Lillianroseflowers Opiniões 

1319
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Living in South Wales & needing to send flowers to a very dear family member living in Loughborough, I picked a Florist out of thin air. I’m so glad I chose Annabelle’s Florist, after a slight hiccup,... Ver mais

Classificada 1 em 5 estrelas

Still awaiting a full refund. Customer service is abysmal and impossible to contact the company. Strongly advise to avoid this company

Classificada 4 em 5 estrelas

I made my order online and found the process very quick and easy. My order was for same day delivery which was also great. The only annoying thing for me was, when I filled out the message part online... Ver mais

Classificada 5 em 5 estrelas

I would have no hesitation in recommending this company. Flowers were received as requested exactly as pictured. I have used them to send arrangements locally and also nationally and have been with my... Ver mais


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(1319)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I would not use again

I payed for same day delivery and they were delivered the following day.

Customer service was pretty non existent. I managed to speak to someone regarding delivery to be fobbed off, oh the manager isn't in at the moment and then she said so I have spoke to my manager and she will call you back! ( But she isn't in). Did o get a call back? Shock horror no. I definitely would not recommend.

3 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

I have used your company on several occasions and the customer service has been second to none. I would and have recommended you to anyone asking for a great florist. I look forward to using you again soon.

2 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Dreadful

What a dreadful company taken 2 weeks and about 50 emails to get a refund. Flowers did not arrive. Insisted I had given the wrong address. Won't talk on the phone. Disgusted and can't even apologise for getting it wrong

2 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Excellent Excellent!!!

Excellent Excellent Excellent!!!
This company`s delivery was fantastic, and the flower arrangements were SECOND TO NONE!! Lillian Rose is a name that should be in lights! the quality and freshness of the flowers were amazing, i had ordered 2 arrangements for different people and they didn`t fall short in any way whatsoever. The choice of flowers/colours/arrangements all went together beautifully , whoever arranges them certainly knows their business!
I would definitely recommend anyone to use them and I shall certainly be using Lillian Rose again!.
Congratulations and well done Lillian Rose for a fantastic service!!

2 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Very unhappy customer

I ordered flowers for my friends 40th birthday as an extra gift
I paid for next day delivery
The flowers did not arrive, I emailed Lillian Rose Flowers and asked for an explanation, they did not reply, I emailed again a few days later, still no reply
I called them and they didn't answer the phone
I have now handed it over to my bank
Disgracefully way to operate.. I wont be using them again

1 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Diamond Wedding Flowers

The flowers were sent to a couple to celebrate their diamond wedding and arrived in good time, wonderful scent and they lasted for a long time - the recipients were delighted.

1 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

I paid extra for same day delivery

I paid extra for same day delivery
It came a day late(missed my mothers birthday ). My emails were never returned when I tried to find out why. I won't be using this company again. Beware if you need an urgent delivery

1 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Disaster company.

The flowers I ordered were not the ones delivered. The colours weren't right.
The roses died within 24 hrs.
Never,ever again.
Order through a local florist.
Call, centre girlswere rude when I complained.

1 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Birthday Flowers

I ordered flowers for my sister at at 8 oclock in the morning Canadian time and she received them at 3.15 UK time i was shocked at how they got there but even more they were beautiful and fresh she loved them.

1 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful Orchids

My order of orchids arrived on time. My sister took a picture of it and it is more beautiful than their picture on the order form. I am very happy with this company.

1 de fevereiro de 2019
Opinião espontânea

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