John was very professional and helpful throughout the whole process. One thing I wasn’t happy about is your use of collecting facial recognition when submitting my driving license. I would like to... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
John was very professional and helpful throughout the whole process. One thing I wasn’t happy about is your use of collecting facial recognition when submitting my driving license. I would like to... Ver mais
A empresa respondeu
Luke was incredibly helpful. Unfortunately I had a major health incident and could not move in on Friday. There is nothing you could have done better. Just waiting to recover to be able move my f... Ver mais
A empresa respondeu
Really good introductory price [1st mth) but like all in this game goes up significantly. Use a electronic locking system used via app on phone, which was is better ans more up to date than a plad... Ver mais
A empresa respondeu
Clear information, everything I needed to know right from the start. Good follow up calls and the ladies really supported my 'foggy brain' and confusion around a very stressful move. I'm looking f... Ver mais
A empresa respondeu
Escrito pela empresa
We're a Queensland family-owned and operated business with over 30 years of experience helping locals through every life move. With 20+ storage facilities across Brisbane, the Gold Coast, Moreton Bay, the Sunshine Coast, Ipswich, Gladstone and Mackay, Loxon Storage is here to take the stress out of moving, renovating, decluttering, or growing your business. Whatever life throws at you, your belongings are safe at our place.
Ready to make space for your next life move? Loxon Storage makes storing simple, secure, and stress-free.
Find your nearest facility or get a free quote online today!
Self-storage on your terms.
1/8 Castlemaine St, 4151, Brisbane, Austrália
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scott (the Manager) has been amazing with the support, assistance and guidance. I will certainly recommend Loxon Storage to others because of Scott's outstanding customer service.

Resposta da Loxon Storage
Everything went smoothly: from first contact to moving items in. And all follow up contact. All information was provided and Patrick was most helpful in talking about the unit and showing me how everything worked.

Resposta da Loxon Storage
Really good introductory price [1st mth) but like all in this game goes up significantly. Use a electronic locking system used via app on phone, which was is better ans more up to date than a plade like national storage robbing dogs who wants to sell u a paddocks snd insurance..

Resposta da Loxon Storage
From my first enquiry by phone to my site visit I was very happy with the process. I was able to choose the right storage solution for my needs and felt all my questions were answered and some helpful advice given. Luke was generous with his time and I was confident about my decision. Fees were also very reasonable!

Resposta da Loxon Storage
We had an excellent experience with Loxon Storage. The entire process was smooth, and our removalists had no issues at all accessing and using the storage facility.
A special thank you to Salem, who made the move so much less stressful. She was always available to answer my questions, explained everything clearly, and kept us well informed throughout the process. Her friendly, professional approach gave us confidence and peace of mind during a busy time.
I highly recommend Loxon Storage to anyone looking for reliable storage and outstanding customer service. Thank you, Salem, for making our move such a positive experience! 😊

Resposta da Loxon Storage
I found it extremely difficult to locate my unit. I actually loaded all my stuff and used the lift in what, after several laps of the premises, ended up being the wrong buildingThe map showing where my unit is on the ap wasn't obvious enough for me to see / notice without searching for some clue several times and also very difficult to see being such small type. I think some signage in the lift areas showing a map of the unit numbers and location would be fantastic. Also are there any toilets there? Any tap for getting a drink of water? Maybe just my age!! Apart from all that- nice clean and tidy facility.

Resposta da Loxon Storage
Lesley answered my call on Saturday opening.
Lesley was courteous, extremely helpful and helped a not very tech savvy 60+ person seamlessly complete the registering process and allocating our storage space.
Lesley is an asset to Loxon, highly courteous and down to earth. Thank you Lesley.
Momia

Resposta da Loxon Storage
The staff were very helpful. The storage areas are clean and well kept. It's good to have a safe space available with your people. Thanks.

Resposta da Loxon Storage
I have already been charged for my storage unit. Logon failed to inform me first that I would need to have my drivers license in order to verify my ID just to gain access to the unit I was already charged for. My house was set on fire and I have been repeatedly robbed, I can not find anything in my car because everything I own is inside my car and i wouldn’t know if it’s lost or stolen. Meaningless to Loxon, for me a massive ordeal because it’s the same old bullshit that stops me from doing anything everytime I try to sort this bulkshit mess my life has turned into since my ex partner decided to destroy my life and take everything from me. Just makes me feel like giving up. You can’t ever sort problems out with a human being, face to face when you need to.
Great service, good systems in place, easy access to storage areas, trolleys and trailer available for use free of charge and a great price.

Resposta da Loxon Storage
The staff was friendly ,helpful also answered my questions promptly with out hesitation.
Helped me setting up the app . Direct debit from my bank account.
I would have no hesitation of recomending your business and location to friends and family.

Resposta da Loxon Storage
Great service and staff. Highly recommend facility. Great acess and security.

Resposta da Loxon Storage
I needed to book a second shed urgently and your staff member was so helpful and everything was seemless! The new shed is great. It doesn't get hot, looks newly painted on the floor and the roller door is easy to unlock and open.

Resposta da Loxon Storage
Awesome service by Scott. Very friendly, attentive and helpful

Resposta da Loxon Storage
Staff were extremely helpful in getting through the process and made a huge difference in making the decision to go with Loxon. Additionally the cleanliness and quality of the units are also a key differentiator

Resposta da Loxon Storage
The connection App didn't work so we have no access code yet. There is NO phone to ring on weekends so now we have to go to the office first thing tomorrow.
And the App doesn’t autosize to all phones so it’s extremely difficult to read.

Resposta da Loxon Storage
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.