Lillianroseflowers Opiniões 

1319
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Living in South Wales & needing to send flowers to a very dear family member living in Loughborough, I picked a Florist out of thin air. I’m so glad I chose Annabelle’s Florist, after a slight hiccup,... Ver mais

Classificada 1 em 5 estrelas

Still awaiting a full refund. Customer service is abysmal and impossible to contact the company. Strongly advise to avoid this company

Classificada 4 em 5 estrelas

I made my order online and found the process very quick and easy. My order was for same day delivery which was also great. The only annoying thing for me was, when I filled out the message part online... Ver mais

Classificada 5 em 5 estrelas

I would have no hesitation in recommending this company. Flowers were received as requested exactly as pictured. I have used them to send arrangements locally and also nationally and have been with my... Ver mais


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(1319)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Made an order online

Made an order online, for delivery, so didn't actually see the flowers myself. The person who received the flowers, said they were absolutely stunning. Thankyou so much lillianroseflowers.

13 de março de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Quality siding match price

Although customer service was good, the quality of the product was more than disappointing with very little for a lot of money. Would have done better in getting a bouquet from any supermarket.

13 de março de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

money back claim

I ordered two bouquets for March 8th. Received only one bouquet on March 9. I am extremely not satisfied with your service. Please return all the money.

13 de março de 2019
Opinião espontânea
logótipo da Lillianroseflowers

Resposta da Lillianroseflowers

Dear Daniyar The local florist had requested a telephone number and door code to gain access, I will ascertain to when the delivery was successful Kind Regards
Further details of delivery- The florist has advised
'This was successfully delivered to the recipient on Saturday 9th March. We were unable to deliver on the 8th as we needed the number for the gate, which we let you know. The bouquet was been delivered and given to the recipient. We have also since spoken to the recipient who confirmed that she received the flowers.'
I have noted that the message was blank eg you did not put a message, maybe she has more than one 'friend' and does not realise from you Kind Regards

Classificada 5 em 5 estrelas

Wonderful flowers

Wonderful flowers, so pleased with the arrangement. They were a fitting tribute to this particular gentleman.

13 de março de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Awful company

Awful company! Ordered same day flowers, got a message to say they hadn’t been able to deliver that day but would deliver tomorrow. I replied the flowers must not be sent the following day as the recipient would no longer be there. I was told that I could have a delivery refund but that’s it as flowers on the van. I am still arguing for my refund but with no contact. They don’t answer the phone, reply to emails or text. Awful do not use!!!!!

13 de março de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Did not receive the purchase nor any…

Did not receive the purchase nor any correspondence after payment. Currently awaiting a visa claim against your company. Avoid at all costs!

13 de março de 2019
Opinião espontânea
logótipo da Lillianroseflowers

Resposta da Lillianroseflowers

Dear Ryan according to records the local florist delivered this item, I can see no emails with you claiming non delivery. I have sent a message to ascertain delivery details . Kind Regards

Classificada 4 em 5 estrelas

Gorgeous flowers

The flowers were beautiful and delivered on time . Very good experience.

The only thing I would have liked is an email or text to let me know they had been delivered.

13 de março de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely gutted and so upset!! Don’t bother!!

Absolutely gutted and so upset!! I was expecting as described a nice spray of flowers so I upgraded to large, today I received a bunch of flowers with half of the heads missed of them, all bunched and squeezed in together. It’s my mums birthday and my surprise flowers look like they’ve come from a petrol station!! I am so so upset!! Never ever again!!

7 de março de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Trash company

This was an absolute rip off. My Valentines flowers were trash, plastic bow, wrapped in cheap plastic and looked NOTHING like the picture. The chocolates were Poundland Milky tray instead of the gourmet chocolates I paid for on the site. They were wrapped hideously, sticky tape everywhere. They didn’t even bother delivering the card. So embarrassing for me. I complained and guess what, 2 weeks later all I’ve heard is that they are waiting for feedback from the florist. I mean I sent PICTURES. This company is shameful.

2 de março de 2019
Classificada 1 em 5 estrelas

My flowers were not delivered on the…

My flowers were not delivered on the day I chose...when I called to find out why I could not get to speak to anyone who could help me. In fact apparently thee was no order?They had been delivered to the parcel office so arrived 2 days late. I found the customer service experience very unsatisfactory.

27 de fevereiro de 2019
Opinião espontânea

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