Excellent quality products. The leather is really good quality and the phone cases are beautifully made. Shipping took a little longer than I hoped because the phone case didn't leave for several days... Ver mais
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Leia as opiniões dos outros
I own several products and they are all great quality, modern, and luxurious. However the best part of the company is the team - part of my last order was damaged when it arrived and with no questions... Ver mais
Lucrin‘s customer service was impressive and also very friendly. They answered my query within a few hours, asking for more information. The latch of my iPhone case had demagnetized and upon receipt o... Ver mais
Bis vor kurzem war ich Fan von Lucrin. Ich habe über Handy-Hüllen, Aufbewahrungsboxen, Ledermappen und Schmuck- und Uhrenschatullen viele Produkte von Lucrin gekauft und war mit der Qualität stets seh... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in 1994, LUCRIN flaunts over 30 years of expertise in leather handcrafting through several collections of bespoke leather essentials. Lucrin Geneva's sublime craftsmanship combines practicality, elegance, and timeless designs. Our distinctive style, designs, and diverse array of colors enthrall leathercraft connoisseurs and enthusiasts from around the globe. Lucrin Geneva offers unparalleled customization possibilities to our customers, all done with utmost care, precision, and love. Our luxury leather products also make precious gifts of time and attention for your loved ones.
Informações de contacto
Estados Unidos da América
- customer@lucrin.com
- www.lucrin.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gorgeous leather card holder
Gorgeous leather card holder, with secure spots for 6 cards. It’s exactly what I was hoping. Arrived quickly and well-packaged. Would definitely recommend!
I love my new red leather iPhone case
I love my new red leather iPhone case. Nice leather and beautiful color.
I bought a phone case six months and…
I bought a phone case six months and it’s already falling apart from daily use I would have expected it to last longer for the price
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I am leaving the original review above but I did get in touch with the team and they were able to locate my order and come to a good resolution. Thank you!!

Resposta da LUCRIN Geneva
Disappointing Shipping and Support
I ordered a complete desk organizer set #US000160413-1 but only received part of it 10 days ago. I’ve sent two emails requesting a shipping update and received no response. I’m still missing the two leather trays. The product is good, but the shipping and customer service are very disappointing.

Resposta da LUCRIN Geneva
Outstanding Quality
I continue to purchase Lucrin products because of their exceptional quality and meticulous attention to detail, and this purchase was no exception. The leather is beautiful, the craftsmanship is outstanding, and the order arrived with remarkable speed. Lucrin consistently delivers products that exceed my expectations.
Perfect!
Perfect!! Beautiful products and excellent customer service
Love the product, with one exception
Love the product, it's exactly what I was looking for. It has one small drawback, that is when I close the top and fasten at the snap, the front flexes a bit making it somewhat difficult to snap. But looks great and provides a secure one watch travel case.
You sent me the wrong size for my phone…
You sent me the wrong size for my phone and will not make any effort to correct yr mistake

Resposta da LUCRIN Geneva
Très grande satisfaction
La société répond très rapidement aux mails. J'ai reçu mon étui d'iPhone très rapidement et en parfait état. Tout a été parfait. Je recommande fortement la société LUCRIN Geneva.
Service client au top
Cela fait des années que je commande chez LUCRIN, et au delà de la sublime qualité des étuis, le service client est rapide et efficace. Mon étui s’est abîmé et ils me l’ont remplacé, très rapidement.
Je suis donc très satisfaite et je recommande à 100% cette marque
As always the best help possible
As always the best help possible, love your products - thanks again for making this happen!
Cheerfully Replaced An Incorrect Order!
We ordered the wrong iPad cover to replace the one I had soiled and worn out. Lucrin cheerfully and efficiently sent me a return authorization and return label, then issued a refund when they received it. Then the new one came, beautifully packaged and perfectly correct. It is a perfect fit and I love it. Couldn’t expect ant better experience!
Quick answer to my question related to…
Quick answer to my question related to a problem on an iPhone leather case.
I’m waiting for a kind solution.
Echter Wahnsinn!!
Echter Wahnsinn!!
An einem Montag habe ich an Lucrin geschrieben und das Problem mit der iPhoneHülle meiner Schwester und von mir beschrieben. Diese Hüllen waren seit Januar 26 unser Eigen - und haben sich sehr ungünstig verändert.
Es war kaum zu glauben
1. Es war völlig überraschend wie schnell die Reaktion von Lucrin war
2. Die Antwort war sowas von freundlich - informativ- und sehr gut beratend
3. Die Empfehlungen für eine neue Hülle für die beiden iPhones - einfach Zauberhaft.
4. Fasst nicht zu glauben- aber wahr - bereits am Freitag haben wir die neuen Lederhüllen geliefert bekommen mit Beschriftung / Namen - Wahnsinn
Ich weiss nicht, ob es überhaupt ein weiteres Unternehmen gibt, die diese Bearbeitung des Problems so professionell und mit absoluter Topp Kontaktnahme durchführt.
Meine Schwester und ich sind schon lange Lucrin Kunden und wir werden es weiterhin bleiben.
So eine Firma kann nur mit den höchsten Tönen gelobt werden.
Machen Sie so weiter auch mit den tollen Produkten die Sie anbieten.
Fast Reply to my Gripe Note
Fast, bilingual and competent resolution of my issue. Flawless quality of the leather product, while my issue was with the insert/filling in a way that was beyond Lucrin’s control - nevertheless they committed to remedying the situation without delay.
Purchased my lucrin bifold men wallet…
Purchased my lucrin bifold men wallet with green colour its amzing light simple qulity of crafrmanship no problem in shipping was free got in 4 days Via UPS its amazing leatherproduct very satisfied 💚💚💚💚
Produits de très mauvaises Scal, qualité en skaï
Produits de très mauvaise qualité en skaï
Je déconseille cette marque

Resposta da LUCRIN Geneva
I bought an iPhone 17 pro wallet at the…
I bought an iPhone 17 pro wallet at the end of last year for my wife. We have bought from Lucrin before and been very satisfied. This time my wife bought an orange iPhone and a wallet to match. Unfortunately the wallet showed the dirt and I contacted Lucrin to ask about cleaning. They said that the wallet probably couldn’t be cleaned and offered to replace it. I think that that was very generous given that the wallet had only had normal wear. They suggested a darker colour and ‘pebbled’ finish which would not show dirt so much. Special thanks to their representative Joyce who handled our case. Very happy with Lucrin.
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