The same business as nextdaylighting.co.uk so of course the same awful service (ltd company is actually Salford Electrical factors ltd owned by what looks like an aging couple) Ordered pr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Order of a light fitting was fulfilled but upon opening all the parts, one was found to be broken. Emailed the company to report this and request a replacement part but almost 2 months later still hav... Ver mais
Does anybody know if this company is still trading?? Placed order 5/4/25 on a 2-3 day delivery. Over 7 weeks later no delivery. Have emailed 3 times without response. Phoned Friday & Tuesday pm bu... Ver mais
I paid for next day delivery and while PayPal confirmed my payment, I've had no communication from Lighting at Home - no order confirmation or tracking. They don't answer their phones or reply to emai... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are Lightingathome.co.uk. We're one of the nation's leading lighting retailers, with over 25 years of experience in the lighting industry; in fact we're one of the oldest lighting firm in the UK. We have extensive showrooms in Liverpool, Manchester and Leeds displaying all the latest ranges and we have accounts with every major lighting manufacturer from Mantra, Diyas, Franklite, Searchlight, Endon, Eglo, Phillips Lighting, Massive Lighting, JH Miller and many many more.. We're also the main supplier to many high street lighting companies and we're well established in the wholesale marketplace. We also specialize in supplying the UK's major building and development companies such as Barratt Homes, Wilmott Dixon, and major high street brands like Ted Baker to name but a few. We have literally kitted-out thousands of show homes throughout the UK. So what does this mean to you? Well, it means you get to benefit from our huge bulk buying discounts and from our amazing clearance lines. We'll always give you our best price; many of our products are discounted by 20% and some by as much as 55% off RRP.
Informações de contacto
Sefton Business Park, Sefton Street, OL10 2JF, Heywood
- 0161 839 5900
- sales@lightingathome.co.uk
- www.lightingathome.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
five star
Top class service with a personal touch and very good products
Definitely use them again
Endon Lighting 1405-67-PL
Fabulous light for our new kitchen. Arrived safely and quickly. Great service. Many thanks
No hiccups
Ordered the lamp shade on a Sunday afternoon - arrived at my designated address at work on the Friday. Was kept fully informed about my order and expected day of delivery and when it arrived it was as stated in description details and very securely packed to avoid damage. Would definately return to this company when considering purchasing new lighting and shades
Beautiful Clock
Prompt service, delivered on time. The clock is beautiful
single spot lighting.
Easy to order from the site. The product I chose had to be shipped in. This was not clear on the site. However delivery was within a reasonable time frame.
Excellent service and quality
Nothing more to say. Will be buying stuff from this company
Feather lampshade
Bought a feather lampshade for a floor lamp in my bedroom. It was delivered really quickly. Even sent a text to say it would be delivered within a certain time frame and it was. Lampshade was nice not as big as I would of liked but nice all the same.
,
Very straightforward to order.
Good service, pleased with end product.
Not a perfect experience, but problems dealt with efficiently
Managed to purchase a discontinued wall lamp to match existing lamps, but one shade turned up damaged. Emailed a photo to the company and it was replaced with no quibbles straight away. So not a perfect experience, but I was very happy with the way the issue was dealt with.
Great service
Very helpful contacted me about out of stock item offered alternative and helpful suggestions
Love the lamp.
Firstly i must say i love the lamp and was delivered even earlier an expected, and was updated on delivery, the only thing i would say is the instructions wasn't to good as to putting crystals on lamp shade, and the glass bit on top didn't sit right, i must admit i did get an e.mail back when i e.mailed a comment and a picture asking if i had done it right,and got a reply that it sits on a washer and it's a matter of just fiddling about with it,well i did get it a bit better but hey it might just be me, but as i say the lamp is beautiful, worth the fiddling! !
Uplighters
Having searched for the lights for hours found this company who where the cheapest, best website, and delivered to Ireland. Ordered and product arrived 4 days later ahead of schedule. Great service and pricing
Excellent service
No negatives at all. Product is great, pricing competitive, delivery on time within the one hour window quoted and ordering process easy. What's to complain about?! 😀
They took it upon themselves to cancel my order!
I ordered a light from this company on Tuesday. On Wednesday I received an email saying 'checking stock availability'. I called them Thursday afternoon to ask when I may receive the order to which I was told Monday. They couldn't give me a time but said the delivery company would on the day but it could be up to 7pm. I said I didn't know if that would be too late and I might have to get back to them and cancel the order but I would let them know. Having now checked my emails, they have emailed me to say they have cancelled the order as they don't want unhappy customers or to inconvenience me if the order comes late on Monday. Well, I had decided that I would wait until Monday and take risk. Now it is 6.30pm and I am very unlikely to get the product from anywhere else before Monday anyway. They have my phone number so why not make a call and discuss this with me. It wasn't going to be shipped today. Absolutely disgusted by their customer service.

Resposta da www.lightingathome.co.uk
No timely update on status of order
It took too many days, while my order was in "stock check" for quite a few days, before I got an update. I also send a message in the mean time, trying to find out what was going on, on which I did not get any response. All the time of course, the money had already been taking out of my account.
NOT ACCEPTABLE. Review your process.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







