Knickerbox Opiniões 

Lovely underwear, but if you need to return you will have to wait nearly 20 WORKING days for a refund !! i wont be ordering again due to this issue

Excellent quality. Quick delivery.

Great company fantastic products, I would highly recommend everything I have bought has fitted true to size and looks amazing.

Lovely underwear, perfect fit

Good experience! Love all the products! Nice fast delivery

Lovely quality ,delivered quickly (I was at home which is a bonus with Evri as you never know where they are going to leave it)
Really pleased with the items and will definitely reorder

Fabulous service. Delivered opener than expected. Great prices and lovely items. Will certainly purchase again

Very good service

Excellent service and very fast delivery. Great quality, comfortable products

Beautiful bra fast delivery fantastic experience

Love the bra

The shipping is super fast!
And I have a super sexy affordable piece of lingerie to boot! 🙂

My partner ordered and all arrived fine in time for holiday

No delivery, said it was “delivered” contacted them 3 times and no reply at all.

Perfect product, really fast delivery. Ordered more as soon as I tried the bread on, second delivery as perfect as the first!

I paid for next day delivery and didn’t receive next day

Avoid at all costs. Item itself was awful. Dreadful design. Return process was even more painful - confusing website with returns info expertlyo hidden and really clunky process to follow to get any money back. Dreadful!

Steve, the one-piece bodies I received have a knicker part to them (has to be pulled up from feet) but then two hook and eye fastenings at the back. Most women swivel their bra and fasten the hook and eye part at the front, then swivel it to the back. But you canf do that when the bottom of the one-piece has to be pulled up like knickers. Its possible to fasten at the back, but very awkward. And every time you go to the loo, you'd have to unfasten two hook and eye bands. It had to have been designed by a man. They make zero sense otherwise.

Re the returns. Clearly Im not the first to struggle with that. Having to log in - password rejected. Password reset email doesnt arrive. Click on returns, takes you to returns policy. Quite a few more clicks and searching required to finally find the form. If its not intentional its dreadful website coding. This was my first order from Knickerbox and will be my last.

Oh and 11 emails from knickerbox and evri from order to delivery is ridiculous. I really dont need 7 emails clogging my inbox which are just telling me an item is in transit.

When I want to return an order and press return the website says my email is not recognised (I'm definitely using the same email; I log in to the Knickerbox site with it). Believe this is to discourage returns.
Shopping with Knickerbox has not been a pleasant experience. There was a massive delay with delivery due to your courier Evri which took time to resolve (post office explained this was a fault at the Knickerbox end) , the webchat does not work, and this return should be a simple matter but this is a simple problem that should not exist and discourages returns.