Kit Keeper Opiniões 258

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer service, and storage the lady on the phone was very helpful and kind when advising me, and the AI was surprisingly well informed.

Classificada 5 em 5 estrelas

Kit Keeper stored all my son’s belongings over the summer - we live overseas and so this was the perfect solution. The boxes were delivered punctually and efficiently to his new address as he sta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly professional and competent. Looked for ages for a reasonably priced storage company without hidden costs! Finally Kit Keeper came to the rescue. Boxes are also much higher quality than we've se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Boxes were picked up on time by delivery - Kyle and Mick did an excellent job and offered to take the boxes off my hands when they saw me carrying them. I needed one less box than expected, and th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Armazém
  2. Serviço de logística
  3. Instalações de auto-armazenamento
  4. Local de armazenamento

Sobre Kit Keeper

Escrito pela empresa

About Kit Keeper
Kit Keeper is a by-the-box storage and shipping service built for students across the UK. We provide an all-inclusive service covering boxes, doorstep collection, secure storage, and redelivery—making moving between terms simple and stress-free.

Storage designed around student life

Kit Keeper was created for students who don’t have cars, spare storage space, or time to transport belongings across town. Instead of hiring vans or renting storage units, students simply pack their items into our boxes and book a pickup from their accommodation.

We collect your boxes from your door, store them securely, and return them exactly when and where you need them—whether that’s at the start of term, after a year abroad, or when moving to a new address.

Our flexible, by-the-box pricing means you only pay for the space you use, making Kit Keeper a practical and affordable option for short-term or long-term student storage.

We also offer student shipping across the UK, allowing you to send belongings without sourcing packaging or visiting a post office. One booking, one pickup, and everything handled end-to-end.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

258 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

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Classificada 5 em 5 estrelas

Very Helpful and Communicative

At first, it was a little bit difficult for me to understand why I was also ordering boxes from their website when I was looking to store away my stuff for the summer. However, their FAQ page was very helpful and when DPD failed to deliver those boxes, they were very communicative on alternative ways for me to store. Lastly, because of an unexpected bank holiday, they also very helpfully communicated that it would be the next day for my stuff to be delivered. All in all, just very helpful, easy, and communicative each step of the way.

20 de setembro de 2022
Opinião espontânea
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Resposta da Kit Keeper

Hi Celeste,

Thank you for taking the time to provide feedback. It's super interesting to hear your thoughts about the clarity of the booking process, we'll look into improving the explanation of how the service works on the booking page.

It's great to hear our team was helpful, best of luck for the next year of uni!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Great experience

The processes went well smoothly. The pick up and delivery were very fast and easy. Always came earlier than the expected time:) When I got questions they always responded quickly. All my boxes are back without damage or lost. It’s a great experience!

12 de setembro de 2022
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Resposta da Kit Keeper

Hi Yongshi,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

A brilliant service

A brilliant service. They kept me very up to date with when the boxes were being picked up and delivered. They were also extremely easy to contact and quick to reply to emails and pick up calls. They were also extremely accommodating when I missed the delivery and were extremely helpful in sending the boxes back that day. Will definitely use them again! Patrick was especially helpful and understanding on the phone.

1 de setembro de 2022
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Resposta da Kit Keeper

Hi Leah,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback to Pat!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

great service

Really straightforward process. The company is really great at keeping you informed throughout. Ben who delivered my boxes was particularly helpful.

1 de agosto de 2022
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Resposta da Kit Keeper

Hi Ellie,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback to the team!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Excellent service

I had a good experience with Kit Keeper. I initially used 3 boxes but ended up having to use another 2 boxes on the collection day itself. Ben, the friendly and energetic driver, was swift to collect and move the boxes for me. He came back two hours later to collect the new boxes. Laura was also very helpful and efficient in editing my booking to account for the new boxes. Both of them deserve praise and tips. (Hope you see this, Mike :D)

29 de julho de 2022
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Resposta da Kit Keeper

Hi Enson,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Brilliant!

Person who collected was Ben. He was very cheerful, helpful, and even came earlier than expected! Brilliant!

29 de julho de 2022
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Resposta da Kit Keeper

Hi Johnathan,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

I had a smooth process and the staff…

I had a smooth process and the staff were really helpful.

29 de julho de 2022
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Resposta da Kit Keeper

Hi Sanjna,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Ben is a champ!!!

Ben is a champ!!!, he came and collected my boxes very swiftly, KINGGGGG

29 de julho de 2022
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Resposta da Kit Keeper

Hi Chenchi,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that 'King Ben' was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Very helpful and efficient

A very helpful and efficient service, and I was informed every step of the way. I got replies/calls back straight away when I had questions and they even called after my boxes were collected to ask how everything went. Overall a very smooth service!

29 de julho de 2022
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Resposta da Kit Keeper

Hi Kiara,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Very easy and efficient

Very easy and efficient. the perfect service for students, such a stress relief

26 de julho de 2022
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Resposta da Kit Keeper

Hi Tamie,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

brilliant no hassle collected and…

brilliant no hassle collected and delivered on time 👍

22 de julho de 2022
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Resposta da Kit Keeper

Hi Sheena,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience!

Best wishes,

Mike
CEO

Classificada 4 em 5 estrelas

Very good service, website could be improved

Very good service overall, everything went more or less according to plan, but one or two improvements could be made. I needed storage for my possessions for two weeks in-between tenancies, and as promised they collected and delivered the items in a very timely manner. I only have a few complaints, firstly, the website allowed me to book my items to be delivered on a Saturday, however I was later informed that they do not deliver on weekends. I also think it would be helpful to include a link to login to your customer dashboard since after you have logged out I couldn't see an obvious link to login again.
Something to keep in mind is that the largest provided box size is 46cm, the only larger storage option requires you to own a suitcase. (Useful option if you have one :') )

21 de julho de 2022
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Resposta da Kit Keeper

Hi there,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team was helpful!

This is all very useful feedback. We do offer weekend delivery in some (but not all) areas and should be rolling this out UK wide soon; having said this we have amended the website so booking it is now unavailable to prevent that issue occuring again. We have some big plans for the UX of the platform and introducing new products so your comments are incredibly useful and very much appreciated!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Good service

Good service. Ben was friendly and helpful.

20 de julho de 2022
Opinião espontânea
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Resposta da Kit Keeper

Hi Hugo,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience and that the team was helpful!

Best wishes,

Mike
CEO

Classificada 4 em 5 estrelas

Used this service to keep some of stuff…

Used this service to keep some of stuff in storage for just over a week. Pretty expensive, but the actual boxes were well priced, delivery and redelivery (my driver was Ben) service were efficient and helpful. Unfortunately the website allowed me to book a weekend for delivery despite the courier service not operating on weekends. Unfortunately I caught this issue in time, but important to remember when booking on the website - an issue that should be amended.

15 de julho de 2022
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Resposta da Kit Keeper

Hi David,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team was helpful.

I very much appreciate the feedback. Off the back of your comments we've amended the website. We do offer weekend delivery in some (but not all) areas and should be rolling this out UK wide soon.

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Fantastic company

First time using this company and I will be doing so again. So easy and very helpful, Ben who delivered our boxes was fantastic and the process of picking up and delivering the boxes was so easy! Would absolutely recommend them, especially for students.

12 de julho de 2022
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Resposta da Kit Keeper

Hi Lauren,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience and that the team was helpful!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Ben the legend

Ben the legend

Pls give Ben a tenner; he was great. Offered to carry all the boxes in, was really friendly, and generally great delivery experience.

11 de julho de 2022
Opinião espontânea
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Resposta da Kit Keeper

Hia,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience and that the team was helpful!

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

The whole team were really helpful but…

The whole team were really helpful but special thanks to Ben for delivering our boxes with such organisation and Laura and Patrick for their help and understanding on the helpline. Would highly recommend - a great service

8 de julho de 2022
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Resposta da Kit Keeper

Hi Anushka,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Smooth and Easy Process

Ben was very helpful and efficient in collecting my boxes. Thank you very much for making it a smooth and easy process!

8 de julho de 2022
Opinião espontânea
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Resposta da Kit Keeper

Hi Zara,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

A lonely student saver!

The wan came right on time, the boxes were moved really quickly. Smooth, easy to use service that saves you when your you got no relatives to assist your moving

8 de julho de 2022
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Resposta da Kit Keeper

Hi Gin,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Best wishes,

Mike
CEO

Classificada 5 em 5 estrelas

Kit keeper was amazing

Kit keeper was really great, the guy came right to my university block with a trolley to load my boxes even though there was limited road accessibility. The customer service was equally as good and continued to keep in contact with me and answer my concerns. Would definitely use again!!!

7 de julho de 2022
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Resposta da Kit Keeper

Hi Becky,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Have a fantastic Summer!

Best wishes,

Mike
CEO

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