LullaBellz Opiniões 

Amor is such an angel! Thank you x

Wow amazing, I'm SO happy. Ordered the 3 pack halo in ginger and am genuinely thrilled with all 3 styles. As a lady with fine hair these are absolutely perfect for me. Fabulous colour match, stunning styles, easy to install. Highly recommend 👌

Ordered hair extensions for wedding! Paid express next day delivery! Colour match. Nothing! Been waiting for 3 days and go away tommorrow I am absolutely furious I’ve sent numerous emails texts live chat, they have not responded!!!

Now been a week and I have had a notification from Royal Mail saying they have my parcel- and Royal Mail tracked 48 has been used! The parcel won’t be here in time as I am going away today for wedding! And I paid for express shipping a week ago! And it says on site you will have next day if you order before 9pm.

They have not fulfilled one promise and i have not been able to get through to anyone! Still no response from emails or anything. Disgusting company. Will not use again!

Ordered from LullaBellz before and wanted to try one of the scrunchies. Used the live chat for a colour match and received a prompt email from Maria. She was so patient and helpful in matching my colour and advised to go back to her if I need more assistance.
I’m sure I’ll be happy with my order when it arrives but I feel reassured that if I do need to return, I will be able to get support if needed.

I received my order and it was faulty but Amor at lullabellz who works in the customer service department was fantastic.She ensured I received a full refund and kept me updated throughout the process.

I’ve ordered a few pieces over the years and I’m always happy.

I just ordered the chocolate brown brushed out wave extensions and I love them. Picked the colour myself and it’s a great match. I also ordered at 8pm last night and they arrived this morning!

I have bought hair extensions from soooo many places, real hair too, and these are the extension I keep coming back to. Such good quality and therefore value.

As a fine haired curly girl I would LOVE if they extended their range with a slightly more textured mermaid style hair. And perhaps had some daylight shots of each hair colour then choosing shade would be even easier.

I’ve been inspired to write maybe three reviews since the dawn of the internet and this is one of them. Definitely recommend!

Colour match service never online. Photos sent multiple times and no response ever received.

Just went for it and ordered a halo extension. Delivery was fast. Unfortunately hair was not a match. Went to return, clicked on wrong option of ‘credit account’ by mistake. Have now sent multiple messages via contact form, online chat, Instagram and WhatsApp and no response received. Just want to change the refund option as clearly never going to get the colour match service that is promised.

All I wanna do is return my unopened item and get my money back. I’m staggered at how they are able to operate when providing such poor customer service.

The hair I received was extremely poor quality so I returned the very next day. I had to chase them for my refund which I eventually received however they deducted almost £12.00 of the amount due.
I also paid for next day delivery but didn’t receive the goods for two days.
Do not waste your money!! Poor customer service and deductions made with no explanation.

Shipping says next working day however it’s still not even been dispatched yet and it’s already been over 24 hours. I’ve been trying to get a colour match for over a week but the live chat doesn’t actually work, it just says they’ll send you an email but they never do. Hopefully my order turns up and has been colour matched but not much hope at the moment. The link to track your order just takes me to a weird website that has nothing to do with lullabellz.

I ordered my new hair extensions and realised I provided an old dress due to auto save. I contacted lullabellz explaining and providing the correct address, and Gina got back to me right away sorting all the address changes, so my delivery was still all sorted for next day delivery. Very prompt service. Thank you.

I have been a lullabellz customer for years due to having short fine hair. Their clip in synthetic ponytails and even human hair ponytail have all been okay, but I recently ordered £200 worth of clip in hair extensions and I’m so disappointed with them. They are thin, ratty and an absolute rip off . Do disappointed with them especially considering the extortionate price tag. I contacted customer service for a refund/ result and was told the manager would be in contact with me, nearly two weeks on and still nothing. Definitely wouldn’t recommend this range.

My first set of hair extensions from Lullabellz was real hair, and they were excellent. I then tried 2 synthetic ponytails, which were both too heavy for my fine hair and dififcult to keep in place. Last week, however, I purchased some clip in synthetic hair, as I needed it for an event ASAP. Luckily, the color was perfect, but the quality of production was very disappointing. I had to use pins to keep the corners flat on my head, and thought the shedding was excessive.

Product seems good enough, but frustratingly not the right shade at all for my hair. I did the ‘colour match’ with a consultant and I would have preferred a ‘none of our products will match your hair colour’ rather than a ‘this is the best match for your hair’ because it looks horrendous on me and really obvious that I’m wearing a pony tail extension.

Buyer be AWARE!!!!!!
This company un like others like (Naturyl Extentions) do not allow you to even try on, I ordered a hair clip pony! Because I saw refunds were available I ordered without realising I wasn’t allowed to try it on. Quality is really poor and colour match doesn’t match up with my colour! customer services waste of time and offered me discount on my next purchase ! Something I am never going to make again which is why they offered it!

I did the shade match through photos and the product I received was very ashy, didn’t open the package just obvious through the window in package. Tried to return it, said it hadn’t been delivered and wouldn’t let me return. I have had a case open for 2 weeks now and no response, tried everything to get through and have heard nothing back.

Thank you Maria for supplying me with a new hair piece just in time for a wedding as I had a problem with a faulty clip .

Hair piece is beautiful

It’s not the best quality of hair extensions.Didn’t like it at all

Excellent customer service, Amor was very helpful and friendly. Thank you so much.

The products are great and I have used them for about 6 years. However, they really over promise on delivery.

Every order promises next day delivery if you order before 9pm. The order NEVER comes the next day. For example, I ordered on Thursday as I needed the package for Sunday - today is Sunday and it’s still not here, and the order is still processing. They are quick to blame Royal Mail, but Royal Mail can only deliver the parcels when they are dispatched 😉

Complained multiple times, I’m actually not sure how they are still getting away with it. Disgraceful - just be honest about delivery times and people can make sure they order on time.