Rose who works at LifeLight 15 The Hyde SG2 9SD was so helpful . She went above and beyond to explain the products they sell and was very experienced in her field. I would highly recommend thi... Ver mais
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Leia as opiniões dos outros
Gary felt honest and trustworthy to deal with. My mum suffers from anxiety and finds it hard to deal with strangers coming to her home but Gary made her feel safe and not like she was being duped int... Ver mais
Customer services was not very inspiring when I spoke to a young woman to find out when my scooter was arriving. Also the £90 set up fee is over the top as when it arrived the engineer told me that... Ver mais
Good service, bought a set of lithium batteries for mobility scooter. At least twice the range, probably closer to three times the range, and less than half the weight of lead acid batteries. Deliver... Ver mais
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- também em
- Loja de cadeiras de rodas
- Reparação de cadeiras de rodas
Escrito pela empresa
We work hard to make sure that you get the right help and support before you make your choice to buy a product, however, once you have made your purchase we are still there should you need us. After sales care is VERY important to us as we know that true customer care happens many months after you have made your purchase. You are not forgotten when we have delivered your goods!
Informações de contacto
15 The Hyde, SG2 9SD, Stevenage, Reino Unido
- 01438 211154
- customerservice@lifelightmobility.co.uk
- www.lifelightmobility.co.uk
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Very accommodating
Very accommodating, very very helpful & pleasant, I'd highly recommend this shop and I'll be returning soon, I felt comfortable not pressured in anyway, thanks
Rose who works at LifeLight 15 The Hyde…
Rose who works at LifeLight 15 The Hyde SG2 9SD was so helpful .
She went above and beyond to explain the products they sell and was very experienced in her field.
I would highly recommend this establishment for you're mobility needs .
A much better 1 to 1 customer service then some of the big mobility stores .
And a very well stocked up shop wirh lots of scooters and loads of other mobility products too at very competitive prices .
Rose was just so attentive to all my needs .
Easy parking too for customers.
Forget the rest she was the best shop assistant in every aspect.
Very helpful
Very helpful, even rang me after I'd placed the order on line to make sure I'd order the correct tyres for my father's wheelchair.
Really impressed with how easy the…
Really impressed with how easy the website is to use, clear details and fair prices. My order came earlier than expected and communication throughout was excellent. Highly recommend this company.
Speedy, efficient service
I had an emergency and lots of commitments to fulfill.
Gary came the same day and fixed the problem (he even cleaned my scooter)
An excellent family business, they have customer ethic spot on.
Thank you
Regards Audrey👵🦼
great service
nice an simple placed an order it arrived within 3 days fitted same day lovely clear instructions
Absolutely first-class experience
Absolutely first-class experience, from start to finish. Ordered a pair of puncture-proof tyres for my mobility scooter and they arrived the very next day, perfectly packed and exactly as described. Couldn’t be happier with the service.
Good Customer service cost NOTHING
The Scooter we bought from them in June 2024 has developed a fault . On the 19th/20th June this year (25) a very loud clicking from the rear wheel became apparent. As the scooter was still under warranty at that time I contact the supplier Lifelight ,the owner came back right away and told me that all I needed to do was take off the wheel and remove a pin and then grease the axle . When I told them I could not do this the owner of Lifelight said I could pay £125 to have an engineer come out and do this ,I said the scooter was under warranty, Maney emails have been sent directly to the owner of Lifelight but no matter what I say they still will not have the problem fixed all the owner has said is that it is WEAR AND TARE and thats not covered by the warranty and by just looking at a video I made of the noise he diagnosed the fault as being WEAR AND TARE I would caution anyone about buying from Lifelight because when things go wrong that mean they have to fix it under warranty they shark there responabilitys. Trading Standards have now been involved and I await there help.

Resposta da Lifelight Mobility
Website clear
Website clear, prices fair, delivery beat expectations by arriving the very next morning.
After several disappointing attempts…
After several disappointing attempts elsewhere, Gary personally matched a custom seat cover for my scooter, sent it before payment to confirm fit, and processed everything once I was happy, honestly the most trusting, above-and-beyond service I’ve experienced in years!
I wasn’t aware the inner tubes
I wasn’t aware the inner tubes advertised with the tyres were not the correct size and were smaller

Resposta da Lifelight Mobility
Needed puncture-proof tyres urgently
Needed puncture-proof tyres urgently; Lifelight dispatched them the same afternoon and even tracked the courier for me, keeping me updated until they arrived.
always great job
always great job. never ever let me down.if gary says hes coming to pick my scooter up ,he shows up.
No order arrived
I phoned up check when my order would be delivered they told me the following day but the order never arrived. No contact from them I had my tyre fitter ready to fit the 4 tyre so it cost me 60 pounds for him. To do nothing will not be using them anymore.

Resposta da Lifelight Mobility
Superb company , strongly recommend
Superb company. Won’t go anywhere else now. Ordered new wheels and castors for my wheelchair by phone , staff were super helpful and kind and polite and order arrived a few days later. Quality is beautiful and my chair now looks classy all in black !
Thank you lifelight!
Solid tyres
Quick delivery, items as described no problems and very easy to deal with I would certainly use again and recommend thanks.
Puncture proof tyres
I ordered 2 puncture proof tyres for my mobility scooter. ordering by phone was so easy and the guy on the phone was helpful and pleasant. I ordered Monday and they were delivered Wednesday.
I would definitely recommend and will use again
Exceeded my expectations
Exceeded my expectations, so helpful and easy to deal with
Easy to find what you need on the…
Easy to find what you need on the website, excellent delivery and great prices
Easy Ordering, Fast Delivery & Great Aftersales
Very easy ordering and fast delivery. Competitive pricing.
When I had a problem with the couriers I emailed Lifelight and the problem was solved within a couple of hours. Great aftersales service.
Recommended AAA+
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