We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Ver mais
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Lee longlands have been great to me, their service from start to finish has been amazing. But the delivery guys Will & Lewis are 2nd to none. They went above and beyond when delivering my sofa. Thanks... Ver mais
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Ver mais
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We were allowed ample time to peruse the complete sofa range without being bombarded by staff which we liked. We were approached by a very friendly lady staff member, I think her name was Sandra... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contacto
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
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Very helpful staff in store
Very helpful staff in store, logistics and delivery team
17 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Great experience
Great experience. I was contacted by phone to arrange a delivery date and received a call the day of to give me a two hour time window and told me what specific time they were aiming for. Nathan and Carl delivered and were efficient and very polite.
5 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
A very relaxed buying experience
A very relaxed buying experience , no
" pushy " salesman"
Paul Bayliss was excellent, he explained everything and answered all rhe questions we asked.
We thoroughly recommend Lee Longlands for their service.
4 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a relaxed buying experience with us. We believe our customers should have the time and space to make the right decision without feeling under any pressure, so it's fantastic to know this was reflected in your visit.
It's especially pleasing to hear your kind comments about Paul Bayliss. We're delighted that he took the time to explain everything clearly and answer all of your questions, helping you make your purchase with confidence.
We'll be sure to pass your wonderful feedback on to Paul—he'll be thrilled to know his service made such a positive impression.
Thank you again for choosing Lee Longlands and for your recommendation. We truly appreciate your support and look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Very helpful and informative staff
4 de agosto de 2026
Resposta da Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and informative. Providing knowledgeable advice and excellent customer service is something we take great pride in, so it's wonderful to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Delivered without power pack
Delivered on time but without power pack, contacted the store who said they would get it posted and let me know when, a week later still no update. Left with a recliner chair that doesn’t recline.
4 de agosto de 2026
Resposta da Lee Longlands
We're pleased to hear that your delivery arrived on time, but we're very sorry to learn that your recliner was delivered without its power pack. We completely understand how frustrating it must be to receive a chair that you can't use as intended.
We're also sorry that, despite being assured the missing part would be posted and that you would receive an update, you've been left waiting for a week without any communication. This is not the level of service we aim to provide, and we apologise for the inconvenience and disappointment this has caused.
Your comments will be shared with our Customer Services team so we can review what has happened and improve our communication. We sincerely apologise for the delay and appreciate your patience while this is resolved.
Warm regards,
The Lee Longlands Team
Lee Longlands delivery
Frank and Mark delivery drivers were excellent, good communication before they arrived. Very respectful of the property and friendly and efficient in putting my bed together and in position. Removed all the packaging. Delighted to deal with such nice people!
9 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Carl and Nathan top blokes.
Carl and Nathan were polite, helpful and efficient. Perfect in every way. Set up all the chairs and invited us to test them while they were still here, checking that we were happy. Great job. 10 out of 10.
Bob and Di Lewis.
4 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback, Bob and Di!
We're delighted to hear that Carl and Nathan provided such excellent service during your delivery. It's fantastic to know they were polite, helpful, and efficient, and that they took the time to set up your chairs and make sure you were completely happy before they left.
Providing this level of care and attention is exactly what we strive for, so we're thrilled to receive your "10 out of 10" rating. We'll be sure to pass your kind words on to Carl and Nathan—they'll be delighted to know their efforts were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new chairs for many years to come, and we look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Another very good experience.
Another very good experience with Lee Longlands. From helpful salesroom staff at the Bristol Cribbs Causeway Store, all the way to the exceptional Tony & Kane for delivery and installation, everything was great. I think this is why we find ourselves returning to the store.
4 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Excellent service
Excellent service , friendly staff , delivery was communicated well and arrived on time !
21 de julho de 2026
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Frank and Adam drlivered our sofa with…
Frank and Adam drlivered our sofa with great,it was a difficuly delivery but they were careful with our other furniture and did not rush.very satisriex as usual with lee longlands and there employees.Great company.
4 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Richard and Will gave us a great…
Richard and Will gave us a great delivery. They were punctual, polite, friendly and very efficient! Can't fault them. They put the furniture exactly where I wanted it.
4 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Two men
Two men , Nathan and Carl delivered our table in the time indicated and they were polite and respectful and removed all packaging. Thank you.
3 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Had 2 tempur mattresses delivered by…
Had 2 tempur mattresses delivered by Jay and Carl. - it was up 3 flights of stairs and in a heatwave - they were courtesy and cheerful despite the hike and extreme weather and kept there sense of humour !
17 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that your delivery went so well and that our drivers were knowledgeable, friendly, and arrived on time. Providing a reliable, professional service is something we take great pride in, so it's fantastic to know you had such a positive experience.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that you received helpful, knowledgeable advice along with a friendly and welcoming service. Providing expert guidance in a relaxed and approachable environment is exactly the experience we aim to deliver, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Mark and Lewis were very polite…
Mark and Lewis were very polite efficient and helpful. They made sure they good get the settee in through the door and without causing ay damage to either the walls doors or the settee itself. They then took great care when manouvering the settee into position. They plugged it in and made sure the recliners were working correctly. They were tidy and took away the packaging. A delight to interact with, efficient and helpful. Could not have asked for better service. Thankyou.
3 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Mark and Lewis provided such exceptional service during the delivery of your new settee. It's fantastic to know they took great care to ensure the settee was brought into your home safely, protecting both your property and your furniture throughout the process.
We're especially pleased that they took the time to position the settee exactly where you wanted it, set it up, checked that the recliners were working correctly, and removed all the packaging before they left. It's wonderful to hear that you found them efficient, helpful, and a delight to interact with.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be thrilled to know their professionalism and attention to detail made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your feedback and hope you enjoy your new settee for many years to come.
Warm regards,
The Lee Longlands Team
You know you’re getting the best in…
You know you’re getting the best in goods and service when you buy from Lee Longlands. Oh and I forgot coffee and tea on the house!
25 de julho de 2026
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you feel you receive the very best in both quality and service when you shop with Lee Longlands. Providing exceptional products alongside a first-class customer experience is exactly what we strive for.
We're also pleased you enjoyed our complimentary tea and coffee—it’s our little way of making your visit as relaxed and enjoyable as possible!
Thank you again for your wonderful comments and for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Brilliant experience
Brilliant experience from the minute we entered the showroom in Cribbs Causeway right through to delivery.
I was messaged with a delivery time slot.
Delivery received literally a few minutes ago bang on time!Frank and Adam were both courteous, professional and friendly. Furniture was placed to my wishes and all rubbish removed with a high level of respect shown to both my delivery and my home.
Well done Frank and Adam for a seamless delivery!
3 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had a brilliant experience from the moment you entered our Cribbs Causeway showroom right through to the delivery of your furniture. It's fantastic to know that the communication throughout the process kept you well informed and that your delivery arrived exactly on time.
We're especially pleased to hear your kind comments about Frank and Adam. We'll be sure to pass your feedback on to them—they'll be delighted to know that their courteous, professional, and friendly approach, along with the care they took in placing your furniture exactly where you wanted it and leaving your home tidy, made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Smooth, no hassle delivery…
Tony & Kane delivered our dining table and chairs this morning with help from Richard & Will. Delivery was completely smooth. The team had our delivery notes, dropped us a message nice and early to say what time they’d arrive. Arrived at that time. All were very friendly, managed our steps (heavy table!) and made sure everything was 100% clean before departing. I wish every delivery was as smooth as this!
3 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that Tony and Kane, with the help of Richard and Will, provided such a smooth delivery experience for your dining table and chairs. It's wonderful to know that the team kept you informed with an early delivery update, arrived exactly when promised, and handled your heavy table with such care and professionalism.
We're especially pleased that they took the time to ensure everything was set up to your satisfaction and left your home spotless before they departed. Delivering this level of service is exactly what we strive for, so it's fantastic to hear you wish every delivery was as smooth as this!
We'll be sure to pass your kind words on to Tony, Kane, Richard, and Will—they'll be delighted to know their hard work and attention to detail were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new dining table and chairs for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
We brought a mattress from your Kidderminster
We brought a mattress from your kidderminster store we were served by a wonderful sales lady named Michelle she had wonderful knowledge of her products i gave her my wishes due to a really bad back she recommend 2 mattresses encouraged us to lay on them for 20 min we chose one because of her full knowledge of the springs and makeup of the matress.
2 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience at our Kidderminster store. It's fantastic to know that Michelle's knowledge and expertise helped you find the right mattress, especially with your back concerns.
Taking the time to understand your needs, explain the differences between the mattresses, and encourage you to spend time trying them is exactly the level of service we aim to provide. We're so pleased that Michelle's guidance and detailed product knowledge gave you the confidence to choose the mattress that was right for you.
We'll be sure to pass your kind words on to Michelle—she'll be delighted to know her care, patience, and expertise made such a positive difference to your experience.
Thank you again for choosing Lee Longlands. We hope your new mattress provides you with many comfortable and restful nights, and we look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Great service!
From placing my order online, I was kept informed of my delivery date. When it was delivered the delivery guys Adam and Nathan were extremely polite and very helpful
Nothing was too much trouble, from unpacking my item
to putting in the room it was intended for!
I would definitely recommend Lee Longlands!
31 de julho de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive experience from the moment you placed your order online through to the delivery of your furniture. Keeping our customers informed every step of the way is something we take great pride in, so it's fantastic to know you felt well updated throughout the process.
We're especially pleased to hear your kind comments about Adam and Nathan. We'll be sure to pass your feedback on to them—they'll be delighted to know their polite, helpful approach and willingness to go the extra mile by unpacking your item and placing it exactly where you wanted it made such a positive impression.
Thank you again for choosing Lee Longlands and for your recommendation. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
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