issues whi... Ver mais

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Classificada 5 em 5 estrelas

My booking was the second time that I had used Kate and Tom’s. From making my first contact with them in to the occcupancy of the property I found everyone to be unfailingly helpful and courteous.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful house, so well maintained. Grand, huge but very homely. The gardens are vast and beautifully maintained. So many gorgeous places to explore. And the tennis court was brilliant! The outside e... Ver mais

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Informações sobre a empresa

  1. Casa de férias
  2. Casa rural
  3. Alojamento para grupos
  4. Acomodação que permite animais de estimação
  5. Agência imobiliária de arrendamento de casas de férias
  6. Arrendamento para férias

Sobre kate & tom's

Escrito pela empresa

kate & tom’s Reviews: Discover Why Guests Return Again and Again

At kate & tom’s, we’re more than a holiday company - we’re a family with one heartfelt wish: to help you create unforgettable memories, whether you’re celebrating, relaxing, or exploring.

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Since 2006, we’ve been welcoming guests to some of the UK’s most beautiful and luxurious holiday cottages. Our passion is finding holiday homes that wrap you in comfort and joy, creating retreats where you can truly unwind and reconnect with the people who matter most.

Our guests often share in their kate & tom’s reviews how much they love the little (and big) touches that make our properties extraordinary: grand swimming pools, billiard tables, marble breakfast bars, and soothing hot tubs. Whether you’re seeking ocean views, private woodland retreats, or unique countryside escapes, our portfolio offers something truly special.

From intimate gatherings of six to grand celebrations with over forty guests, kate & tom’s caters to all group sizes. And because we know your four-legged friends are family too, we’ve made sure there are plenty of luxury dog-friendly cottages to choose from - so everyone gets to join the adventure.

At kate & tom’s, every stay is designed to feel special. Every home is chosen with care. And every memory created is one we're proud to share with you. Come see why our guests rave about kate & tom’s - book your extraordinary getaway today.

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kate & tom's

Friendly luxury. Amazing adventures. Excellent service.

4,9

Excelente

TrustScore: 5 em 5

944 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,9

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(944)

343 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

50th Birthday weekend

We booked Marine View for a weekend to celebrate a 50th birthday. The booking process was very simple.

The location for the house is spot on, a 10 minute walk into the harbour and restaurants.

Each room having its own en-suite was an added bonus giving each guest their own privacy arranged over two floors. The house itself was clean and spacious, nicely decorated throughout. Perfect for our 12 guests.

Great communication from both Tom&Kate and the owner. Paul the owner met us on arrival and showed us around the downstairs. He was friendly and stopped for a chat when we would bump into him walking down to the harbour.

The deposit was returned in the time specified. A great stay and would definitely use Tom&Kate again if we go away as a large group. Thank you for a great stay!

12 de junho de 2026
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Resposta da kate & tom's

Hello Tina,

Thank you for your wonderful review. We’re so pleased Marine View was the perfect setting for such a special 50th birthday celebration. It’s great to hear you enjoyed the location, spacious layout, and en-suite bedrooms for your group.

We’ll also be sure to pass on your kind words to Paul. Thank you for recognising the communication and service throughout your stay, and we’d love to welcome you back in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

We had booked for a 50th birthday…

We had booked for a 50th birthday weekend it was so simple with Kate and Tom's. So easy and they were very informative and helpful which made our experience stress free.

15 de junho de 2026
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Resposta da kate & tom's

Hello Fiona,

Thank you for your lovely review following your stay at Box Barn. We’re delighted to hear your 50th birthday weekend was stress free and that Kate and Tom made the booking process so easy and helpful. We hope to welcome you back again soon.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Stunning house in beautiful condition

Stunning house in beautiful condition, in the most spectacular location!
We were so well looked after.

19 de junho de 2026
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Resposta da kate & tom's

Hello Kelle,

Thank you for your wonderful review. We’re so pleased to hear you enjoyed Derwentwater House and appreciated its beautiful location. It’s especially lovely to know you felt so well looked after during your stay. Thank you for choosing to stay with us, and we hope to welcome you back again for another memorable visit in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Wonderful weekend away in an amazing…

Wonderful weekend away in an amazing house. Was a great experience from booking through to just receiving our deposit back!
Great communication and help throughout. Very good company to deal with

19 de junho de 2026
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Resposta da kate & tom's

Hello Paul,

Thank you for your lovely review following your stay at Meon Valley. We’re really pleased to hear you had a wonderful weekend away and that everything went smoothly from booking through to the return of your deposit. It’s great to know our communication and support were helpful throughout. We really appreciate your kind words and hope to welcome you back again in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Helpful booking process

Helpful booking process, pack of information and contact before and after check in

5 de junho de 2026
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Resposta da kate & tom's

Hello Richard,

We’re so pleased to hear that you found the booking process straightforward and valued the information shared ahead of your stay at Redisham Hall, as well as our communication before and after check-in. Thank you for your feedback, we look forward to welcoming you back again in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Kate and Toms were great and highly recommend

Kate and Toms were great and would highly recommend. I would defiantly book with them again. They have a great selection of houses on the website. The customer service has been amazing, whenever I needed to speak to them they have answered my questions either straight away or got back to me very promptly.

The house was amazing, the pictures did not do it justice we were so surprised. The owner was great at communication before hand and on arrival and met us to go through everything. We said we would go back to this house again!

15 de junho de 2026
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Resposta da kate & tom's

Hello Lori,

Thank you so much for your wonderful review. We’re delighted to hear that Kate and Tom provided such great service and that our communication and support throughout your booking experience made a positive difference. It’s lovely to know that Torquay View exceeded your expectations and that the property felt even better in person than in the photos.

We’d be absolutely delighted to welcome you back for another stay in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Stinchcombe Hill 50th birthday

Stayed at the wonderful Stinchcombe Hill House via Kate & Toms. We needed to find a venue for 23 guests with a bit of wow factor and it fitted the bill perfectly. Booking process through K&T was simple and everyone was very helpful and polite.

5 de junho de 2026
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Resposta da kate & tom's

Hello David,

Thank you for taking the time to leave such a lovely review. We’re so pleased that Stinchcombe Hill House was the perfect choice for your group and delivered the wow factor you were looking for.

It’s great to hear that the booking process felt straightforward and that the team made the experience easy and enjoyable from the outset. We hope your group made some fantastic memories during your stay and would love to welcome you back again in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Very easy to book and quick to come…

Very easy to book and quick to come back with responses to questions.

12 de junho de 2026
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Resposta da kate & tom's

Hello Neeta,

We're so pleased to hear that you found the booking process easy and that our team responded quickly to your questions. We really appreciate your feedback and hope to welcome you back to Whitelake Hall again in the future.

Best Wishes
The kate and toms team

Classificada 4 em 5 estrelas

Came out top

Spent a long time trawling various companies trying to find a holiday let that would fit the bill. Kate & toms came out top with the details and photos of somewhere that was just the job. They were also quick to answer various questions and also to find out the answers from the owners when not able to give a direct reply
Th only reason this company didnt get the 5 stars was because when I requested to pay by credit card I was told I could not do so but on the instruction for deposit return it was obvious (and confirmed) that this could have happened. Could have made a bid difference to my CC cash back!

23 de maio de 2026
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Resposta da kate & tom's

Hello Mary

Following your stay at Laurelbank House, we’re really pleased to hear that the house details and photos helped you find exactly the right holiday let, and that our team were able to respond quickly and support you throughout your questions.

Thank you for your feedback around payment options, Please do kindly note that all available options are shown at the booking stage, and our finance team are also on hand to assist where any additional support or alternative arrangements may be helpful. Please be reassured that we will be reviewing how these options are presented moving forward to help make this clearer for future guests.
We really appreciate your feedback and hope to welcome you back again in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

The houses were beautiful and the…

The houses were beautiful and the facilities amazing. Great customer care

12 de junho de 2026
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Resposta da kate & tom's

Hello Karen,

We’re delighted to hear that you found the houses beautiful and enjoyed the facilities. It’s especially rewarding to know our customer care made a positive impression on your stay. We truly appreciate your kind words and hope to welcome you back to Barcroft Manor and Garden House again soon!

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Great communication and selection of…

Great communication and selection of properties to hire.
As a family of 19 its not easy to find the ideal house.

25 de maio de 2026
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Resposta da kate & tom's

Hello Peter,

We’re so pleased to hear you had a great experience and found the communication and range of properties helpful throughout your booking journey.

Finding the right house for a family group of 19 is no small task, so we’re delighted that Greaves Hall provided the ideal setting for your stay. We’d love to welcome you and your family back again in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Nethergrove Grove House was excellent

Nethergrove Grove House was excellent, ideal location and our host Rosie could not have done more to make our stay more enjoyable. We were a party of 17 from a new born to an 90 year old, we had the best time. The facilities were excellent and I would highly recommend for similar family gatherings

8 de junho de 2026
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Resposta da kate & tom's

Hello Brian,

We’re delighted to hear you had such a wonderful stay at Nethergrove Grove House. It’s fantastic to know the location worked so well for your group and that Rosie helped make your visit even more enjoyable.

Hosting a family gathering spanning four generations is incredibly special, and we’re so pleased the house and facilities provided the perfect setting for making those memories together. Thank you for your recommendation, and we’d love to welcome you back for another family stay in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Trustworthy and seamless booking company!

We booked out Liverpool stay with Kate and Toms

They’re trust worthy, responsive, good value and most of all just genuine!

We had 2 rearranges due to unforeseen circumstances and the booking team swapped the houses with no issues at all.

Dawns property was absolutely amazing, well equipped, well looked after and well hosted!

12 de junho de 2026
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Resposta da kate & tom's

Hello Callum,

We’re delighted to hear you had such a positive experience booking your stay at Liverpool Townhouse. It’s especially great to know that the team was able to support you through the rearrangements smoothly and make the process stress-free.

Feedback like this means a lot, and we’ll be sure to share your kind words with the team. We’d love to welcome you back again soon.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Would recommend!

Responsive, easy to communicate with, a beautiful house and stay!

5 de junho de 2026
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Resposta da kate & tom's

Hello Rachel,

We’re so pleased to hear you enjoyed your stay at Churchill Wood. It’s wonderful to know you found communication responsive and easy, and that you enjoyed both the house and the overall experience.

Churchill Wood is part of our Signature Collection of properties, and we’re delighted it made such a positive impression. We’d love to welcome you back again in the future.

Best Wishes,
The kate and toms team

Classificada 4 em 5 estrelas

Family get together

Halula Oasis.

Communication was always polite and friendly
Website was informative , although photos of the house were about a year out of date...that may have been the house owners fault for not updating- not sure. They were updated as soon as i mentioned to owner .
But it meant we booked a house expecting one type of swimming pool and had a completely different , not very child friendly ,pool in a shipping container..
It could sometimes take days to get a reply from someone about queries, and different guest services staff sometimes cross with replies which isnt helpful.
And 7 days after our holiday I had to chase the return of my deposit - it landed into my bank a few hours later . Perhaps it had been overlooked? We left it very clean and tidy.
It was a nice house, but by the end of our break we had an extensive list of niggles . I conveyed all of them, very politely, including a mouldy, unusable washing machine that we tried to clean , to the owners, but never received a reply. Maintenance gave us a roll of tape to cover a big sharp chip on the edge of the cracked glass hob.

The noise / pool and hot tub use policies of Halula properties are also severely limiting amd should be given more emphasis when you advertise their properties. It was just about ok for us, although we would have used the hot tub ( quietly) after 9 pm....but not allowed
I have no idea how this works for hen parties 🤣
We did have a fab break, but the house needs to be maintained a lot better than it is. Attention to detail is everything.

5 de junho de 2026
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Resposta da kate & tom's

Hello Angela,

We're delighted to hear you had a lovely break overall and appreciated the friendly communication throughout the booking process.

Thank you for taking the time to provide such detailed feedback. We appreciate you highlighting the outdated pool photos, which were updated as soon as this was brought to our attention. Your comments regarding response times, the return of your deposit, maintenance items, and the property's policies have all been noted and shared with the relevant teams.

Guest feedback is invaluable in helping us maintain high standards, and we appreciate the constructive way you raised these points. We're pleased that despite the niggles, you enjoyed your stay and the house overall.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Polpier was a wonderful spacious house

Polpier was a wonderful spacious house. Pool room, table tennis, disco perfect for a family from 7 to 77. And tennis, heated pool and croquet outside.
We loved the garden. And that we could help ourselves to the produce.

5 de junho de 2026
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Resposta da kate & tom's

Hello Judith

We’re delighted to hear that Polpier provided such a memorable setting for your family gathering. It’s wonderful that guests of all ages were able to enjoy the wide range of facilities, from the pool room and table tennis to the disco, tennis, croquet, and heated pool.

We're especially pleased that you loved the garden and made the most of the fresh produce available during your stay. We hope to welcome you and your family back again in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

We had a wonderful family holiday with…

We had a wonderful family holiday with grandparents, children and grandchildren enjoying the brilliant facilities - hot tub, gym, tennis court but especially the pool, which was in constant use. The house had everything you could wish for and prior to our stay the staff at kate and tom's were very helpful and answered any queries straight away. 5 stars all round!

23 de maio de 2026
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Resposta da kate & tom's

Hello Karen,

We're delighted to hear that Amberleigh Manor was the perfect setting for your family holiday and that guests of all ages were able to enjoy the facilities, especially the pool! It's fantastic to know that the house had everything you needed for a memorable stay and that our team at Kate & Tom's were able to assist promptly with any questions before your arrival.

We hope to welcome you and your family back in the future.

Best Wishes
The kate and toms team

Classificada 5 em 5 estrelas

Thank you Kate and Tom's for a…

Thank you Kate and Tom's for a wonderful stay in beautiful Firefly Barn in the Cotswolds.
The Barn was amazing, it was furnished beautifully and set in gorgeous, peaceful and well kept surroundings. The beds were so comfortable too.
Communication with Kate and Tom's was easy and their staff very proficient. I hope to book with them again.

25 de maio de 2026
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Resposta da kate & tom's

Hi Lyn
Thank you for your lovely review of Firefly Barn. We’re delighted to hear you had such a wonderful stay and enjoyed the beautiful furnishings, peaceful Cotswolds setting, and comfortable beds. It’s also great to know communication with Kate & Toms was easy and the team were helpful throughout. We really appreciate your kind words and look forward to hopefully welcoming you back again in the future.

Best Wishes
The kate and tom's team

Classificada 5 em 5 estrelas

We came back for the second year in a…

We came back for the second year in a row and had such a wonderful stay!

5 de junho de 2026
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Resposta da kate & tom's

Hi Endi

Thank you for your lovely review of Westmorland Lodge. We’re delighted to hear you returned for a second year and had another wonderful stay. It means a lot to know guests choose to come back, and we hope to welcome you again soon.

Best Wishes
The kate and tom's team

Classificada 5 em 5 estrelas

Wye House

Booking was simple. Communication with Kate and Toms was clear and uncomplicated. The beautiful and extremely well equipped property was excellent and offered all that was needed for three generations of family to celebrate a special birthday and enjoy a memorable holiday together. The owners were extremely informative and very helpful with advice, relating to the property and the local area. We would thoroughly recommend Wye House.

22 de maio de 2026
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Resposta da kate & tom's

Hi Jean

Thank you for your kind review of Wye House. We’re delighted to hear that the booking process was simple and that communication with Kate & Toms was clear and straightforward. It’s wonderful that the property was so well equipped and provided the perfect setting for three generations of your family to celebrate a special birthday together. We’re also pleased the owners were able to offer helpful local advice. We really appreciate your recommendation and hope to welcome you back to Wye House again in the future.

Best Wishes
The kate and tom's team

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