Lifelight Mobility Opiniões 

72
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Rose who works at LifeLight 15 The Hyde SG2 9SD was so helpful . She went above and beyond to explain the products they sell and was very experienced in her field. I would highly recommend thi... Ver mais

Classificada 5 em 5 estrelas

Gary felt honest and trustworthy to deal with. My mum suffers from anxiety and finds it hard to deal with strangers coming to her home but Gary made her feel safe and not like she was being duped int... Ver mais

Classificada 3 em 5 estrelas

Customer services was not very inspiring when I spoke to a young woman to find out when my scooter was arriving. Also the £90 set up fee is over the top as when it arrived the engineer told me that... Ver mais

Classificada 5 em 5 estrelas

Good service, bought a set of lithium batteries for mobility scooter. At least twice the range, probably closer to three times the range, and less than half the weight of lead acid batteries. Deliver... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade
  2. também em
  3. Loja de cadeiras de rodas
  4. Reparação de cadeiras de rodas

Escrito pela empresa

We work hard to make sure that you get the right help and support before you make your choice to buy a product, however, once you have made your purchase we are still there should you need us. After sales care is VERY important to us as we know that true customer care happens many months after you have made your purchase. You are not forgotten when we have delivered your goods!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

72 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,4

Todas as opiniões

(72)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great product and service

Great product and easy to find on the website, showed exactly what I needed to know, easy to order, fair price and very prompt delivery. Items well packed and I was kept up to date on progress. I would highly recommend and will use again.

12 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling company

Appalling company, totally disinterested in the customer. New scooter ordered in May,2023 through Gary who told me I would be contacted at the end of the week as to when scooter would be delivered. He did not make contact so following week I phoned to find out when to expect scooter; he replied I would be contacted. After a couple more phone calls to him and a couple of emails requesting update on my order he has not contacted me since. Scooter badly needed as present one 20 years old. Purchased elsewhere and delivered in two days from company 100 miles away. Gary's word means very little.
addendum: In response to your reply; if your company required a deposit before order why was one not requested and which I would have happily agreed to. As the ordering was done over the phone why was no order form supplied or email sent to me to confirm the verbal order and why were follow-up communications regarding the order ignored?

24 de maio de 2023
Opinião espontânea
logótipo da Lifelight Mobility

Resposta da Lifelight Mobility

We do not order in products for customers without a deposit or an order. We have not had an order for this scooter from you and neither have we had a demonstration deposit paid either so we are not sure why you expected it to be sent to you. Had you done with us as with the other company 100 miles away we would have been able to process and deliver your order in the same time frame but with the added advantage of on site warranty and insurance with breakdown recovery included.

Classificada 5 em 5 estrelas

Great service

The tyres arrived really quickly. There was an issue with one tyre, but it was rectified immediately. Very good value. Great customer service

5 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I would recommend Garry at the Hyde…

I would recommend Garry at the Hyde disability shop. Garry has several different disabiity aids of various types.
Garry was very helpful when i enquired about having a mobile disability scooter. i tried one and i found that it wasn't quite what i wanted then Garry showed me an'other one which was very suitable for my needs.
Garry delivered my mobile scooter to me and he even fited two mirrors on the handle bars. Garry also arranged an insurance for my mobile scooter and he explained about getting it servied once a year!
Thank you for your hep Garry.

13 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Gary came out the same day when joystick on power chair completely stopped working. As needed a new joystick and the wait for delivery was going to be several weeks, Gary very kindly loaned a chair at no cost to keep my Mum mobile until new part arrived and replaced.

17 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Scooter repair…

Gary was very helpful in finding the fault in my wife's mobility scooter and managed to repair it. His charge for the spares and labour were reasonable i did not feel i had been ripped of. very local and handy to get to. Parking local and easy.

8 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, fast, helpful staff when I rang to confirm I was choosing the correct tyres. Will buy again

13 de agosto de 2022
Opinião espontânea
logótipo da Lifelight Mobility

Resposta da Lifelight Mobility

Glad we were able to help and we look forward to helping you in the future

Classificada 5 em 5 estrelas

I am very happy to leave a five star…

I am very happy to leave a five star review for Garry he has repaired two of my mobility scooters and his work and price is excellent I would highly recommend anybody who needs help in anyway with a mobility scooter should go and see Garry

20 de julho de 2022
Opinião espontânea
logótipo da Lifelight Mobility

Resposta da Lifelight Mobility

Hi Richard, Its is a pleasure to help you out. Thank you for the kind review.

Classificada 5 em 5 estrelas

Excellent service with fast delivery

Excellent service with fast delivery, would definitely recommend life light mobility for all your mobility solutions.

20 de julho de 2022
Opinião espontânea
logótipo da Lifelight Mobility

Resposta da Lifelight Mobility

No problem, hope we can help again in the future.

Classificada 5 em 5 estrelas

Terrific value mobility tyres

Excellent advice and service, I'll definitely use this company again

19 de julho de 2022
Opinião espontânea
logótipo da Lifelight Mobility

Resposta da Lifelight Mobility

Thank you for the review Peter. we look forward to helping you out again in the future.

Classificada 4 em 5 estrelas

Very pleased with the speedy delivery…

Very pleased with the speedy delivery even though the wrong colour was sent the problem was rectified straight away.

14 de junho de 2022
Opinião espontânea
logótipo da Lifelight Mobility

Resposta da Lifelight Mobility

Hi Jackie, thank you for the review and apologies for the mix up on the colour of the tyres.

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