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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Kelkoo were advertising my book, The Tombstone Maker's Daughter, as being available on Amazon within 1 to 3 months which is total rubbish. Yes, it looks as if we might have sold out during the holida... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Kelkoo falls far short of ethical practice and is just a paid for click exercise. Wont fall it again absolute disgrace. I am not allowed to say my true feelings but con trick would be in the sentenc... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Nie polecam Kelkoo, mają swoje booty które sztucznie wyklikują Twój budżet. Ty myślisz że masz zajefajny ruch na stronie a w rezultacie robociki Kelkoo doją Twój budżet marketingowy. Jeśli srasz pieni... Ver mais

Classificada 3 em 5 estrelas

I became suspicious, but I was wrong. I made an order from kelkoo via amazon. Told delivery following day. When I checked amazon for tracking info the following day, there was no record of an order. S... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Site de comparação de preços

Informação fornecida por diversas fontes externas

Online shopping and price comparison from Kelkoo UK. Shopping site featuring online shopping guides and user reviews to help you find the latest products at the best price available.


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Heb shirt besteld

Heb shirt besteld
Is niet bezorgd of wordt
Helemaal niks over gemeld
Eerste en de laatste keer van mij

14 de janeiro de 2026
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hoi,

Het spijt ons voor je ervaring.

We willen echter duidelijk maken dat we geen producten rechtstreeks verkopen. We zijn een prijsvergelijkingsdienst die aanbiedingen van partnerwinkels toont en je vervolgens doorverwijst naar de website van de verkoper om de aankoop te doen.

Dit betekent dat de bestelling, verzending en communicatie volledig worden afgehandeld door de winkel waar je hebt besteld, niet door ons.

We raden je daarom aan om rechtstreeks contact op te nemen met de verkoper voor updates over de levering.

We blijven uiteraard beschikbaar als je hulp nodig hebt bij het achterhalen van welke winkel de aanbieding afkomstig is.

Classificada 1 em 5 estrelas

Son unos estafadores

Son unos estafadores,ponen unos precios y luego te metes a través de ellos en Amazon y son otros más caros.

18 de janeiro de 2026
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hola,

Sentimos mucho que hayas tenido esta experiencia y agradecemos que nos lo hagas saber.

Queremos aclarar que los precios que mostramos provienen directamente de los comercios y pueden cambiar en tiempo real según la disponibilidad, promociones o ajustes del propio vendedor. En el caso de Amazon, el precio final que aparece en su web es el que aplica en ese momento y puede variar respecto al que viste inicialmente.

No manipulamos los precios ni añadimos costes adicionales. Nuestro objetivo es ayudar a comparar ofertas y dirigir tráfico a los comercios de forma transparente.

Si quieres, puedes enviarnos más detalles de lo ocurrido y estaremos encantados de revisarlo para darte una respuesta más precisa.

Gracias por tu comentario.

Classificada 1 em 5 estrelas

Kelkoo falls far short of ethical…

Kelkoo falls far short of ethical practice and is just a paid for click exercise.
Wont fall it again absolute disgrace.
I am not allowed to say my true feelings but con trick would be in the sentence.

1 de janeiro de 2026
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hello, thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. To help us investigate further, could you please provide the name of the shop or any specific details about the situation? We take all feedback seriously and want to ensure we address any issues appropriately.

Classificada 1 em 5 estrelas

Kelkoo were advertising my book

Kelkoo were advertising my book, The Tombstone Maker's Daughter, as being available on Amazon within 1 to 3 months which is total rubbish.
Yes, it looks as if we might have sold out during the holiday period, but the books should be available on Amazon UK next week.

31 de dezembro de 2025
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hello, thank you for your message and for bringing this to our attention. We’re sorry for the confusion caused by the advertising. We rely on the information provided by the retailers, but sometimes stock updates aren’t reflected in real time. It’s great to hear the books will be available on Amazon UK soon, and we appreciate your patience.

Classificada 1 em 5 estrelas

Peor comparador de la historia

Peor comparador de la historia, te compara precios, cuando vas a la web no hay ni un solo precio que concuerde con el marcado. Puro spam.

26 de dezembro de 2025
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hola, gracias por tu comentario. Lamentamos que hayas tenido esa experiencia. Nuestro objetivo es ofrecer una comparativa aproximada de precios de distintos comercios, pero a veces los precios cambian rápidamente en las webs externas. Nos basamos en la información proporcionada por los propios comercios, lo que puede generar algunas discrepancias. Seguimos trabajando para mejorar la precisión y la actualización de la información. Agradecemos tu feedback, nos ayuda a seguir mejorando.

Classificada 2 em 5 estrelas

How do I know my order has gone through…

How do I know my order has gone through no conformation email feels like a scam

2 de dezembro de 2025
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Thanks for reaching out. Just to clarify, we don’t process orders directly. We are a price comparison platform, so we don’t have a shopping cart or handle payments.

If you haven’t received a confirmation email, please contact the shop where you made your purchase—they’ll be able to confirm your order and assist with any concerns.

Best regards,
Kelkoo Group

Classificada 1 em 5 estrelas

Muy mal. No es de confianza

Muy mal. Tienen precios de webs que son una pura estafa, como allzone.es, Basta con mirar las reseñas en trustpilot de esta web que os digo y lo comprobáis,
Yo no promocionaría páginas web fuleras como allzone.es y menos, si como en mi
caso, les he escrito informandoles sobre ellos y no se han dignado tan siquiera, en contestar.
No me lo explico....

26 de novembro de 2025
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hola Nacho, gracias por tu mensaje y por compartir tu preocupación. Tomamos muy en serio este tipo de comentarios y entendemos perfectamente tu punto.

Vamos a realizar una revisión interna y cuidadosa sobre el sitio que mencionas, analizando tanto la calidad del servicio como el impacto potencial en nuestros usuarios.

Apreciamos que nos hayas informado y te aseguramos que evaluaremos la situación con la máxima atención.

Kelkoo Group

Classificada 1 em 5 estrelas

memory bear pattern…

I ordered a Kelkoo memory bear pattern on the 19th October through Amazon. It was dispatched the next day on the 20th but appears it’s gone no further than that. I was given a delivery date of between the 27th October and the 7th November but it has never been delivered. Can you please confirm when my package will be delivered. Thank you.

12 de novembro de 2025
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hello,

Thank you for reaching out. We’re sorry to hear about the issue with your order. However, Kelkoo is an advertising platform that helps promote offers from online retailers such as Amazon — we don’t handle sales, payments, or deliveries directly.

For any questions or issues related to your order or delivery, please contact Amazon’s customer service directly through your Amazon account. They’ll be able to assist you with tracking and resolving the problem.

Kind regards,
The Kelkoo Team

Classificada 1 em 5 estrelas

Llega a Kelcoo en Juan Huratado de…

Llega a Kelcoo en Juan Huratado de Mendoza 7
Me comunica el conserge q esta ofucina NO EXISTE aqui desde hace unos años.
Ya lo pueden actualizar. He venido desde Guadalajara para NADA.

2 de junho de 2025
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hola,

Gracias por tu mensaje.
Queremos aclarar que Kelkoo es una empresa B2B (business to business) que ofrece un servicio de comparación de precios entre diferentes tiendas online. No somos una tienda ni vendemos productos directamente al consumidor final.

Si has tenido un problema con un pedido o necesitas información sobre un producto, te recomendamos contactar directamente con la tienda online desde la que realizaste la compra.

Lamentamos cualquier confusión y quedamos a tu disposición para cualquier duda relacionada con nuestro comparador.

Un saludo,
El equipo de Kelkoo

Classificada 1 em 5 estrelas

Not what I ordered

Thompson and Morgan Tomato seeds. 7 for £3.49 (Amazon) or 10 for £3.99 (Kelkoo)? Opted for the latter. Received 7 seeds for £3.99. It seems T&M don't make a pack of 10 seeds. Only 50p but feels like someone is telling porkies.

24 de abril de 2025
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hello,

Thank you for your message.

Please note that Kelkoo does not sell products directly. We are a comparison service that displays offers from various merchants.
For any issues related to the product or the quantity received, we kindly suggest contacting the seller directly.

If you need any further assistance, feel free to let us know.

Classificada 4 em 5 estrelas

Juaying flower crochet kit

Hi, I am struggling. I bought the juaying purple crochet flower bouquet. I've been in hospital, so I have just tried to make the bouquet and found they have sent me instructions for yellow bouquet. I am very happy with the kit, but am trying here to get proper instructions. I bought item from amazon. Because it's past the time for returning, which i dont really want to do, i cant find any options on amazon. Can you help please.

16 de dezembro de 2024
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Dear Susan,

Thank you for reaching out. As a price comparison platform, we don’t directly handle or fulfill product orders. I recommend reaching out directly to the merchant or seller from whom you purchased the bouquet on Amazon. They will be best positioned to assist you with obtaining the correct instructions.

Kind regards,
Kelkoo Group

Classificada 3 em 5 estrelas

Suspicious but wrong

I became suspicious, but I was wrong. I made an order from kelkoo via amazon. Told delivery following day. When I checked amazon for tracking info the following day, there was no record of an order. So I was very suspicious. However the day after it was due, my delivery arrived. Therefore Order communication should be improved.

23 de novembro de 2024
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hi Barbara,

Thank you for your feedback! We’re glad to hear that your delivery arrived and that you found the product you wanted using Kelkoo.

To clarify, Kelkoo is a price comparison service that helps users like you find the best deals from various retailers, including Amazon. However, the order process and communication after you’re redirected to the retailer’s site are managed by them directly. Kelkoo does not sell anything.

We’re pleased that we played a part in helping you discover the product, so probably we deserved a 5 stars!

Thanks again for sharing your thoughts!

Best regards,
The Kelkoo Team

Classificada 2 em 5 estrelas

POOR VALUE.. I have just bought a pair of chair back…

I have just bought a pair of chair back covers. They do the job but look home made by a child with an old sewing machine. They were £26 for 2 , ridiculously over priced. Need chair arm cuffs but will look elsewhere
Apparently kekoo were selling the product on behalf of another company through amazon. They should check the value of what they sell as it reflects upon them

31 de outubro de 2024
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Thank you for your feedback. We’re sorry to hear about your experience. Just to clarify, we are a price comparison platform and don’t directly sell products. Our aim is to help shoppers find and compare the best prices across multiple retailers.

We recommend reaching out to the retailer directly regarding product quality concerns, as they’ll be in the best position to assist. Thank you for sharing your experience, and we hope you find the chair arm cuffs that meet your expectations.

Classificada 1 em 5 estrelas

WEB ENGAÑOSA

Atención, esta web ofrece productos que no están en stock en las tiendas, y además a un precio engañoso inferior al que está en la web del vendedor. He buscado pienso para gatos Royal Canin Kitten de 10 kg, y dice que cuesta 59,45 € y en realidad en la web del vendedor cuesta 74,45 €. Pero es que además hablé esta mañana con este vendedor y me dijo que el producto está fuera de stock; sin embargo, esta web pretende venderte un saco.

10 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Kelkoo hosts Scam vendors and does nothing

Used Kelkoo to buy a product from Shop-Globe. Money taken but weeks later no product. Approached Kelkoo to explain they were listing a Scam company but no response or support.
I would advise not to use them as there is no security/checks for vendors

24 de maio de 2024
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hello,

We regret to hear about your negative experience with Shop-Globe. We want to assure you that we take such matters very seriously. Please be informed that the merchant in question is currently offline and we are actively investigating this issue.

Your feedback is valuable to us, and we are committed to ensuring a safe and reliable shopping experience on Kelkoo. We apologize for any inconvenience this situation has caused and appreciate your patience as we work towards a resolution.
Best Regards
Kelkoo Group

Classificada 1 em 5 estrelas

Fraud! Fake CPPs

I have contracted with them even 1 month then quickly I canceled the contract! This is a FRAUD!!!! Every day was coming the FAKE PPC! The most crazy is the FAKE click with one single IP has reached more than 100 clicks ! I gave feedback to account manager but they were pretending to figure out the issue and telling me that they never get such a feedback over 20 years of they business ! Shame on you ! All of you! FRAUD

14 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Fake Likes And Clicks

Tried this device promised 5x roas but it turns out they were advertising in a country that I wasn’t based and through google analytics, I could see the amount of clicks they say they are providing does not match what google says.

My roas was in the minus instead of 5x and if you try to get ahold of the account manager, they spent more time away from the company then working.

Defo avoid this place

10 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Scam, plain and simple

Scam, plain and simple.
after using a few other CSS services for google shopping we gave these guys a try also, big mistake.
firstly Their interface to track sales and spend is appalling, extremely basic, with no real reporting, and no idea where your money is being spent. in my view, this is done on purpose to obfuscate where your cash is being spent.
After raising this as a clear issue, We were promised better reporting, with sales tracking. Of course, this was never implemented by Kelkoo and we had monthly bills from them with no idea where the cash had been spent, no idea how many clicks we had, and no increase in traffic.
Needless to say, we ceased using them as soon as we could.
To our amazement, the invoices kept on coming even though we had canceled the campaign!
After raising this again and again as a clear error, all correspondence was ignored.
4 weeks later we had a letter from a solicitor in the UK saying we owed Kelkoo £900!
Naturally, this was disputed with them but they were not interested in anything we had to say.
2 weeks later we had a letter from the county court! they had actually taken us to court to recover the funds, incredible.

So we are currently in dispute with them in the County Court, needless to say, we are fighting this every step of the way.
My advice to anyone thinking of using this company is don't.
The technology is clearly set up to obfuscate where your money is being spent. if you challenge it, they ignore you. If you do not pay what they deem to be the costs for your non-existent traffic, they will take you to court and pluck a figure out the air.

We have been using google and various other CSS partners over the last 15 years in eCommerce, and Kelkoo is by far the worst company we have encountered.
As the title suggests, this is a scam, plain and simple.

2 de setembro de 2021
Opinião espontânea
logótipo da Kelkoo

Resposta da Kelkoo

Hi John,

Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.

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