Kit Keeper Opiniões 258

At first, it was a little bit difficult for me to understand why I was also ordering boxes from their website when I was looking to store away my stuff for the summer. However, their FAQ page was very helpful and when DPD failed to deliver those boxes, they were very communicative on alternative ways for me to store. Lastly, because of an unexpected bank holiday, they also very helpfully communicated that it would be the next day for my stuff to be delivered. All in all, just very helpful, easy, and communicative each step of the way.

The processes went well smoothly. The pick up and delivery were very fast and easy. Always came earlier than the expected time:) When I got questions they always responded quickly. All my boxes are back without damage or lost. It’s a great experience!

A brilliant service. They kept me very up to date with when the boxes were being picked up and delivered. They were also extremely easy to contact and quick to reply to emails and pick up calls. They were also extremely accommodating when I missed the delivery and were extremely helpful in sending the boxes back that day. Will definitely use them again! Patrick was especially helpful and understanding on the phone.

Really straightforward process. The company is really great at keeping you informed throughout. Ben who delivered my boxes was particularly helpful.

I had a good experience with Kit Keeper. I initially used 3 boxes but ended up having to use another 2 boxes on the collection day itself. Ben, the friendly and energetic driver, was swift to collect and move the boxes for me. He came back two hours later to collect the new boxes. Laura was also very helpful and efficient in editing my booking to account for the new boxes. Both of them deserve praise and tips. (Hope you see this, Mike :D)

Person who collected was Ben. He was very cheerful, helpful, and even came earlier than expected! Brilliant!

I had a smooth process and the staff were really helpful.

Ben is a champ!!!, he came and collected my boxes very swiftly, KINGGGGG

A very helpful and efficient service, and I was informed every step of the way. I got replies/calls back straight away when I had questions and they even called after my boxes were collected to ask how everything went. Overall a very smooth service!

Very easy and efficient. the perfect service for students, such a stress relief

brilliant no hassle collected and delivered on time 👍

Very good service overall, everything went more or less according to plan, but one or two improvements could be made. I needed storage for my possessions for two weeks in-between tenancies, and as promised they collected and delivered the items in a very timely manner. I only have a few complaints, firstly, the website allowed me to book my items to be delivered on a Saturday, however I was later informed that they do not deliver on weekends. I also think it would be helpful to include a link to login to your customer dashboard since after you have logged out I couldn't see an obvious link to login again.
Something to keep in mind is that the largest provided box size is 46cm, the only larger storage option requires you to own a suitcase. (Useful option if you have one :') )

Good service. Ben was friendly and helpful.

Used this service to keep some of stuff in storage for just over a week. Pretty expensive, but the actual boxes were well priced, delivery and redelivery (my driver was Ben) service were efficient and helpful. Unfortunately the website allowed me to book a weekend for delivery despite the courier service not operating on weekends. Unfortunately I caught this issue in time, but important to remember when booking on the website - an issue that should be amended.

First time using this company and I will be doing so again. So easy and very helpful, Ben who delivered our boxes was fantastic and the process of picking up and delivering the boxes was so easy! Would absolutely recommend them, especially for students.

Ben the legend

Pls give Ben a tenner; he was great. Offered to carry all the boxes in, was really friendly, and generally great delivery experience.

The whole team were really helpful but special thanks to Ben for delivering our boxes with such organisation and Laura and Patrick for their help and understanding on the helpline. Would highly recommend - a great service

Ben was very helpful and efficient in collecting my boxes. Thank you very much for making it a smooth and easy process!

The wan came right on time, the boxes were moved really quickly. Smooth, easy to use service that saves you when your you got no relatives to assist your moving

Kit keeper was really great, the guy came right to my university block with a trolley to load my boxes even though there was limited road accessibility. The customer service was equally as good and continued to keep in contact with me and answer my concerns. Would definitely use again!!!