Lifestyle Insurance Brokers Opiniões 

81
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had josh who renews my insurance every year always does his best to get me the best quote. This year the company I went with did a ccj search and found out I had some so gave me a cancellation letter... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having been in the motor trade 35 years the annual renewal of insurance has always been a traumatic experience. Insurers, brokers and agents come and go. Constant b*ll s*it, endless repeats of gree... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I can't recommend Lifestyle Insurance Brokers highly enough. Sarah and Martin worked hard to find us the right fleet insurance deal in the first place, taking the time to understand our business and c... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolute crooks, happy to take your premium in full (£1400!!!) then cancel your policy because a requested document was mailed to them over the weekend arriving on the Tuesday (a day late instead of... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector de seguros

Informação fornecida por diversas fontes externas

Lifestyle Insurance Brokers offer impartial advice and great rates on motor trade insurance. Visit our website for a quote.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(81)

30 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Rachel Allman has been amazing nothing…

Rachel Allman has been amazing nothing ever to much trouble she has been a godsend love this company it's so easy to add and remove my vehicles thank you so much Rachel keep up the good work.

18 de dezembro de 2025
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Thanks for the great review, Alan! Rachel is a valued member of the team and I know she will be very pleased.

Classificada 5 em 5 estrelas

Great company to deal with

Great company to deal with, Laura Carson was very helpful and efficient in dealing with my queries.

17 de dezembro de 2025
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Resposta da Lifestyle Insurance Brokers

Thanks for the 5 stars! I am so glad you appreciate our service.

Classificada 5 em 5 estrelas

Great service

⭐⭐⭐⭐⭐
I’ve arranged my trade insurance, as well as business and personal car insurance, through Aisha Ahmed, and the service has been excellent.

Aisha is knowledgeable, responsive, and makes everything very straightforward. She took the time to explain all the options clearly and ensured I had the right cover at a competitive price. The whole renewal process was smooth and stress-free.

Highly recommend Aisha and Lifestyle Insurance Brokers for anyone looking for reliable and professional insurance services.

17 de dezembro de 2025
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Resposta da Lifestyle Insurance Brokers

Hi Jonas. Thank you for such a fantastic review. Aisha is a valued member of the renewals team and I know how pleased she will be with your comments.

Classificada 5 em 5 estrelas

Just wanna say a big thank you to…

Just wanna say a big thank you to Rachel for her outstanding service. She was so helpful and my request was sorted so quick. Thank you Rachel. I wish all of them to be knowledgable like you!
A*****

16 de dezembro de 2025
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Resposta da Lifestyle Insurance Brokers

Thank you for your kind comments. Rachel will be very pleased!

Classificada 5 em 5 estrelas

Amanda Cotterill

I would like to thank Amanda Cotterill
For all your help and support you have give to me over the last few day. You have gone above and beyond.
You deserve so much more than 5 stars.
Thank you
Kind regards
Scott palmer

12 de dezembro de 2025
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Resposta da Lifestyle Insurance Brokers

Thank you for your kind review, Scott! Amanda will be so pleased.

Classificada 5 em 5 estrelas

Another year done and renewed with…

Another year done and renewed with Aisha can't fault the service and price will always go back to them

12 de dezembro de 2025
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Resposta da Lifestyle Insurance Brokers

Thanks for the great review! I will pass your comments on to Aisha.

Classificada 5 em 5 estrelas

Above and Beyond

Lifestyle Insurance Brokers have gone above and beyond to help us find the cheapest insurance to cover the needs for our company fleet. Martin has been professional and down to earth, putting our needs first, and ensured we got the best offer available which gave us a massive saving on our previous insurances. Thank you Martin!

3 de dezembro de 2025
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Resposta da Lifestyle Insurance Brokers

Thanks for your fantastic review! I will pass your comments on to Martin

Classificada 5 em 5 estrelas

Best renewal service year after year

Every year they find me the best prices and cover for my insurance renewal and they are very friendly, which makes all the difference these days. Emma R is the main person who looked after me so well.

22 de agosto de 2025
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Resposta da Lifestyle Insurance Brokers

Thank you for the great review, David! Emma will be very pleased with your feedback.

Classificada 1 em 5 estrelas

Absolute crooks

Absolute crooks, happy to take your premium in full (£1400!!!) then cancel your policy because a requested document was mailed to them over the weekend arriving on the Tuesday (a day late instead of Monday) then they refund you over 2months later, half of what you’ve payed! Then laughingly, they get upset when you leave a bad review! Provide a better service LIFESTYLE, it’s that simple!
Avoid this broker!!!!!

15 de abril de 2025
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Resposta da Lifestyle Insurance Brokers

I am sorry to find that you appear to be unhappy with the service you have received from us. However, we did not cancel your insurance policy. Your policy was cancelled by the insurance underwriter for non-receipt of various requested documents. It is quite common for insurers to request documentation for verification purposes. If the requested documents are not received within a reasonable timeframe, the insurer or underwriter may then issue a Cancellation Notice giving a specific date and time for the required documents to have been received in order to prevent cancellation. Unfortunately, your documents were not received in time.
If you require any further information, please do not hesitate to contact our office.

Classificada 5 em 5 estrelas

Outstanding Support and Service

Outstanding Support and Service from Amanda Cotterill

I’d like to extend my sincere thanks to Amanda Cotterill at Lifestyle Insurance Brokers for her exceptional support and dedication in managing my car insurance queries. Amanda has been consistently friendly, professional, and incredibly helpful throughout the entire process.

She went above and beyond to ensure I was paying the correct premiums for my cover and was persistent in securing a refund that I was due. Her attention to detail and commitment to getting things resolved properly really stood out.

It’s rare to come across someone so genuinely invested in providing great customer service. Thank you, Amanda — your help has been truly appreciated!

Regards,

Luke Hill

16 de maio de 2025
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Resposta da Lifestyle Insurance Brokers

Thanks for this fantastic review, Luke! Amanda is a real asset to Lifestyle, and it is always nice to see that her efforts are appreciated. She will be very pleased with your comments.

Classificada 5 em 5 estrelas

Excellent service provided by Rachel…

Excellent service provided by Rachel Allman. Had to adjust my policy and Rachel helped making the process easy and straight forward. I would highly recommend. Thank you

11 de abril de 2025
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Resposta da Lifestyle Insurance Brokers

Thanks for your great review! I know Rachel will be very pleased

Classificada 5 em 5 estrelas

I was very impressed with Rachel from…

I was very impressed with Rachel from your team who went out of her way to help me solve a problem with a false claim that was made against me, I think without her help the problem would not have been sorted out...
Thanks again Rachel..
Regards.
Phil Webster..

8 de abril de 2025
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Resposta da Lifestyle Insurance Brokers

Thanks for the great review, Phil! Rachel is a valued member of our Customer Services team. She will be delighted when I pass on your thanks.

Classificada 1 em 5 estrelas

The worst insurance broker company ever…

The worst insurance broker company ever , been waiting two and half months fir refund, call many times requesting call back but Amanda the manager never call me back
Extra charges not in the policy, i need to ask legal advice to challenge them

4 de abril de 2025
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Resposta da Lifestyle Insurance Brokers

Good afternoon. I am sorry that you are unhappy with the service you have received. However, any charges made by us in respect of the cancellation of your insurance policy are in line with the Terms of Business document sent to you by email 2 days before you incepted your insurance. To suggest that the charges are "extra" is clearly incorrect. I can see that Amanda spoke to you regarding your cancellation on 04/04/2025. If you require any further assistance, please do not hesitate to contact our office.

Classificada 1 em 5 estrelas

Not recommended

Not recommended. Highly unprofessional customer service, all sounds great at selling point, once you paid, all additional charges occur and you either agree on them or will be charged for policy cancellation. And yes i know, most brokers are like this, NO, we have been in trade for years and by far Lifestyle Insurance Brokers are worst experience so far.

15 de outubro de 2024
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Resposta da Lifestyle Insurance Brokers

I am sorry to hear that you are unhappy with the service you have received from Lifestyle. I would however like to make a general point that additional charges can sometimes be due for various reasons. For example, if a material fact such as a previous claim has not been disclosed prior to an insurance policy incepting, then this could result in an additional charge. Also, cancellation charges may sometimes apply. One example would be where a customer instructs their broker to cancel their policy. Any cancellation charges are clearly detailed in our Terms of Business document.

Classificada 5 em 5 estrelas

…great

Been using them for the last three years always helpful and reasonable price,

20 de janeiro de 2025
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Resposta da Lifestyle Insurance Brokers

Thanks for the 5 stars, and the feedback Neville! It is much appreciated.

Classificada 1 em 5 estrelas

Terrible Experience with Lifestyle Insurance Brokers

I had an incredibly frustrating experience with Lifestyle Insurance Brokers. From the start, their customer service was unprofessional and unhelpful. I was promised a tailored insurance plan that would fit my needs, but it felt more like a generic sales pitch. The broker I dealt with was pushy and rushed, barely taking the time to explain the details of the policies.

Additionally, the communication was terrible. I had to follow up multiple times to get basic information, and when I finally received a response, it was incomplete or confusing. I also noticed discrepancies in the terms they quoted me versus what was in the final documents, which caused a lot of confusion.

To make matters worse, when I tried to cancel the policy within the cooling-off period, they made the process unnecessarily difficult and delayed my refund. I feel misled, frustrated, and regret choosing them. I would not recommend Lifestyle Insurance Brokers to anyone looking for reliable or transparent insurance services.

11 de dezembro de 2024
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Resposta da Lifestyle Insurance Brokers

Good morning CaHb Ko. As per my reply to your previous 2 reviews on 10/10/24 and 21/10/2024, we still have no idea who you are. I have made a thorough search of our systems, and can find no record of Lifestyle ever having come in to contact with you. If you would like to discuss any issues you may have, feel free to contact us. It would be nice to finally know who you are.

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