Lifestyle Insurance Brokers Opiniões 

81
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had josh who renews my insurance every year always does his best to get me the best quote. This year the company I went with did a ccj search and found out I had some so gave me a cancellation letter... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having been in the motor trade 35 years the annual renewal of insurance has always been a traumatic experience. Insurers, brokers and agents come and go. Constant b*ll s*it, endless repeats of gree... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I can't recommend Lifestyle Insurance Brokers highly enough. Sarah and Martin worked hard to find us the right fleet insurance deal in the first place, taking the time to understand our business and c... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolute crooks, happy to take your premium in full (£1400!!!) then cancel your policy because a requested document was mailed to them over the weekend arriving on the Tuesday (a day late instead of... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector de seguros

Informação fornecida por diversas fontes externas

Lifestyle Insurance Brokers offer impartial advice and great rates on motor trade insurance. Visit our website for a quote.


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4,4

Excelente

TrustScore: 4.5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

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4,4

Todas as opiniões

(81)

30 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an excellent experience working with Amanda Cotterill. She went above and beyond to help me resolve a complicated situation with my insurance policy, providing clear guidance and quick follow-ups. Her professionalism, patience, and willingness to assist made a stressful situation much easier to handle. Amanda was knowledgeable, compassionate, and truly dedicated to ensuring a fair outcome. I couldn’t have asked for a better experience – highly recommend her for anyone needing expert assistance! Thank you, Amanda!

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and honesty.

Dealt with this company for my motor trade policy and I can’t fault their service. Tom has a wealth of knowledge, answered all my questions quickly and honestly. Faultless and professional throughout,

28 de outubro de 2024
Opinião espontânea
logótipo da Lifestyle Insurance Brokers

Resposta da Lifestyle Insurance Brokers

Thanks for the great review! Tom will be pleased with your positive feedback.

Classificada 1 em 5 estrelas

Terrible customer service and what's…

Terrible customer service and what's more they canceled my policy and did not issue any refund to me so please stear clear

14 de maio de 2024
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

I am sorry to see that you have felt the need to leave such a negative review, however I would like to point out the following:
It was your insurer who cancelled your insurance policy. Because you had chosen to pay for your insurance in monthly instalments, we had not received the full annual payment for your insurance. A refund is not given for the time that you have had insurance cover prior to cancellation of the policy. Our Terms of Business state quite clearly any charges that there may be in relation to the processing of a policy cancellation. If you would like to discuss any of these matters further, please do not hesitate to contact our office.

Classificada 2 em 5 estrelas

Finally

Finally all sorted, got to say Thomas Scholes worked hard to try rectify the problem, thank you. The other staff and even customer service manager are rude and unhelpful, we all can get things wrong but it’s how we try to resolve it that counts, round of applause Tom good man ***** effort for him but * star for lifestyle insurance

3 de junho de 2024
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Resposta da Lifestyle Insurance Brokers

Hi Craig. I am glad that things got resolved in the end. Regarding the other issues you had, I will investigate what went wrong with your experience.

Classificada 1 em 5 estrelas

Doggy company

Doggy company! Opening and closing insurance with silly reason ! Only for charging customers!!

14 de abril de 2024
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Good afternoon. I was very sorry to see the comments you have left in your review. However, having carried out an extensive and detailed search of our databases, I cannot see that we have ever had a customer with your name. You are welcome to contact our office on 0161 641 3229 if you would like to speak to us.

Classificada 1 em 5 estrelas

Definitely they are a Dodgy Insurance…

Definitely they are a Dodgy Insurance broker! Don’t wast your time and your money with them!. They have charged me £730 for 20 days insurance and they send fake details to main insurance provider so they will reject your insurance and Life style stole your money!.

11 de abril de 2024
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Good afternoon Mr Abdulgani. I am sorry that you appear to be unhappy with the service you have received, and would be happy to discuss your concerns further if you would like to contact our office. However, I would strongly reject you allegations that we sent false information to your insurer and that we have stolen money from you.

Classificada 5 em 5 estrelas

👍👍👍💯💯💯

I read all these negative reviews about communication etc etc and all I can say is them reviews are talking rubbish, I find every body I have spoke to have been great tom, Amanda and few others.

26 de janeiro de 2024
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Thanks for the great review, Joe!

Classificada 1 em 5 estrelas

No communication the documant we can't…

No communication the documant we can't open and all encrypted. Asked for help there non

26 de setembro de 2023
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Resposta da Lifestyle Insurance Brokers

I am sorry that it appears you have been having document issues. I have checked our database for a policy in your name, but cannot find anyone with your name who has a policy with Lifestyle. Please call the office so that we can help you to resolve any issues you are having.

Classificada 1 em 5 estrelas

Well where do I begin I paid the…

Well where do I begin I paid the deposit 3 weeks ago.
Paid my first premium.
Paid an increase in undisclosed claims
Still waiting for my policy details.
I was asked for the amounts relating to the claims.
But guess what I have always been insured with trade.
Still waking for lifestyle insurance to get back too me.

13 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Iv just renewed my trade insurance…

Iv just renewed my trade insurance again with niall at lifestyle. Its just effortless. Brilliant price yet again. More cover than ill ever use. Just an easy process. Im very happy with all aspects. Not sure if this is my third or fourth year. But yeah top quality. Sorry for the rant but im just happy with the process

8 de agosto de 2023
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Resposta da Lifestyle Insurance Brokers

Hi Andy. Thanks for the positive feedback. I will let Niall know that his hard work is appreciated!

Classificada 4 em 5 estrelas

That’s better, I feel like a valued customer

Update, after few calls I feel much more valid as a customer, had a chunk of the 30% refunded, thank you

Been a customer for several years, renewed yesterday and when I received policy x2 find I’ve been charged approx £500 or 30% as a broker fee, find this absolutely disgusting, I don’t even have a receipt for money paid (being told admin will send me something) I’ve recommended this company to other businesses and feel really let down!! Currently exploring cancellation and awaiting management call back!

8 de agosto de 2023
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Resposta da Lifestyle Insurance Brokers

I'm glad we were able to resolve this issue for you, Simon. Thanks for updating the review. Martin.

Classificada 5 em 5 estrelas

Best for our small business!

Lifestyle have found the best deal for us year after year, and are always so good when we call mid-policy to make changes to our mini-fleet policy.

As a small business, the good communication and best prices are extra important to us, and we hope we will be able to continue doing business with them

10 de maio de 2023
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Thanks for the great feedback, Liz! The fleet team will be happy to see your comments.

Classificada 5 em 5 estrelas

lifestyle insurance brokers excellent service

my broker colin really went the extra mile for me, excellent communication, and sorted a better policy than last year for less money thanks

24 de maio de 2023
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Hi Richard. Colyn will be very pleased with your comments! Thanks very much for your continuing business

Classificada 1 em 5 estrelas

Ignorant to sensitive issues and make their own rules up as they go along.

In response to the review
Please see Traders Policy in the Name Jemmett where I was a names driver.

Asked inappropriate questions about my personal and business life.
After contradictory rules (one which was an unwritten rule) or not documented.
Massive amounts of confusion.
Everybody else on the policy was penalised because of my past.
My situation hasn’t changed for 5 years. So maybe Lifestyles inability at due diligence was the problem not myself.

28 de março de 2023
Opinião espontânea
logótipo da Lifestyle Insurance Brokers

Resposta da Lifestyle Insurance Brokers

Thank you for taking the time to leave your review. However, I have done a thorough search of our databases, and cannot see that you currently have a policy with Lifestyle, or that you have had one in the past. I would be happy to speak with you regarding any issues. You can call me on 0161 641 3229.
As is the case with all insurance brokers, in order to ensure that we are providing a suitable product to the customer, and to comply with current legislation, we need to ask appropriate questions and gather some background information. Also, customers have an obligation to disclose certain "material facts" when taking out an insurance policy. Thanks, Martin.

Classificada 1 em 5 estrelas

The worst and greedy company only…

The worst and greedy company only looking to profitise and benefit themselves. Appalled on how they robbed me for me money. Disgusting company with no respect!!! Stay away from them they are thieves.

9 de fevereiro de 2023
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

I am sorry that you are unhappy with the service you have had from Lifestyle. I have checked your account with us, but cannot see that we owe you any money. I would be happy to speak with you regarding any concerns you have. Please call Martin on 0161 641 3229 if you wish to discuss further.

Classificada 5 em 5 estrelas

A company with real people that you can…

A company with real people that you can actually talk to, and do business with; polite, helpful, giving a good product and service whilst understanding and fulfilling our needs.
JC
Cwmpawd ltd

4 de janeiro de 2023
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Thank you for the great feedback, John! I will pass on your comments to Lee. He will be delighted

Classificada 5 em 5 estrelas

Excellent service been using the…

Excellent service been using the company for many years never had any problems with them thanks for a marvellous service

15 de dezembro de 2022
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Thanks for the great feedback! I am glad that we have been able to continue to meet your needs over the years.

Classificada 5 em 5 estrelas

Personilsed service ,tailored to my…

Personilsed service ,tailored to my needs ,by a very experienced and friendly team , Emma Yates ,the renewals superviser has always gone out of her way to explain my different options in a clear and easy to understand way.I have been a client for around a decade and the service i have received has always been above and beyond that of other brokers i have experienced ,

30 de novembro de 2022
Opinião espontânea
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Resposta da Lifestyle Insurance Brokers

Thanks for the kind and positive comments, Paula. Emma will be very happy!

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